Came in for just an oil change since we had been on the road for 600 miles and the rest of the…read moreshops were closed. The guy took forever to even notice he had customers, when he did come out he looked dumbfounded that we needed service, did the same for a few other customers that came in. He proceeded to take an hour and a half for a simple oil change and had the audacity to change us extra because it was a mechanic shop, not an oil change place. He did not give us a rundown on how the car is, he just said "here it's done" and had his helper park the car (which he could barely even park it, he had to back up like 3 times). This place is so inefficient and we weren't able to even eat anything afterwards because they took so long.

Lost the air conditioning on a long road trip and Logan was quick to say he could analyze the…read moreproblem. Convenient that he stays open until 9:00 pm. He quickly and accurately determined the issue, fixed the car and had us back on the road within a decent amount of time. Cost was definitely reasonable. (Note that the entry to the garage is off the alleyway and not where maps might take you.)

Road travelers take note: this is the guy you want to come see, he will get you back on the road!…read more On a road trip from Seattle, WA to Taos, NM and as we were approaching Twin Falls we came across truck troubles which had our vehicle on the side of the highway. (Figured it was the vacuum pump that seized and a couple of broken belts). We barely made our way to Palmer's Automotive parking lot in the middle of the night, and we waited for the office to open at 8. At 8, we came into the office and met Neil, the owner, and told him that we were in a time crunch to get to Taos and couldn't wait all day to be seen. He told us that he had a full schedule but would be sensitive to us because of our traveling situation! Through every step of the way he let us know what was wrong with the truck and how much it would cost. Our truck was ready by noon! He even greased up our fifth wheel hitch and connected the truck back to the trailer for us. As we were getting ready to leave he approached us with a box of organic apples from his yard. It's very rare in these times that somebody extends that type of hospitality while on the road! We couldn't have been in better hands during that bump in our trip.. Plus we made it to Taos on time..... Thanks again Neil!!!

Palmer is very professional and honest. Prices are fair and very reasonable. Neil and his son are…read moregood people and very good mechanics

Called them in the morning as my rear wiper and the windshield washers both front and back stopped…read moreworking; after it was fixed, we asked them if they could change the spark plugs on our 2003 van; they completed that as well as we waited for the work to be done; couldn't be happier that we got everything done within 2-1/2 hours and at a reasonable price; thus will be my go-to place for any future auto needs!

Took a little longer than initially quoted but they did an awesome job and were very reasonable in…read moreprice! Would highly recommend!

My son took his truck to another "name brand" auto repair place and was quoted many hundreds of…read moredollars to get his AC working. Took it to Addicted to auto and $110 later it was working fine. Just needed a charge. Still working great months later. The other company stated it needed all kinds of work. Do yourself a favor and try them before spending the extra dough.

Most of their reviews and likes on FB are from Logan's (owner/manager) friends. IF they have…read moreserviced you positively, we are happy for you. We were talking to Shasta who seemed quite nice. She was at a loss and seemed so frazzled and overwhelmed that she didn't have knowledge our a/c questions. There are many mechanics in town no lying on their FB page. Nearly ALL the reviews we checked were all the owner's friends. They never called us back after she hung up. We left a kind voice message on the phone. On their FB page. Regardless that this is a business, you do not treat people like this. We are very disappointed :(. DON'T GO HERE!!!!!!!

Tom and his crew did an excellent job in getting my car back to "running shape". My 2000 Lincoln…read moreContinental had severe overheating issues which were caused by a leaky head gasket which let air into the closed coolant system resulting in constant air locks blocking the coolant flow. This became exaggerated when head gasket sealants were used as a quick fix and plugged off the radiator and the coolant passages in the engine block. After numerous overheating events of the engine, I was ready to take the car to the "car grave". But Tom talked me into trying to salvage the car. Tom explained that the engine (4.6 L Intech V8 engine) was one of the better engines built, and with the car in relatively good shape it may be worth it to evaluate the salvage ability of the car. So, they tore apart the engine, and Tom came up with an ingenious way to dissolve the "engine repair" blockage in the coolant passages in the engine block from the stop leak chemicals. After rebuilding the engine and replacing the head gasket properly (one had been improperly replaced in the recent past) and replacement of the radiator and the water pump, they returned my car to me in excellent working order. It cruises on the highway and maintains a steady low temperature after miles of highway driving. I must mention I don't think I could have found another mechanic which I could trust to work on this complex engine and get good results. And Tom did the work for a reasonable cost, but it did take extended time with the complexity of the fix. I also appreciated him taking the time to explain to me what issues he was facing in this challenge.

