PERFECT every single time! Ask for Sara, she is amazing! Very professional, pleasant, and friendly.

For years I have been trying to find a good nail place and every place has been fine but not memorable. That said, I think my search has ended. This place is a REAL GEM. My daughter and I had a "spa day." From the second we walked in everyone was beyond nice and super accomodating. They have a great polish selection. The space is beautiful, relaxing and clean. My daughter decided on "skittles polish" and Sally went above and beyond and did these beautiful flowers on her nails. The place is super kid-friendly. They had lollipops on hand and chatted my daughter up (which she loved). Raya did my nails and did a killer job. She couldn't have been sweeter. I haven't had this good of a manicure and pedicure in Chicago in a long time. Great shape. Even polish. Cleaned up my cuticles. The chairs are comfortable. Even though it was full it was still very relaxing. I can't recommend this place enough, especially if you want to have a mother/daughter outing. Ruby's rocks! read more

Ruby Nails in Chicago - "Skittles" polish never looked so good! - Waxing Near Me - Chicago, Illinois

I went in with my friend after we got off work 3/9. We walked in the door at 6:09 pm they were to close at 7. We asked if they had time for 2 pedicures and the receptionist walked to the back and came back and said yes. She asked if we could pay before we got started so we did. $35 for a pedicure which is a bit high so I'm assuming it's going to be a great pedi. I broke my foot in January and hadn't had a pedicure since New Years so you can imagine that I was in rough need. We paid & picked our colors. My friend got started right away and I sat there in the chair soaking for about 10 minutes before my nail tech finally comes over and doesn't even acknowledge me. She was really rough and seemed super annoyed that I was even there. I get the annoyance of when people come in when it's almost time to close but it was a little under a hour. She started my pedicure at 6:26 & she was finished 6:39 pm. I am not exaggerating. My coworker was still having her nails trimmed and filed when she started my polish! I am an Aesthetician and I NEVER jeopardize a service because of time. I was assuming my tech was going to run out of the door since she rushed through my pedicure but she stood across the room on her phone the entire rest of the time we were there. My coworkers pedicure was finished at 6:53. She dried for a bit and we left at 6:58. I will not be recommending Ruby's nails to any of my friends or clients. It was the worst pedicure I have ever had & for $35 I would expect a bit more care and I would expect that my feet would feel at least a little softer then when I came in. The heels are still not smooth. I am pretty disappointed. read more

Pricier than most Chicago nail salons but everyone there is talented with nails, friendly, and best of all, the salon is impeccably clean.

Been going here for the last 6 months, not a bad spot, but pretty pricey. Unfortunately I've started to notice it's a hit or miss for how long my no chip stays on and because this last time, 4/10 nails have chipped within one week of receiving the no chip, I have to give them a low review. Going to try another spot in the neighborhood to see if the no chip lasts the full two weeks like advertised. Pretty disappointed with this spot. read more

3 of us stopped in together today for mani/pedis and all had such a great experience! Will definitely return :)

Terrible staff!!! I just got my nails done at this place for the first time and they did a bad job and the nail technician was complaining about her boss that she doesn't pay well and the other technicians aren't licensed. Never wanna go back!!! I didn't go there to hear that problems and got a bad nail service!!! read more

This place is right near my house so I go pretty regularly! The place is clean and the staff is really nice, however the actual manicures and pedicures aren't the best. I am currently looking at my manicure that I got done Saturday it's now Tuesday and they are all chipping. This is pretty on par for this place. If you're looking for something that lasts just a weekend then this is your spot! read more

I highly recommend Ruby Nails. I came earlier this week for waxing with Toma (best waxer ever-she's been my go to for 5 years) & decided to come back to try a spa pedicure. The owner and staff are professional and very friendly. This salon is brand new and super clean with a bright, modern interior. They greeted us with a cup of relaxing green tea, which was a nice touch. The chair massage and spa pedi (mud mask, paraffin wax treatment) was excellent. They followed it up with a nice back & shoulder massage. All in all a fantastic experience. I'll definitely be back! read more

