They are a scam .... They were wired money for a vehicle and disappeared…read more Another Facebook Marketplace issue. Be careful with online ads !!!

I just wanted to give a quick 5-star recommendation to Mountain West Auto. This a big-hearted…read moredealership with small-town values. Honesty & integrity are obviously the way they do business. I have a somewhat crazy story...I do not live in Idaho but I actually live in California...but was visiting my son in Utah and just happened to find an add for a truck at Mountain West Autos. I decided to make a 3-hour drive to this Twin Falls dealership...it was absolutely worth my time! I met with the manager Greg and the owner Todd...they treated me like family. They are both very helpful, courteous, and kind...and absolutely no-pressure to buy. They really did care about what was best for me and my wife. I walked away feeling completely satisfied and excited about the truck that I purchased from them...they gave me wonderful deal. Thanks Mountain West Auto...you have restored my faith in car dealerships...I will definitely drive any distance to come buy from you again! Tomorrow we will be driving my new truck on our first road trip...back to our home in California. I highly recommend you check this place out! Todd & Amy Smith

I purchased a 2019 Nissan and an extended warranty from them at the end of April. I had the car for…read more2 months and had problems. The warranty company would not cover the problem. Premiere stepped up and took care of everything, and I have my car back and working wonderfully. Thank you, Premiere, for being so awesome and trustworthy.

From the owner: Premier Autogroup is proud to be A Dealer For The People, and provides the best No Pressure No Hype…read morecar buying experience anywhere!! We carry all makes and all models, and if we don't have it, we have the ability to get anything that you are looking for no matter the specifics!! We are proud to be a part of the Magic Valley and are grateful for the opportunity to serve the amazing people here! Whether you are looking for your first car, your bigger family car, or your dream car, we are here to help answer your questions and walk you through the most amazing car buying experience ever!! We look forward to serving you and your family!!

My experience is limited to the used car sales department, and specifically with Alek. I was…read moreinterested in purchasing a vehicle remotely and from the start Alek was very responsive, without any pressure to purchase, and very accommodating to my requests. He even downloaded a specific app to his phone so that I could see the car remotely via video. I wouldn't hesitate to work with Alek again!

I drove to Middlekauff from two states away to see a used car they had available for sale, based…read moreupon several photos and video of the car and text and video chats with a salesman regarding its condition. Ten hours later, I arrived at the dealership, only to find the vehicle in much rougher shape than I had expected. It turns out all the photos on the dealer's website were taken from angles very careful to avoid showing the scratched and damaged areas on the vehicle. Further, I found the same vehicle had been purchased on an auto auction site a year previous that DID show the damage to the vehicle, meaning the dealership made a conscious effort to play down the damage on its website. Worse, it's also clear that some of the damage was worked on to try to conceal it, which only made it MORE visible, though I cannot definitively say that work was done BY the dealership. Most frustratingly, the dealership was not willing to budge on pricing when shown all the defects of the vehicle in question, even though they were asking almost $7000 more than was paid at auction and no work had been done to the car since. In fact, the car had been sitting for sale on the dealer's lot for over a year, ever since it was collected from the seller following the auction. I have zero issues with the sales staff at Middlekauff, they were very straightforward and never tried to "get away" with anything. Further, I had to have their service department address an issue with the car, which they did immediately and cheerfully. But bottom line, had they been more straightforward about the exterior condition of the vehicle and had they been willing to negotiate on pricing, I would be driving it today; instead I drove back home in the vehicle I was going to trade for it. It was certainly an enjoyable drive there and back, and a pleasure to deal with both the sales and service staff, it's only the management I have an issue with. They didn't even TRY to contact me later to win over my business or come "running after me" as I prepared to leave; a salesperson mentioned the owner buys and sells cars at auctions for fun and doesn't care how long they take to sell... and it shows. Is that a reason to avoid them? Not at all, but it's also not a reason to recommend them. They know what they want to sell the vehicle for no matter how far outside market pricing it may be, so don't go expecting to strike a "fair deal" - it's pretty much a take it or leave it proposition at Middlekauff.

