I can't say enough positive & kind words about Jake. I bought my car a year ago. He checks in from…read moretime to time. I live in another state. The media screen & my phone wasn't connecting properly. I tried myself many times. I contacted Jake. It took a little work, however the phone was back connected with the screen. THANK YOU so much Jake. You're not just a salesman, you care about the customer & to me that's important. I was a customer relations manager for many years. Again Thank you

I drove several hours from out of state to look at a Toyota 4Runner. I made the long journey to buy…read morethe car but It was bait and switch. So many undisclosed issues like paint issues, loose front bumper, loud wheel bearing/worn tire, alignment. When I mentioned that the vehicle wasn't as described, Blake said "it is expected for a used $28k vehicle to not be perfect." While that statement is true, I was not looking for a perfect car, I was looking for a reasonable car. I then told them that I would need a discount to repair the undisclosed issues the vehicle had. They said they cannot go down, In fact, if they do, it would mean a lower tradein value for my vehicle which ultimately means they did nothing to help the situation and literally tried to even it out. Test drive began with salesman Blake driving to a convenient store parking lot, then he asked me to switch seats so I could test drive. He mentioned it was their policy that only the salesperson drive the vehicle out of the lot, then allowing the customer to test drive it back to their lot. Never heard of this before and seems disingenuous to not allow the full round trip for the customer to test out a $28k vehicle. I then requested to speak to the sales manager. Mr Blake, the salesman who assisted me went back and forth from his desk to the managers office, ultimately returning with the same results. I was advised the manager is "currently working on multiple things and is busy." Which tells me he doesn't want to own up to the dealership's mistakes and accommodate a sitting customer with funds ready on hand.Just to clarify, Blake sent me a short walkaround video, where he began pointing at a couple areas on the hood where paint was touched up, however, I evidently found out that the paint used was the wrong shade of white. The vehicle had a pearl white paint exterior and the touch up paint was a base white, which is different. It wasn't even done correctly with a tiny brush, it was smeared with someone's finger, as they glided the wrong paint around the rock chips, but failed to fill the crater left by the chip itself. After pointing at the hood, Blake cotninued to talk about the features it has. What I was more concerned with, is the rest of the body's condition. After not disclosing the remaining issues, I was certain he would stand by any shortcomings from hiding the new issues i found out about. Finally, when I arrived, I saw it pulled up to the front of the dealership. I immediately saw the front paint damage that was touched up on the hood, however, they discounted the severity of the problem, because there were multiple areas with touch up paint, including the hood, driver's front door, the tailgate, and more. I also noticed that the front bumper was separating from the top corners, indicative of prior replacement (fit and finish won't be like Toyota), loose rivets, or the vehicle may have recently collided with an object or another car. Yes, it had a "clean" Carfax with 3 owners but I do not trust carfax since not everything gets reported. Carfax works for the dealer, not you. The finance manager "Guillermo" said he'd rather sell it locally there when I mentioned that I would appreciate it if they could work with me on a deal, since I am a committed buyer driving far (8hrs). This is the same Guillermo who had to be educated on why prepaid maintenance program is also honored at my local Toyota. He wanted to charge me a fee in the selling price, not allow me to opt out, and still require me to drive 8hrs for this service plan which includes oil changes and tire rotations. Blake corrected him, rightfully so, but the alarming fact is that he was certain he was right in the first place. Considering his position as "finance manager" Guillermo should have known better. A bit condescending and arrogant in my assessment. salesman was kind and responsive to my questions but it would have been nice to know those things before driving 8hrs. I don't recommend Wills Toyota for used cars if you don't want hidden problems and disappointments. What a shame.

Needed a front bumper replaced on my car due to a hit, Leave a note with no phone number and run…read more Larios got me in repaired and out in lightning fast time. Above and beyond customer service, great value. Thank you for everything signed satisfied, customer. Lumpy Alsup

My car was rear ended, and I was pretty lost as to what I should do. I brought my car in and they…read morewere able to help me right away! They were so helpful not just with the car but also with dealing with insurance. They even helped me with a car I was thinking about purchasing. They're so kind and prompt. I would highly recommend them!