I got a gift certificate for my birthday so I planned to get a pedicure because I go to my usual place to get a dip mani. It looked busy and like a good spot and I needed to get them redone so I figured I'd try them. In general, my nail tech was rough - from filing my nails to grabbing my toes to paint them. Then comes the dip mani- she asked if I wanted the same shape and i said yes- apparently that meant so square to the pint of tacky! When I'm reality I always get my nails shaped round. When I brought it to her attention she "fixed" them by making them really skinny and pointy. Another tech stepped in to fix the shape- by this time my nails didn't even look like they belonged to me. Not to mentioned they left dip pieces all over my actual finger and behind my nail. I will never go back to this place and i will never recommend. The only reason why I'm giving them two stars is because they comped the dip but even then- i did not feel compensated. Now i have to wait for my nails to grow back to their regular, beautiful shape. read more

I LOVE Ruby Nails! I am so excited that they just opened since they are just a hop, skip and a jump away from my place. The salon is absolutely gorgeous with a smooth/calming atmosphere. The staff members are incredibly friendly and warm. Superb service! I felt so welcomed at their salon today. It was a pleasure to meet Mogie, who did a beautiful job on my no chip manicure, and have a sweet chat with the owner, Undra. (Excuse me if I misspelled your name!) The show, "Friends" was on in the background so everyone at the salon enjoyed some laughs. I also enjoyed the green tea scrub. It smells amazing! I'll be back soon for a pedi, chair massage and I will most definitely try their waxing services as well. Thank you for the wonderful experience! read more

I was so excited to have a new nail place in the neighborhood! I stopped in Sunday afternoon for a manicure and it was great! Good OPI color selection and the owner was great and very helpful and friendly. My manicure looks perfect and it was capped with a wonderful neck and shoulder massage! I will definitely be back and so happy they are a part of Northcenter!! read more

Just got a mani pedi here - everyone was super friendly, and my nails look great! The massage chairs and a back massage while getting my nails painted was a super nice touch. I'll absolutely come back! This is a great addition to the neighborhood! read more

My regular nail salon is closed on Sunday, so I gave this place a try. The service was rushed, I was charged $5 extra for the polish I chose that I wasn't aware of until after my nails were done and 2 days later and all of my nails are chipping. read more

I absolutely looove this place! I am very particular about my nails, and the no chip manicure I just got is perfect! It is very clean inside, a nice atmosphere and all technicians were really friendly! Highly recommend this place and definitely go back again! read more

This is THE best nail place in the city for the following reasons: 1) every person I have been to gives amazing manicures and pedicures 2) they have a lot of people on staff so you can always get an appointment 3) it is clean and modern inside with comfortable massage chairs for pedicures 4) they give you a punch card and KEEP THE CARD FOR YOU so you don't lose it 5) they have sinks next to each manicure station so when you need to wash your hands you don't need to get up 6) Friends is always playing on the tv with subtitles 7) tons of color options 8) everyone is super nice and friendly and they offer drinks (soda, tea) read more

I've been here for both waxing and nail appointments, and while my nails looked great, the rest of my experience was not. I had scheduled 2 months in advance a mani/pedi for my bridal party (6 women) at 3 pm. We were told that we would all be booked to start at 3 pm and that would require all their nail techs, so no other appointments would be made. We received a call at 2:45 asking if we'd be there with 6 and we confirmed that we would be there by 3 pm with all six of us. Despite that, we arrived at 3 pm to find 4 women who had just started mani/pedis. We were there until 5:30. At 4:30, when I mentioned that we'd been there for an hour and a half and really needed to leave soon, I was scolded for rushing the nail tech. Mind you, at this point, only one person has her nails totally done and 2 people had just started their pedicures. After an hour and a half. All of my bridesmaids had ruined nails for the wedding because it took so long and they were unable to stay long enough for them to dry properly. One bridesmaid didn't even get her toes done because she sat near the pedicure station for over an hour waiting for someone to come to her. It was the biggest waste of $300. It caused us to be late to our rehearsal and the rehearsal dinner which caused further complications and expenses. We were treated like walk ins despite a reservation and an assurance that we'd be made a priority. I also got a bikini wax a week earlier. The waxer was incredibly nice, but tore off a large portion of my skin. No experienced waxer should rip off skin. I also left immensely sticky -- the wax was not properly removed from my skin. She also arrived 15 minutes late to the appointment. Moral of the story: Nice people. Good manicures. Bad at honoring reservations and disrespectful of our time. Their unwillingness to honor our reservation ruined my bridal party's nails and ruined my rehearsal dinner. I wish I would have walked out when I saw they had taken other appointments. So, don't make reservations here -- you'll get better service as a walk in. read more

