Disappointing, poor ingredients and more pricey than it should be. Located in downtown in the tourist trap of Keystone. My fiance and I dined for dinner on Sat 12APR2014. It was off season, so most of the town businesses were closed, and this was one of just two or three dining options. I frequently dine out at a variety of restaurants, in many cities and states. This is casual, sit-in dining. The staff is friendly and the interior architecture and decor is interesting - reminds me of a western saloon from the movies. HOWEVER, the fun stops there. The menu is limited, and the menu is overly pricey, given the apparent town respective area cost. The entree ingredients are of VERY poor quality, as in the type served in a cafeteria or at a large bbq, where quality is traded for economy of scale. I ordered an $11 buffalo burger, which was in a star-shaped patty, just like those of frozen burgers, which came with 1 slice of tomato, 1 piece of lettuce and a few sliced pickles and a handful of fries, like the kind you dump out of a frozen bag. The sandwich was very dry, so I had to drown it in ketchup. My fiance ordered the $10 (frozen-bag) chicken tenders, accompanied by a scoop of mashed potatoes which was topped with a disgusting gravy. We also 'enjoyed' the scrappy iceberg salads topped with a few diced carrots and a side of generic dressing - YAY. Drinks are served by Red Garter Saloon, in the next room. So we had two servers, two bills and two tips - AWESOME! I'm a big craft beer drinker, and their menu was very disappointing. Coors Light, Miller Light, Bud, Stella and a light wheat bear. I ordered a pint of the wheat bear, and $5.50 later, the mild drink arrived. LAME. Free 3-hr street parking if available. It is only 1/2mile from the Holiday Inn Express where we stayed, and a bit closer to the White House Motel. Don't eat here, unless like us, you haven't eaten in 8hours and don't want to drive any further. Rapid city, just 20minutes away, has more options. read more

Be sure and tell Brandy "thank you" from Texas. Really, I'm a fan of this lovely lady, caring hostess, named Brandy who went out of her way to show me genuine kindness. She did not hesitate to HELP and Spot, the dog, benefited from her actions. Spot is back in Texas and recovering. THANK YOU BRANDY. Often, a restaurant is known by its great employees and, yes, after the crisis, we returned to the Ruby House to personally thank Ruby and to have a nice relaxing dinner. We had dinner at Ruby house about a week or two before their busy season (no prime rib); but what we did have was good. The saloon reminded me a little of Gunsmoke. I don't mind eating in a tourist place, 'cause that's what we were, tourists. read more

The meal was ok...our party enjoyed the Powder House better. They were out of baked potatoes and several desserts. Buffalo stew is good!

Excellent experience. We were seated quickly and the servers were prompt and corteous. Great ambiance and decor! Buffalo meatballs were very, very good! We had trout, steak and buffalo ribs and all were delicious, highly recommend Ruby's to anyone traveling in the Keystone and Mt Rushmore area! Afterwards we walked to all the shops as they are right next door. read more

Amazing food, beautiful decor, & wonderful staff! For our first night in Keystone, my boyfriend insisted on Ruby's because he had the "best porkchop in the world" there 14 years ago. While the porkchops are no longer on the menu (much to his dismay), I'm pretty sure I had the best burger in the world & the rest of our family left fat & happy! Thanks for the wonderful welcome to the Black Hills, Ruby House! read more

Amazing food. Great service. Order the chicken fried steak. Amazing. If I could get more stars I would.

Service, food, atmosphere, everything was perfect. We were passing through the area on our cross country road trip, we used Yelp to find this little gem and it was worth it. We had such a good time and felt right at home in their establishment. I would recommend this restaurant to anyone looking for a quick meal, a delicious dinner or some great drinks and desert. We loved this place. read more

This is a Western themed wannabe. They have a tired old cowboy comedy shootout in the bar. The food is overpriced and sub par. Staff is very friendly however and super helpful. read more

Good food, Charlie did an awesome job as our waiter. Brandi the hostess was great too. Mesa Bound

Despite the fact that Keystone is a mad house resembling a boardwalk with no beach. The food here is excellent. Prime rib was as good as you will get at a steakhouse. We sat inside. Probably the best sit down restaurant in Keystone. read more

Food was good overall and there was Interesting, historical decor to keep us entertained. Service was quick and hospitable. Coconut shrimp was delicious but the fish and chips weren't as good. Seemed a little pricey for what we got, but this is a tourist town after all. read more

Great restaurant in downtown Keystone. We enjoyed our dinner there so much that we ate there again for the second night that we were in town. The food was awesome and the service was excellent. Deb was our waitress. read more

Colton was our server and did a great job with our group of ten. Fish and chips was good!

