They did an amazing job repairing the soles of my Ugg boots. They look brand new and it only took them a few days. I plan on going back to get more soles fixed on my boyfriend's favorite boots. read more

thank you so much for the exceptional work that you always do. The owner and staff are professional read more

Ruby Slipper Shoes and Repair - Polish and heel end replacement - Shoe Stores Near Me - Vista, California

See all

This business was affordable, friendly, and very good at the work they do. I have referred my friend to this business also. Hope they stay in the current location since they are easy to find. They only accept cash and the full title of their business is not reflected... Their sign just reflects "Shoe Repair" T read more

My mom and I have been coming here for years (at their old location) and we finally had some shoes to bring by again at their current location (newer). While we both remember the great quality of work and decent prices, I will say they have gone up a lot and some of their work is great and other times it's been okay, but at least we got the fix we needed. In our most recent visit, I was able to get my mom's cowgirl boots stretched and they did a fantastic job! The toe box was pointed and very tight but after stretching they have been super comfortable to wear. I did drop off my husband's Sperry decks to be resoled and they did a good job, I just know it wasn't exactly what my husband nor I were expecting. The shoes are definitely a lot thicker now as they resoled on top of the worn down original sole. We assumed they would have taken off the original sole and put the new soles on, but again it got the job done and my husband can wear his shoes without slipping on every surface. It might be helpful to be more clear with what you want when you drop them off, as we had just assumed it would turn out a specific way because we were asked no questions. Dropping off the shoes was a little concerning too since all they did was hand us a slip of paper with incoherent writing on it and our last name (written by us). We didn't pay until we picked up the shoes. They only accept cash which is important to know before going. They won't call you when they are done with your items, they just give you a date and when you show up they are ready. Clearly their system works for them. I'm just glad I was able to get some more life out of my husband's decks. read more

See all

This used to be my favorite place to recommend but the last two times I have been disappointed. It's cheap but their work has become sloppy unfortunately read more

See all

I take all my shoes and purses there. Ruby does a great job on repairs Very reasonable price. Ruby's also has new shoes for sale and purses read more

They used a sharpie on my vintage coach bag in front of me to deflect from the residual glue that I pointed out that was left by them on the strap I had repaired. By the time I looked up and saw it happening it was too late. I'm so disappointed. read more

I took five pairs of designer shoes specifically a pair that had a metal heel and they were able to fix all my shoes within a week. I highly recommend this place read more

My son (7) recently discovered Michael Jackson and has been practicing his dance moves ever since. The one move that he REALLY wanted to do was the "lean" from the Smooth Criminal video. Unfortunately, that move requires very special shoes. I went to several cobblers in North County trying to find some who could make the shoes. We didn't have any luck until we tried this place. They were extremely patient and understanding and willing to take the project on (much to my son's delight). After a couple weeks we picked the shoes up and they were PERFECT. My son has been practicing the "lean" ever since. This would not have been possible if it weren't for them. I highly recommend them and am extremely grateful to them. read more

Ruby Slipper Shoes and Repair - My son practicing the "lean" in his new shoes. - Shoe Stores Near Me - Vista, California

So refreshing to see a family business thriving. They did a great job and I'll be back here for sure.

I appreciated the owner's friendliness and the quality repair at fair price. Thank you Ruby (sorry for late post)

Use any other shoe repair. My brand new boots that I took in to have polished ended up dyed! What?!?! They went from neutral to I can't even describe this awful brown and look at the dyed thread. Brand new and now ruined. Also, to my surprise during drop off I was told it was $4 for the service. I was fully prepared to give him $10 or $15, but now it was $22 for them to ruin my boots. If you couldn't provide the service I requested you should have turned me away. read more

Ruby Slipper Shoes and Repair - Ruined boots that don't even match each other. - Shoe Stores Near Me - Vista, California

See all

Owner of a dance studio approved! Ballroom shoes resueded perfectly. Sneaker sueded for multiple students balanced perfectly after stripping the tread. Leather repaired and buckles replaced on women's heels. All done fast and very reliable. Great work done here. read more

My boots look great! I wish I had a "before" picture. I have a pair of black leather boots and I wore out the heels. I dropped em off during the week, he quoted the price up front, and said they'd be ready Saturday. Picked em up on time and paid. He was friendly and helpful. I'll for sure be back here for shoe or purse repair. Thanks so much! read more

Ruby Slipper Shoes and Repair - Fresh polish - Shoe Stores Near Me - Vista, California

See all

I was in need of having a pair of Jordan shoes repaired due to tearing. After reading the nice reviews, I decided to take my shoes there for repair. This was last Saturday. I was told they would be ready by Friday. I never got a call that they were done, so I went in today(Saturday). They were ready. I was charged $9.50 for the work. I am very disappointed in the quality of the work. They used white thread in the blue section to sew it up. It stands out and looks bad. This particular Jordan 13 shoe is no longer made in this color scheme, so I'm screwed. I do not recommend this buisness if you care about your personal items. read more

See all

Nadine says she can repair my Converse All Stars. I'm so excited because I love them and have had them since 2018. They are sequined and can't be replaced. read more

Is this place under new management? I just picked up my shoes and they did a horrible job.....

