The falafel in the falafel salad was an after-thought--three little falafel nuggets--but two generous plastic cups of hummus (with almost nothing to dip). I tried Ruby's in Ashland & was hoping Ruby's on Genesee w/b better...I won't be back. read more

I gave this place 3 stars the first time I reviewed bc the customer service was lack luster, but we have been back a few times since and the food has been insanely good and super fast coming to us. It seems they are back on track. Veggie breakfast burrito is my personal fave. read more

Listen Ruby's is a staple. Great burritos, vegetarian and vegan options, dank hot sauce. BUT what a joke their pricing and 'rules' can be. They wanted to CHARGE me to remove an item from my burrito, yes I said CHARGE ME. Also, I ordered 4 burritos, over $30 worth of burritos, and they charged me for hot sauce. BURRITOS SHOULD COME WITH HOT SAUCE PEOPLE. I understand, charge for extra but not even 1 per burrito? And .50 for that tiny cup? Give the people their hot sauce!!! Oh and the wait was 30 freaking minutes. There were 3 other people there. ‍ Update: had to wait an ADDITIONAL 10 minutes for my fries. Got home and they were sweet potato fries. I mean they are ok but I wanted the regular fries I ordered. Didn't come with any dipping sauce. read more

Probably a good place to order to go if you're hung over and just want something greasy. Very unimpressive. Zero customer service. Zero ambiance. Loud grunge heavy metal screaming music inside and out. My breakfast burrito was very greasy and very hot, if there was any egg in it as advertised on the menu I would be surprised. It was hot though. Super hot. Which made me think of the saying "if you can't serve good food, serve it hot". read more

If you want a contact high, over priced mediocre food and "cash only" (although miraculously the machine worked when we said we didn't have cash) then this place is for you. read more

Chorizo burrito. So much flavor and a nice kick to it. Definitely coming back again Coffee is delicious as well. They serve local Case coffee read more

Ruby’s on Genessee - Chorizo burrito. - Coffee & Tea Near Me - Medford, Oregon

Over price, undercooked. French fries were grey and inedible. Who serves food looking like this ? read more

Ruby’s on Genessee - Coffee & Tea Near Me - Medford, Oregon

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Delicious food, BIG-hearted people... so kind! The best service! Their breakfast burritos are the best we have had anywhere!

Not even close to the Rubys in Ashland! A simple request like leave the bacon or ham off of the breakfast burrito could not be accomplished because "the mixture is premade". WTF I thought this was a restaurant, I guess I'm wrong two stars is probably too damn much, but the burrito was good. read more

My first time here, for a hot tea, soda and two burgers with a side of fries, the price was great. It was $30. However the Tea wasn't great. Place is amazing but the bathroom is dirty. Burgers were 6.5 out of 10. Grilled cheese was 8/10 (sister says 10/10) and the fries were also 8/10. The service is okay everyone is really nice but they forgot our fries. I would come back on a rainy day read more

Ruby’s on Genessee - Coffee & Tea Near Me - Medford, Oregon

The vegan burrito was awesome! My girlfriend really liked her breakfast sandwich, although the house made English muffin is more similar to a pancake (I really liked it). We ordered online as well and the service was prompt. Would come back! Edit: just kidding, I threw up my burrito on the side of the highway 30 minutes later. Not hungover, Medford just didn't treat me right. read more

Stumbled across Ruby's on Gennessee by accident, decided to try it, and had a pretty good experience. Definitely adding this to my list of tasty places in Medford that can accommodate dairy sensitivities and veganism. They have 4 different non-dairy milks, vegan cheeze, tofu, and tempeh as well as multiple falafel options. The prices and wait time were reasonable too. Here's what we ordered and how we liked it. Homemade chai with oat milk: Strong start, poor finish. Deliciously aromatic, unique flavour, good spice tingle, low sweetness level. Started out very tasty but as time went on it became a bit bitter somehow (no teabag left in or anything like that). If I get one again some day, I would only do a small size and drink it quick before it gets bitter. Very unique chai, worth experiencing. Rose latte with oat milk: Pretty good! Strong black coffee flavor with no undue bitterness, this drink was sweeter than the chai but not very sweet which was good. Smooth mouthfeel with the oat milk. Overall a pleasant, unusual latte due to the rose flavor which was well proportioned (subtle rose flavor and aroma without being weird or too strong). Unlike the chai, this drink stayed tasty to the last drop an hour or so after it was made. Ashland burger: Okie dokie. Better after applying some mustard to it. If you drag along an un-adventurous carnivore, they won't starve. Falafel salad (with yogi sauce excluded and replaced with a vegan cilantro sauce): Also okie dokie. The cilantro sauce was pretty good but the falafel was kind of hard yet doughy. It's very possible the falafel's texture was victimized by the long drive home before we ate, so probably better if you're eating in. The salad was decent but not very substantial so we added diced tomato and olives which really helped. Reubenstein. AWESOME. Favorite thing we had at Ruby's and the best vegan reuben I've ever had. The bread was so good and so was the marinated tempeh and the sauces, yum! They mean it when they say the mustard is spicy but the spice level wasn't vicious, just assertive. Quite a filling sandwich, too. There are more menu items we want to try so we'll definitely be back! read more