Food was ok. The steak was very under seasoned and the salads were lame. Very crowded wait times we were told 45 minutes but it was two hours. Appetizers were ok. Fried green beans cauliflower onions and cheese . Chicken fried steak was huge but tough to eat. Did not stay for dessert and hostess is rude. read more

This restaurant is nice, exactly what you'd expect for a wild west saloon. It's a bit cheesy, but it was cute. One thing that I found to be really odd was that the bar and the kitchen are completely separate. We had one server that would come to our table and take care of our bar orders and tab, and we had another server who would take care of our kitchen orders and tab. It was a bit confusing when paying after our meal and we had to double check that our server paid off both of our tabs. All entrees came with a starter salad, which was nice but it was just lettuce from a bag with croutons. My dad had the chicken fried chicken and said that it was the best chicken fried chicken he had ever had. I had the Cajun pasta, which was good but very heavy and nothing special. I also ordered the moonshine Moscow mule, which was too sweet and not served in a copper mug as promised on the menu. All in all, the food was fine but nothing special. Wait staff was good. Pros: - Friendly service - Wild West themed - Great chicken fried chicken - Full bar (including moonshine?) - Reasonably priced Cons: - Bar & kitchen are separate, you will be paying two tabs if you order drinks! - Wild West themed - Very basic food, nothing special read more

Good food, great service, and fun decor! Recommend making a reservation if visiting for dinner.

What a fun place! Old time atmosphere with delicious indigenous fare. Lovely service from Deb...she nailed it!

Great selection of food for the whole family. Extensive kid's menu. Friendly, fast service. Food was was delicious! We liked the old-fashioned atmosphere and decor. We would definitely go back! read more

Staff nice enough.. pretty quick service.. ordered salad.. nachos.. bland iceberg .. not worth the stop.. maybe the booze is good ..

We had lunch here while touring Custer State Park. Food was excellent I ordered Indian Taco on fry bread. It was huge and lots of chile on top of the beans. Hubby had the prime rib sandwich and said it was very good.Service was immediate. Perhaps because it is the start of the season so that may slow down with larger crowds. We are in the area for the summer and would try this place again. read more

Decided to eat here after watching the little variety show in the red garter saloon. Big Dave is a funny guy. My son and I had the buffalo chopped steak and it was great. Always try to order the different types of meat when in that area because can't always get that in Texas. If you want to drink you tab will be separate from the food bill, different waitress also. We actually had the same bar waitress in the restaurant part that we had in the saloon but that was just luck. Pepsi products so if you are a Coke/diet coke person like me you will have to find an alternative. The show in the saloon was also enjoyable. $5 bucks for a short scene from an old west shootout a couple of songs. If you are looking for broadway don't go but if you just want to enjoy some family time with some comedy, gun fights and songs then enjoy. read more

A fail on pretty much all accounts. They are a mess in this place. We sat outside and were overwhelmed by a strong cleaner smell and the cigarette Smoke from the patrons next to us. First they brought out one of the two appetizers we ordered, followed shortly by my pre meal chicken noodle soup, which was quite good. Then we waited a very long time before they brought out the hot wings appetizer and my dinner of pasta at the same time, and they presented the wings to my husband as if they were his meal. He waited for his dinner, an elk burger, while I ate my dinner and he ate the wings. We waited and waited, I finished my meal and asked for a box and the check, they never brought us his burger and so we paid and left because the rest of what we ordered was not good and quite pricey. It was the only restaurant open at the time which was all they had going for them . read more

Have been coming here every Fall for 7 years, food and service is always amazing - it keeps us coming back! We love staying in the small town of Keystone and this restaurant is exactly what you would expect. The price if the food is almost a steal and the ambiance keeps you busy if you do end up waiting for service. We can't say enough good things about Ruby House! read more

If you don't want to fight with flies for your food at your table then this is not your place to go. I am shocked that the people around us were ok with flies landing on their drink cups and tables and we had to swat the flies away from our food then were so disgusted we told them we didn't want the food anymore and we wouldn't be back. We didn't even take our food home because if we had that many flies at our table imagine what's going on in the kitchen. I am going to say this and this will sound unbelievable but after we ordered before our food came my husband actually took his hat off and killed a fly that landed on my shirt and we thought maybe we had killed the one lonely fly and it would turn out to be a good family meal. Well that was the furthest from reality and was as far as it could be from what would be to follow. $156.00 later and that was for four kids and two adults, we are on our way home disgusted and not even wanting to lick our own lips waiting to take a shower. I don't know how in the world anyone gives this place the stars it has to get us to have gone in there because we checked the ratings first. Seriously, save yourself and your money the disgusting, ruined supper. If we could have given it a zero, we would have. Disgusting is just the only word we could come up with to save another family this terrible experience. read more

