I used to love Kettlehut, we've been going there ever since we moved to Jefferson County and found out about it a couple years ago. My husband and I met our children and grandchildren there just a couple months ago for a get-together and it was great!! The food always used to be excellent, I LOVE smoky BBQ, but what we got last night was such a disappointment. I ordered the pork steak and my husband ordered the ribs. The meat wasn't juicy OR smoky. I asked our waitress what happened and she said she would ask the owner. The owner came by and she was very rude and insisted that I was incorrect and instead of apologizing and asking if she could get me something else she turned to the other diners to get their opinion which was such outrageous behavior. I didn't dare tell her that my loaded potato was not edible, that it was obviously left over from lunch and not hot at all, but was afraid that she would slap me. The piece of white bread straight from a bag of bread was dried out and not from toasting either! It looked so inedible that I wasn't going to waste the vegetable oil margarine that they served with it. After we paid ($50, so NOT worth it, but tipped the waitress $11) we drove to the backside of the restaurant and found out what had changed. They USED to smoke their meat with a real wood fire but they had one of those electric pellet smokers on the patio which really makes the air smell smoky but not the meat. I understand that everything costs more these days but they should have just raised the menu prices a bit and not shortcut the quality of their food. So that is the end of my saga and we aren't going to go back, both because of the food AND the owner's intolerable attitude!
Here's what I found on google about electric pellet smokers.....Are Pellets or Wood Chips Better for Smoking?
NOTE: You CANNOT use wood chips in a pellet grill. Do not put wood chips in your pellet grill!
If you've just made the leap from a traditional grill to smoker, you've got a whole new world of fuel to explore. Unlike standard grills, smokers create heat and flavor with the help of wood rather than charcoal or gas. Other fuel types simply don't do as good of a job at flavoring, and that's the stuff we love when we're aiming for that deep, rich, smoky flavor that makes barbecue barbecue. In other words: good wood is essential for good smoking. read more