Called them in the morning as my rear wiper and the windshield washers both front and back stopped…read moreworking; after it was fixed, we asked them if they could change the spark plugs on our 2003 van; they completed that as well as we waited for the work to be done; couldn't be happier that we got everything done within 2-1/2 hours and at a reasonable price; thus will be my go-to place for any future auto needs!

Took a little longer than initially quoted but they did an awesome job and were very reasonable in…read moreprice! Would highly recommend!

When I stopped by Rob Green Hyundai to meet their service team I was greeted by a salesman named…read moreCorbin who simply has the most wonderful positive energy and he walked me to the service drive where the team was also very kind and welcoming! Huge kudos to Rob Green Hyundai for a fantastic atmosphere of hospitality! Definitely recommend!

I want to update the review. Tyler in Service ended up taking great care of us in the end & making…read morethings right. Truck looked great when we picked it up. I am not one that likes to leave less than a 5* review, but when it is due...I am the first one to be honest about our service we receive. The communication in a couple different departments has definitely been less than satisfactory. When we are told someone is going to do something, this is what we expect in return...phone calls, paperwork. It is very frustrating on our end to deal with this sort of customer service after buying our brand new truck here.

they would get 5 stars but the bald, goatee guy that sits at the desk refuses to acknowledge…read morecustomers. I had to wait for one of the oil technicians check me in. This happens every time.

My husband went in to Tony's 2 auto to drop off his truck for an oil change today ,got a phone call…read morefrom Tonys shop asking if he wanted and air filter and a cabin filter because there was no cabin filter in were is supposed to be , my husband told the person that called him wait a second last time I brought my truck in you guys called me back and said that the cabin filter and air filter were ok so what's going on someone didn't check the filters last time or what and just lied about it and charged him over 200$ for putting the filters on so he had been driving with his truck for a few months trusting that Tonys auto shop took care of him the first time pretty messed up. He didn't even get an apology, very disappointed of our local business will, not be doing business again with them.

I got new tires through them, and they were exceptionally fast and the service was great.read more

Great guys! Knowledgeable great customer service and price . Ordered my new step up bar 2 days…read moreago. Parts came in and are now installed !! Thrilled

Cole and Daniel we're terrific helping us out. We couldn't remove tow mode from our Jeep. The…read morelocal dealership wouldn't even look at the issue until mid September. They ran diagnostics on the Jeep even though they were swamped with other vehicles to determine it was a battery issue. They had a replacement battery ordered and installed within an hour. Now we can continue our vacation to Yellowstone and up to see our grandkids in Kalispell. Thanks so much for going that extra mile.

I wouldn't consider taking your vehicle to Master Autotech, I took my car over the other month…read moresince I was having problems with it and I asked them to check everything out. They told me it was just my brakes, I spent over $900 for new brakes and when I got out of their parking lot my car started acting up again. I ended up taking it somewhere else and this whole time it was my transmission that was the problem. Thank you for wasting my time and money.

Our truck had some major hail damage last May in Colorado. The top glass/mirror on each side was…read morebusted/cracked very bad. I brought our truck here and this shop took care of us. They were generous, confident and very easy to work with. They confirmed what they could fix within the short period of time that we had and they got it done. Workmanship was perfect. Our mirrors and top tail light were replaced without issue. Great body shop. When we move to Idaho I will most likely use these guys to fix the rest of our truck. Hats tip to Snake River Auto Body.

I was originally told I could drop my car off on a Saturday and when it was time for me to drop it…read moreoff I was quit Surprised to find they had sold to another company and the new manager was there setting things up and was very kind in allowing me to leave my car. He told me that it would be ready on Friday as I had been originally told by the estimator. It was indeed done on Friday and they did an excellent job. They even detailed the inside. I am one very satisfied customer.