The best thing about this place was the prickly pear margarita. The sweet potato fries were not impressive, the fish was not fresh and the hostess and waitstaff have a lot to learn about good service. There are better places to eat in Keystone. If you're dying for a show, eat first. read more

Yes this place is "touristy". It may be a bit expensive for what you get (see touristy), but given where it is located, it is a fun place to go and finish up a day of sight-seeing. Food was not amazing but it was good -- about on par with a typical Longhorns or Outback, but with some regional variances. The decor is fun, and our family had a good time. read more

Touristy and little pricey but decent for full day of Crazy Horse and Mt Rushmore. Clean.

The best meal we had in our several day stay in Keystone. Don't go anywhere else in town unless you want pizza.

Good solid food. My favorite was the beautiful decor inside. My bourbon ribeye was tasty too. Food and drink prices are very reasonable.

Overall, not overly impressive, but the food was okay. The house salad was lettuce and croutons. Each member of the family had the steak, mine was tough to cut but had good flavor. My baked potato was good and tasted like it was from the oven. Clean bathrooms. Friendly wait staff. No homemade desserts. It was interesting that the bar and restaurant was separate of one another but wait staff from each section works well together. They do I.D. which is good, just a heads up to take your I.D. with you! read more

I would not suggest to eat at this place. The inside was cool but that was about it. We came here for dinner and right when we sat down we were asked what drinks we wanted. I asked for a sweeter red wine and the lady suggested a Shiraz and my boyfriend got a beer. Our drinks came out and and the check came right along with it. So you will have two different servers which is not the greatest especially if your paying with a card. So you will have your drink server and your actual waitress. This wine was not sweet at all it was dryer then a fart! The bar waitress got our money wrong twice! Our food server was very nice and helpful. We had the Buffalo meatballs to start which were very good but then for our regular meals I had the chicken Parmesan which was disgusting. The chicken was extra greasy and so dry I had to ask for a red sauce on the side so I could dip it in. My boyfriends fries were cold and had absolutely no flavor. This place was definitely one I would never go back to. read more

Exceptional!! Great food, juicy steaks, tender ribs...all around best dinner we've had in 2 days in Keystone. Going back tomorrow night for salmon and walleye. Service was great...they paid attention and were friendly. Dinner for 5 all in w a 22% tip came to $120. read more

We stayed nearby during Sturgis Bike Week, and ate out every meal. We patronized this restaurant a few times and each time had a fabulous meal. the wait staff was very attentive, and was always willing to make suggestions on meals. We were able to make reservations, which was helpful due to the influx in travelers for that week. The prices were VERY reasonable. We highly recommend! read more

Stopped in for dinner Saturday July 9. The Bourbon steak was cooked to perfection! Great service as well. I was there early enough not to worry about a large crowd. But, they were busy when I left. read more

This was the worst food in Keystone! The country fried steak was awful as was the steak. Nobody in my group finished their meal. The service was terrible so when we picked up our check we were a little upset at the crazy price. Lesson is this.... I am certain Keystone has not got a single decent restaurant in it! read more

Good variety. But the food overall was a little bland. We went there for the kids menu because it had more than just the usual burgers and chicken strips. Husband had the walleye - which was not great. I had the huckleberry chicken salad which was ok. Kids had spaghetti and corn dogs -which they enjoyed. read more

Came in after hot train ride and was seated quickly. Our waiter was quick and very pleasant - shared information on the history of the building. We had prime rib sandwich and a huge club sandwich for lunch. - drinks were kelp full and reasonable priced - bathroom was busy but very clean considering - would go again for sure! Also loved the decor!! read more

We stopped here on a recent trip. I loved the decor, and that is what drew me to choose the restaurant. I ordered the parmesan crusted chicken, which was very good! I also got onion petals, and I loved them. They would have been better if they had come with a different sauce, such as a French onion dip, and not ranch (a cop-out sauce which I am allergic to). The price for my meal was on the high side (about $20, versus the $12-$15 I would pay at a local restaurant at home), but not unexpected in such a tourist area. My husband had the buffalo ribeye and baked potato. The steak was perfectly cooked at medium, tender and juicy, something alot of restaurants can't seem to get even with beef. The baked potato was served like an afterthought, with no butter or sour cream other than the whipped butter that came with the bread. The price of his meal was reasonable for the portion size, had it not been for the dull potato. I had to ding one star for the price and the potato, otherwise it would have been a five-star meal. read more