You can't always tell if a used car you're buying will turn out to be a lemon, but you can choose…read morewho you buy that car from. My recommendation? Don't buy from these guys. I'm not just another guy complaining about how I didn't pay my loan and they took my car, although I've read some of these other reviews and it seems they'll weasel you the same whether you have a title loan or buy a used car in cash. 2 hours after I bought a car from Progressive it broke down on the freeway from an overheated transmission. They offered to fix it for me since it broke down the same day, and as they argue that is more than they were "legally obligated" to do but it's no more than they were morally obligated to do. 2 weeks later they tell me it's fixed, and give no info on where it was taken, who had it, what was done, nothing. Just "it's fixed". So I drive the 3 hours back up to Idaho, and only make it 8 miles further down the road before I overheat once more. Again they take it back, 2 weeks more go by and they tell me it's fixed, and that this time they're going to bring it to me. Now I never actually saw them drive it, for all I know they had it towed down here to a hub and drove it five minutes the rest of the way to me; I honestly don't know how they got it down here - but what I do know is that now the engine sputters and shudders just at idle like it's going to die any second, it can't change gears at all and revs at 3500-4000 rpm's, it won't even go in reverse, and it overheats after driving for only ten minutes. A month after I buy a car and I can't even drive it, it's just an expensive piece of scrap metal sitting in a parking lot. So I ask to talk to the mechanic that worked on it, see what was done and if a warranty would be provided. The answer to that? A flat no. After a month of assumed "fixes" by Progressive, I now have a car that is worse then the first day I bought it. So yeah, I think that's pretty suspicious, don't you? Seems like sawdust in the gas tank type of salesmanship to me, a car that test drives fine but breaks down 30 miles down the road once everything's signed and done. They may reply here to this review about "as is" and "sorry to have done business with you" but as the person reading this review I want you to think about what kind of car buying experience you want to have.

Dont buy here horrible. Treat you like crap, swear at you. interest rates are lied about when you…read morebuy the car they say it will be like 15% then charge 40% interest. Dont get all papers when you sign they say they are still working on entering them into the system. Not behind on payments. Have never been behind on payments. Call to try and arrange to make payment later so you dont recieve a late fee or have the car turned off and they charge you late fees and pretend they never talked to you then turn car off. Made my payment except for 50 dollars threatens you every month if you dont respond to text messages from a private cell phone. Repeatedly turns the car off if you dont pay oneday early. they tell you in text are going to embarrass and humiliate you on purpose in public. Then do so. It's not worth the treatment

Nobody loves spending the day at the car dealership. And I'm not the first one to say that, but…read moreSubaru Twin Falls made it that much more manageable. Jordan Woodling, Steven Henson, & Mikayla Hawley made sure of that. I won't go into the whole story of what brought us there but I will say that Jordan, Steven, & Mikayla were patient, kind, educated on what they were talking to us about and did what they could to make it work out for us. We left with exactly what we wanted at a price we were all comfortable with. I'm sure that every team member of Subaru TWF is just the same & each person will make sure you feel confident in what you're signing.

UPDATE Twin Falls Subaru went above and beyond to make it right and made sure we were happy. They…read moredidn't just fix the mistake -- they made sure we walked away better off than we would have been. People are human, accidents happen -- what matters is how people own them when they do. They did right by us. We drove away in an objectively better vehicle and we will be back and will be sending everyone we know their way. Special thanks to Lizet, Brandon, JT, and Jaydon We found our dream vehicle, got approved, built a full deal with our trade-in, and showed up to sign -- only to find out it had already sold the DAY BEFORE we ever expressed interest in it. The GM apologized and we genuinely appreciate that -- but we have still not received a resolution. My advice to anyone shopping here: make sure the vehicle is actually sitting on that lot BEFORE they run your credit. I hope to update this review with a resolution soon.