Ruby’s on Genessee - Menu as of Feb. 27, 2021. - Coffee & Tea Near Me - Medford, Oregon

The breakfast burrito is so amazing, I never get anything else. Today they suggested the hot toddy, assuring me it was the best hot toddy ever. It did not disappoint. Imagine the most perfectly spiced cup of chamomile tea...then add a perfect subtle boozy kick. Amazing. It's a great little place, great ambience, a kick ass music selection, and always great service. My husband has tried other things (the Riley's cheesesteak, which he now swears he will order every time...my small taste was delicious), and had never been disappointed. We are kind of food snobs, and we love it here! Highly recommend! read more

Came in for a company party from Portlandia.... Dont even mess around, get your steak and egg morning on here. The food is solid, service great and food was fast even thought they had orders in front of ours. GO GET YOUR BURRITO ON! read more

Not sure what all the negativity is about....fresh local ingredients! Almost every menu item is $10 and under. Delicious breakfast burritos! 10/10 read more

Probably last time going to this Ruby's. Placed order on line and pre paid no problem. Got there and so my order on the shelf. Waited a couple minutes and no one came to help me, so I took my steak burrito. The second I did that a female employee came running out from the kitchen And started reprimanding me for taking my food.. Also steak burrito used to be good but last couple time very greasy. read more

Pretty good! I came to meet some coworkers after their night shift this morning. For night shifters - it is appreciated that they serve adult beverages first thing in the morning so you can have a beer after getting off work. For some reason, this morning, the inside was so cold as if the heater wasn't working. The food was decent. I like that they have a patio - for warmer weather it would be nice! read more

Amazing affordable food and it's always nice and fresh when I pick it up! One of my fav places to go when I want a quick fill me up.

So today, was utter bullshit. Placed an order to go over the phone which has never been an issue. Steak burrito, extra steak extra peppers. RBG burrito, fries crispy. Was told it would be about 30 minutes. Okay no big deal. Get there 35 minutes later andd had to wait outside in line with all the people ordering and dining in. 15 minutes later i get to the counter, pick up order and go home. Fries, soggy as fuck. Not one was crispy. My steak burrito had zero extra steak and zero extra peppers. What it did have is half HAM and extra cheese! I am allergic to ham!!!!! What the fuck is this crap, so now i have a burrito that i cannot eat, and literally just threw $10 into the toilet. However, my wife's burrito was what she ordered, we think they made 1 1/2 portions and added a tiny bit of steak filling. People order some food for a reason, not expecting food they did not order that they literally cannot eat. Thank you for making me sick today. If this is the food standard of this place (which usually is pretty good) then stay the fuck away and just skip the process and just go into the bathroom. Lets see if the owner replies to this and makes it right. read more

Went here with family and I got the sweet potato fries they taste and feel like cardboard tried the Philly cheese sandwich was not the best

Ruby's has become a local favorite of mine and that's hard to find nowadays. The service crew is very welcoming and ready to serve you. The kitchen is always making great food and I'm constantly trying different meals there. Also, their coffee gets you going and even for an afternoon 'pick me up'. Go check them out! There is always something different to eat and drink. read more

Someone asked where you can get the best breakfast burrito in Medford (on the East Medford Facebook page). Over 125 responses and the great majority said, "Ruby's on Genessee!" We had the steak and egg burrito and the RBG with bacon. Both were excellent! I would describe their burritos as "gourmet" as they aren't your everyday breakfast burrito. Try them, you will be glad you did! read more

Very nice brunch place, excellent coffee! We were greeted with a smile, our food was very well prepared, and service was efficient. We will definitely go back. read more

I never leave reviews but I have been consistently devastated about the lack of hospitality and quality of service at this Ruby's location. I always crave the food but every time I dine in, or call, there is such a lack of respect for the customer. read more

Housemade sauces are incredible. The steak and egg burrito is so delicious and huge. I love pairing this with the Chocolate Jesus Sauce. Those who know-you know. Those who don't, are totally missing out. It's nice to see a local business and not another chain in Medford. read more

Hello, I wanted to give my two cents on my visit today.. I've been here many many times and have always had great food, wonderful chefs that make unforgettable burritos.. however today was by far the most uncomfortable experience so far, the front cashier had a chip on his shoulder since the call in to picking up the food. Answering the food calling me "bud" and not having patience to work through my order having good customer service. So you can believe I'm going to talk about it. It can take years and help from many hands to build and empire but only takes one to tear it down. My opinion fire the jackass in front with personal issues that take away from him being the best part about "Ruby's" Have a good day, I suggest the food but not the experience. Take it to go and be prepared to deal with a guy with little man problems in the front. Thanks read more