Started going here when I moved into the neighborhood back in May. I'm very particular about my nail salons and am willing to travel for a good one. This one however is top-notch! I get the OPI gels and they last 3 weeks! I've also got multiple pedis here that have lasted 4+ weeks (I'm a runner too). Everyone here is super friendly and takes their time even when the place is packed. It's always an enjoyable experience! Go here and you won't go anywhere else! read more

Best place around to get a no chip mani. They always turn out perfect! I've never found a salon that turned me into a consistent mani/pedi goer until this one. read more

I found my new nail place! My mom and I walked in for a no chip and regular mani they were full and a few people walked in after but they were still accommodating to everyone! My mom and I got to sit next to eachother (which is never the case) and Jenny took great care to give me a beautiful set of no chip nails with all the works! I noticed she took care to ask everyone who was finished how they enjoyed their services and to say thank you for coming! My Mom was very happy with her mani and we will for sure go back and highly recommend, as I have lived in the city for 6 years and never absolutely loved my services until now! read more

Came here on a Sunday with my niece and son to have them get manicures. I called with not much notice and they were able to easily accommodate me into their schedule even though it was busy. They made me feel comfortable as soon as we walked in and they were great with the kids. The nail tech was was able to make a little design on my nieces nails with no charge and their prices were so reasonable, I was actually astounded...$20 for 2 children's manicures. The owner also gave the kids a balloon each which put a smile on their faces. We had such a pleasant experience, I will definitely be going back. read more

Best spa pedicure I've had in a long time! It comes with the works (scrub, paraffin treatment, callous removal, massage) and lasts an hour not counting drying time. It was super relaxing and my nails look great! The whole salon was spotlessly clean too. What stands out to me though was the customer service. I had a 7pm appointment on a Friday and they didn't rush my service at all (which has definitely happened to me at many other nails salons). Technicians were warm and attentive and the place generally had good vibes. I also noticed that a couple walk-in customers requested mani/pedis within an hour of closing, and instead of turning them away or rushing through both services, they had the mani technician do the manicure chair-side while another technician did the pedi in the pedi chair. While I would not personally request a combined service that close to closing time, I thought that was really great that they found a way to fully accommodate them and I've never seen a nail salon do that. They do all the little "extras" too, e.g. offer you tea, finish with a shoulder massage, etc. Too many nail salons forget that they are providing a service, and a luxury one at that for many people, and instead just try to turn over seats. But this is the kind of business that sets the standard and where I felt my money was well spent. I will be back for sure! read more

Definitely a cut above most nail salons. I might not come here every time, but it's so nice for a treat. The service is better, the ambiance is nicer, polishes and magazines feel current and fresh. The warm lotions and scrubs are great, as was the back rub while drying. Lastly, they have a punch card which makes it more affordable. I'll be back for sure! read more

The ambiance was nice but I was extremely disappointed that they do not do any kind of "fake" nails. They did a fine job on my gels but that's like all they do. Not exactly a nail shop if you like anything non-natural or slightly dramatic. read more

I'm sooooo glad this is my new neighborhood nail spot. The staff is super friendly and professional and they are fabulous at every service I've had so far. read more

I always get terrific service, a calm atmosphere. Consistently reliable, nice people

I've been going to Ruby Nails since they opened and will never go anywhere else. Ruby Nails is friendly, clean and does a great no-chip that lasts 4 weeks. They also have a punch card to earn free manis and give you a free mani on your birthday. read more