I cannot recommend this company enough! I was caught between a rock and a hard place being 5 hrs…read morehours into a 14 hour drive when my car threw a engine code. I called about 7 shops in the Twin Falls area, and no one was able to get me in, but 2 places (including the VW dealership) recommended Limited Auto Group because one of the techs (Gary) is a Volkswagen specialist. I called Lmited Auto Group and spoke with Brittany, she was absolutely amazing with her knowledge, patience, and kindness as I explained my story. She told me to just take my time in driving from Wells to Twin Falls, and they would see me when I got there. Sure enough, I pulled in and immediately Gary met me at my car and listened to what I had experienced with my car in the last 24 hours. Gary diagnosed the issue within 15 minutes. However, it was a Friday afternoon and he didn't have the parts to fix it at that time. My car still drove and was safe to continue to my destination. The parts were ordered so I could stop back the following week on my return home. We ran into some delivery issues on the parts so the repair was delayed. Brittany was more than accommodating and offered a couple of options on how to proceed. LAG was very generous regarding the delay. I was also offereded the use of a vehicle (another VW) to go explore areas in Twin Falls or, as I did, go to Twin Beans in downtown Twin Falls and enjoy tea while my car received exceptional service. In a time where good customer service seems to not exist anymore, LAG has restored my faith and are truly the epitome of great customer service. LAG is the most professional and kindest company I've probably ever encountered. I highly recommend them to anyone in the Twin Falls area, whether you live there or happen to be passing through with an issue. Unfortunately, I live 7 hours away, but if I did live in Twin Falls Limited Auto Group and Gary would be my VW's exclusive shop! In addition, my car's front end was annihilated with bugs from MT and ID evening driving. When my car was ready for pickup, the exterior was absolutely beautiful with not one bit of bug evidence. The detail services are impressive!

Had them check out a BMW Z4 I am interested in. Worked me in on short notice, provided a detailed…read moresummary of issues at half the price of the other shop I called, and Andrew was generous with his time discussing the findings. ****** (six stars!)

I'm a first time buyer. Have only owned cash cars all my life. I needed something reliable for my…read morefirst "new" car. Tukker, Geoff and their team hooked me up. I can't remember the other guys name that helped me! Cute white guy, in his 30s maybe, tattooed arms. I was there Saturday morning right when they opened on 5/13/23 Anyway. I had a very small budget and they worked with me and literally saved my life. I'm getting choked up just thinking about it. Thank you guys so much

Working with Dusty, Dusty Sherley, Daniel Stenovich and the Goode Motor team was a wonderful…read moreexperience. No pressure, up front, and no games. Very professional. I would definitely recommend Goode Motors for Your future car buying needs. Thank you!

Absolutely wonderful experience with Truck Ranch Twin Falls! Family run and works hard to keeping…read moretheir customers coming back. I am an out-of-state purchaser and Fernando and crew had my truck ready to go, paper-work and all. They are clear, up-front and on it with their inventory and client satisfaction. #K9JS

We are out of state, but found the right truck for us at Truck Ranch Twin Falls. After going back…read moreand forth, we agreed on a price with a salesman -- SHIPPED TO US. He sent us to the financial guy. Contract states TOTAL DELIVERED PRICE. They arranged transportation; delivery ended up being 10 days after we sent the $$. We are rural and met the delivery guy. He asked if we were aware of the $600 delivery fee? We had no idea ... so we drove all the way back to the house to get the cash to release the truck from the deliverer, as he doesn't take credit card, etc. Truck Ranch completely lied to us and went back on their word of TOTAL DELIVERED PRICE!!!! Whatever you do, make sure you get them in writing to everything you agreed on, because they refuse to reimburse the shipping fee that they coordinated and agreed to include in the purchase price!!! Do the right thing Truck Ranch! You owe us $600.

i have been trying to contact this dealership about getting my account number and 10 payout so i…read morecan consildate my bills... i have been attempting this for over a month and half. calls have been ignored. emails have been ignored messages not returned by phone call.. the only time i hear from them is when i miss a payment...

First let me just say that you shouldn't be turned away by the fact that it can be hard to contact…read morethis company by phone. I did buy a car in less than perfect condition, and they were honest about the condition of the car. There was nothing they tried to hide, very honest about everything. They were even able to deliver the car to me, and this process was taken care of in the time that they stated. They may have less than perfect vehicles available for sell, but from my experience they are very honest. They also have vehicles that are in better condition, I was looking for a specific car, and not concerned about the work involved to fix a car, even if the car lot didn't think it was worth fixing up.