I called Tom Tillitson in the beginning of February when the motor blew in my Jeep and said I had…read moreit listed for sale, no title for parts and it had 2k worth the brand new tires and he said he would buy it. He told me it would be a week or two to get the cash together to not have that happen. He wanted to chase down the title as my Jeep was in my son's name and that if he was able to get it he would be able to buy it outright and not have to part it out himself because he wanted to rebuild it into a toy. This was not the deal, he was suppose to buy it himself to part out or find another 4x4 and trade for a vehicle and cash, he did not honor the agreement. Each week turned into a month and then still four months later, every promise he made that he was waiting for money or that his house closed and he was then waiting for that money to cash me out never happened. Everytime he said he'd call me back, he didn't or if I called her send me to his voicemail and then after leaving messages, he'd still not call and my texts went unanswered as well. If I was lucky enough to get him on the phone, it was one promise after another and he never honored the agreement we had, instead he started changing the terms without me being in agreement and now he's basically screwed me out of a One of A Kind Jeep. Because I got upset after 4 months of continued runaround, he tells me now I'm responsible for the towing to get the Jeep to his shop and for an engine cooler from years ago that HE Himself didn't bill the Warranty because he forgot and expects me to pay for that as well before he wants me to now pick it up which are totaling over $1000. The part that makes it worse is that he had parts equally over $1000 that didn't get installed and he took more than half of that money towards the engine cooler that he didn't bill correctly. There was also an auto claim worth over $10k that parts and labor that were paid for were never installed on the Jeep that he's kept the money on and was never returned to me. This is NOT how Good Business is done and I'm getting screwed here for a decision he made himself and by not honoring the deal we made has left me in hardship due to the fact that I was suppose to get another reliable vehicle and cash or simply all cash for me to buy something. I am Disabled and Handicapped and have not been able to go to the Doctor, haven't been able to schedule Scans, or the necessary procedures I need done since he took my Jeep and never paid me for it. Tom Tillitson should be ashamed of himself, preaching faith and how good he has it, well no wonder when he screws his way to the top while not communicating with you to what he makes his plans to be

Recently had an issue with my cars oil pressure and decided to take it to S&D Automotive. They…read morecalled me back later in the day and told me they found the problem and fixed it. Very friendly people and their prices were fair. I have used them twice now and both times I have been impressed!

Do not expect any form of customer service because the woman working there hates her job, but they…read moredid fix my car in a timely manner. Also left dirty oil rags on my floor but at least they were trying to keep it clean.

Cole and Daniel we're terrific helping us out. We couldn't remove tow mode from our Jeep. The…read morelocal dealership wouldn't even look at the issue until mid September. They ran diagnostics on the Jeep even though they were swamped with other vehicles to determine it was a battery issue. They had a replacement battery ordered and installed within an hour. Now we can continue our vacation to Yellowstone and up to see our grandkids in Kalispell. Thanks so much for going that extra mile.

I wouldn't consider taking your vehicle to Master Autotech, I took my car over the other month…read moresince I was having problems with it and I asked them to check everything out. They told me it was just my brakes, I spent over $900 for new brakes and when I got out of their parking lot my car started acting up again. I ended up taking it somewhere else and this whole time it was my transmission that was the problem. Thank you for wasting my time and money.

I was driving from Oregon to Minnesota when my AC stopped working…read more It was 83 degrees outside and extremely smoky so there was no way I could get by without air conditioning. Master AutoTech was able to check my system and replace a faulty relay in the morning and I was able to make my sunset tour of the Grand Tetons. They are kind, professional and honest. The best kind of people!

I was on a road trip with a deadline and broke down near Twin Falls. AAA recommended this place,…read morewhich made it a long tow, but Master AutoTech took such good care of me that I thought about going out of my way to return for another visit to get some more work done. They sent pictures of the parts that failed and made a huge effort to get me back on the road so that I could make my deadline. Thanks guys!