I won't go anywhere else to get my nails done. Their regular polish manicure lasts well over a week before it chips, which is unheard of. They always go above and beyond service wise. Extremely accommodating. I am always worried at nail salons that they will just rush through it when they are busy, but that is not the case here. They always do quality work and take their time, Extremely clean. Super modern. Always playing something good on tv (usually Friends, which I love) read more

Dana did my nails and she was Amazing!! Took her time and was extremely attentive to what I was hoping for. Will be go lung back to her in the future read more

Ruby Nails in Chicago - Waxing Near Me - Chicago, Illinois

Really nice place. Staff is incredibly nice. Quality- terrific. They really take their time to make your nails look perfect AND this place is also very affordable. read more

if you want very cute and last long nails, you should definitely visit Ruby Nails! Also, staffs are very nice there! Love the place!

I really wanted to love this place because it's right across the street from my house. The receptionist was really overbearing and quite rude to the nail technicians, something that I find really off putting in a business. The place itself is nice and the staff generally seemed friendly. My nails chipped after just one day. I can't even go back to get them fixed as I'm on vacation (now with chipped nails!). I wouldn't return/recommend. read more

Ruby Nails in Chicago - Chips (albeit minor) after just one day. I won't return! - Waxing Near Me - Chicago, Illinois

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They set the bar so high here for no chip manicures. It actually lasts for 3 weeks and I get so many compliments. They accept credit cards and walk ins. Convenient location and friendly staff. read more

My grandmother is obsessed with ruby and her salon!!!!! She had been going for 3 years at Ruby but had Ruby doing her nails for 8years!!!!! If this testimonial I don't know what is! Thanks for being so amazing all these years!!!!!!! read more

I decided to try this place with a friend because of the high Yelp rating. The interior was very nice and the chairs were super comfy so I was looking forward to the experience. I had called ahead to make sure my friend and I could get a pedi and no chip manicure and they said it would not be a problem. We arrived and were immediately seated for our pedi. Hers was solid, mine not so much. The woman barely gave me a massage (best part!) and seemed to rush through leaving my nails lopsided and nail polish on my skin. She then goes to start on my manicure but was quickly kicked out of her chair by the manager (?) because she had used the wrong base coat "because she hasn't worked there for very long". Great..... so I had to sit there and have the first few coats removed with the acetone and foil while the manager disappears. The previous technician had cut into my cuticles so the acetone was definitely starting to feel uncomfortable. Ten minutes later, still nothing so I start to peel off the foil. A few minutes after that, the second tech comes running back after taking care of another customer to apologize and take care of me. Unfortunately, I was pretty grouchy by that point and my friend's manicure was practically done so I just told the her that I was no longer interested in the manicure. All in all, a waste of money and time. I understand that there are people learning but in that case, extra attention should be given to the technician and the customer instead of running off and trying to juggle a bunch of walk-ins. read more

This place is so chic and modern. The staff is super friendly and warm. Such a nice atmosphere to be in, and they do such a good job on their mani/pedis read more

Finally - a nice, contemporary nail salon in North Center! The staff is friendly and the service superb! They offer the traditional menu of nail salon services including chair massage. All other customers left happy during my visit. Check out is a breeze with their iPad system. I got my punch card because I plan on being back soon! read more

We love this nail salon! Everything from the service to smallest details in this salon is unique. The nail techs are very friendly and courteous to your needs and they will walk the extra mile to delight customers. My girlfriend and I love coming to this place for awesome mani and pedi! Choose them, and you won't regret! A+ team read more

Been here twice and loved my mani/pedi each time! Came right after work towards close, and although they were busy, the staff still managed to accommodate me. Staff is very friendly and helpful. The technicians are also very skilled and take their time with each person. The back rub with the manicure is also a bonus! Plan on returning here for many future visits. read more

I LOVE this place! I have been going here for five years. The service is consistently good. Every manicure includes a hand and back massage if you want it. They serve wine on Wednesdays, have specials on Mondays, give holiday gifts, and offer a good punch card program. The staff is very nice. I highly recommend! read more