I have to write about how AMAZING Ruby's is. I've been bringing my Ugg's, sneakers and dress shoes here for over 20 years and I have never had any problems or issues. Everyone is so kind and helpful it puts "retail" stores to shame. I always support the "ma and pa" places whenever I can. You will not be disappointed with their service and knowledge. Love them!!! read more

They did an amazing job on both of my boots, very happy with their work! The cost was fair and I will definitely continue taking my shoes there for repair. read more

Ruby Slipper is a hidden gem! The orthopedic work was perfect and has allowed me to be pain free for the first time in years...I am so grateful. Thank you for taking so much time and effort with me and for all you do to serve our community. read more

As straight forward as it gets. Walked in, no wait. Asked to get shoes resoled. They quoted a price, I asked them to write the quote on the claim ticket. Said it'd be a week. Showed up a week later, paid the amount, got the boots. Paid $85 to resole work boots, and they re-conditioned them too. Efficiency on point read more

Broght in a purse & totebag for repair. They did a great job & the price seemed very fair. And, it didn't take long to fix Thank you!

Reasonable prices and friendly service. Fixed the heels on my leather boots perfectly. I'll be coming back for future shoe repairs.

We absolutely love this shop! The personal service &attention to detail. We have had shoe & boot stretching & custom alterations, new heel caps, re-soling & heels on countless boots & shoes, leather repairs. Ruby, the owner also did custom lift on my sneakers. So helpful, knowledgeable & great prices & we have been coming here for more than 15 years! read more

Great service. We had 3 pairs of shoes repaired, hoping to get them back before Easter. All 3 were repaired excellently, and we were able to pick them up the day before Easter. Wonderful! read more

Amazing work great prices had a bag fixed shoes stretched and heels put on my black shoes they were kind and friendly another shoe repair quoted me twice as much these guys are really reasonable read more

Ruby Slippers did a beautiful job on replacing the heels of my fancy shoes!! I highly recommend them to repair your shoes!

This is the best place ever! Great customer service and my boots came out perfect!!! The knowledge on foot ware is amazing.

Amazing little shoe repair with great shoes to sell and great customer service. I'm new to the area and was so happy to find this small business. read more

Always quality, timely and within reason on price. I really feel taken care of at Ruby slippers for my work boot eyelet repairs and also a very special unique computer leather bag repair that has stood up to the test of time. My good to place for for all things leather read more

Worst service! Only works with leather shoes, not cloth or canvas. They couldn't fix zipper or replace it on wallet. Why are they even open? Thanks for nothing. read more

Greetings. As a mobile notary I am out and about servicing notary needs which play havoc on my dress shoes and boots . I have been a well satisfied customer of Ruby's Shoes & Repairs for the past five years. She provides top quality consultation, craftsmanship and affordable pricing. If your dress or work shoes/boots are lacking heels, soles, grommets, buckle notches, clasps or heel taps? Contact Ruby's Shoes & repair 760 941 3076. She provides excellent cobbler services. read more

Ruby Slipper Shoes and Repair - Ruby's Shoes & Repair - Shoe Stores Near Me - Vista, California

See all

amazing customer service! I wear heels often and now that I'm older it difficult to walk in super high heels. she cuts them down for me and repairs of my shoes. I also took in an expensive Chanel bag she restored it and I trusted her with the expensive bag. Once again amazing service o drive 45 minutes fir here service. Thanks so much. read more

Old school place. My fav Banana Republic shoes were dying bc of the sole wearing away. They did a perfect job! read more

Ruby Slipper Shoes and Repair - Shoe Stores Near Me - Vista, California

If you need shoe repair look no further. I have gotten a few things done here. They can do it all. I bought some second hand store heels thar needed new straps they did that. I bought new heels and the ankle backing sat too high on my ankle and hit in a really uncomfortable spot. I wasn't sure what could be done but they had a solution and I still wear those shoes over 5 years later. Most recently I bought a cheap pair of really cute sandals from shein. I've had a hard time finding something like this so I bought and of course the cheap quality did not fit my foot right. They were able to get the straps fitted even though the material was cheap and quite honestly seemed hard to work with. I don't know how long these will last but that has nothing to do with the quality of work at ruby slippers. If I get a few wears out of them I'll be very happy. And you'll be hard pressed to find a better price. Prices are extremely reasonable read more

I have a Michael Kors bag that needed a repair on the strap and took it to Ruby Slipper & Shoe Repair. they did such a good job on the repair and the price was very reasonable that I've decided to leave a review (my first) and include a picture!!! read more

See all

Needed a pair of shoes re glued and I couldn't do it myself since the last time I did, they fell apart. They got them done in about three days which was perfect. Super affordable and lovely people! read more

They fixed 20 year plus sandals that had airplane tire material soul separating from leather body. Can't find a replacement that is near the comfort and durability of these Israeli made sandals and their business was in a Jerusalem backstreet. read more

I took my moms old Doc Martain's to get some much needed tlc. They were completely covered in mold and algae. I was almost sure there was no hope. I was so wrong thanks to Ruby Slipper Shoes and Repair! They look almost brand new. I am beyond thankful and impressed. The best part is I was expecting and willing to pay a hefty price. I was shocked at how affordable the complete transformation was. I don't have a before sadly because the state of the shoes were really terrible, but you can tell what a good job they did in the after... read more

Ruby Slipper Shoes and Repair - Shoe Stores Near Me - Vista, California

Quick turn around and fair pricing. Had a purse strap mended I'd been putting off. Great to have it just as new!