The food is inconsistent at best. I had a delicious burrito one day and a joke of a burrito the next. But.. the reason I rate it so low is every time I'm in there the service is so awful. No smiles, no pleasantries, no personality, nothing. read more

Great food and selection, fast service, and I like that they have an online ordering option to grab n' to when I'm in a hurry. Just a few times we've requested no onions and there they are anyways...not always. Still highly recommend. read more

HORRIBLE, DO NOT GO HERE! Asked for medium rare burger patty, got well done hockey puck. Fries came out really dirty and overly done and they were even more burnt hidden on the bottom of the stack. They claim they have an excuse to charge 50 cents for their sauces because their house made but one customer asked for ranch and they asked for 50 cents for that as well, and if you want ketchup they only have it in the tiny squeeze packets read more

I really like this place...in Ashland and I have for years. Medford, what is going on in Medford? Do they spray chemicals in the air to make people unqualified to prepare food? It is like every where I go, my food is awful or doesn't make any sense and the quality lacking. I also don't seem to notice any consistency at most local food businesses either. Maybe the business courses are lacking in schools here? Anyways, this is my third time trying this location and the first time was great. They can't seem to make the food the same as in Ashland, and the second time I decided to get a burrito and the top half was eggs and the bottom half was all greasy potatoes. Never had a burrito divided in sections like that. The third time, I just threw it away bc it was so burnt and greasy. It's just upsetting because Medford doesn't have much and then finally something and it is a let down. Hopefully they see these reviews and work on the consistency or management because I would like to come here like I do in their other location. read more

Went to try for the first time, let me just say i won't be back. I ordered the chorizo burrito and the burrito was stuffed with multiple things but i could not taste ANYTHING accept the guacamole. The whole burrito had the texture of mush, yes i get chorizo has that texture but the peppers, onions, and beans were horrible texture. I love chorizo but the chorizo has zero flavor. My boyfriend got the Argentina burger and asked for it to be medium, it was so hard and well done with once again ZERO taste. The fried egg on top was so hard it looked boiled. I love a good bloody marry and the yet again... no taste other than tomato paste. It came with lemon wedge, nothing pickled. A total cost after tip around $40. I would consider that a waste of my money. I left with an upset stomach. I wouldn't recommend this place. read more

I tried ordering a cheesy chingadera with egg white instead of whole egg and was bluntly told that, "they won't do that". I've worked breakfast lines and it's not that difficult to separate a the white from the yolk. If it's a matter of principle, then good luck with that as you chase away $40, 2 top tabs. We took our money to Buttercloud where they were more than accommodating. Not one to beg businesses to take our money.. read more

Once again I stopped in for a single burrito and as people that ordered after me got there order, I waited. Service isn't the best .

I'm a travel nurse. Did my ER night shift. While working this place was recommended for its great breakfast burritos and proximity to the hospital. I got the RBG burrito with meat and medium heat. The first bit was bland and everything in it tasted the same, like spice but not bad. The second bit I was feeling some heat. The third bit my mouth was on fire. I started looking at the burrito. It started getting worse. The heat got so bad I instantly new. They f'ed with my food. I eat hot food often but this was next level. The pain was extremely bad and I just became more and more angry. This is my first ever review. Be careful eating here. I even tipped good. Just a cook having a bad morning, I guess. read more

Best breakfast burritos in the valley. Highly recommend the Wendy and the Steak and Egg. Staff is friendly, service is very fast, outdoor seating on their patio, online ordering. One of our favorite spots in Medford! read more

The staff doesn't have the interest or care about customers, but the food is very consistent with the original Ashland site. In this way it's much more of a Portlandian experience. read more

Chorizo breakfast burrito was really good. Staff was attentive and quick. Outdoor seating was comfortable too. It was a nice place to stop by and would go again read more

Food was amazing. My burrito was big I couldn't finish it! Flavor in every bite. I ordered it spicy and it was just the right spice.

Amazing! Forgot to take pictures, just started stuffing my face! I order a dry cappuccino and the Wendy breakfast burrito. OMG tastyyyyy and big! You def get your money's worth. And the cappuccino was perfecto. read more

Ruby’s on Genessee - Coffee & Tea Near Me - Medford, Oregon

Really great stop during our long drive! I had the vegan Wendy burrito, which was GREAT. Half of it is currently chillin wrapped up in my cup holder and I'm quite full. My husband got the RBG and our friend got the regular breakfast burrito. Great options to suit everyone's dietary preferences and friendly staff. The spicy option is not spicy at all - otherwise, really great and I have nothing but compliments! read more