Intelletrace is not for everybody. However, if you have a company where your business model depends…read moreon connectivity or better yet unique connectivity - then Intelletrace will soon be the smartest thing you've ever done. Intelletrace is a telecom/network engineering company, by the way. They work on telecom systems, which is much of their bread and butter, but my experience with them is on the networking side. Don't take this to mean that networking is a sideline for them. My company is a data center. Our network connections are complicated, requiring redundancy and what is called BGP (Border Gateway Protocol) management. Intelletrace designed the network configuration, acquired the equipment, worked with the internet providers to bring up the circuits, and they now manage the day-to-day status of the network. For us, they are a critical part of our business infrastructure and we could not feel more confident. When working with Intelletrace, try to be humble. You may think you know a lot about networking, but even if you do, letting them have their heads to do the design and deployment will serve you best. You can use your expertise to vet their plans at which point you will see why I recommended letting them have control. They work on enterprise systems every day and they have seen what works and what does not. This is priceless experience that is hard to come by. Of course, if you are looking for a network engineer on Yelp, then my thinking is that you probably need them more than you realize (-:

From the owner: Intelletrace is a complete data network and telecommunications company. Intelletrace provides WAN…read moreand LAN network design, deployment and management. Accountability, Experience, and Flexibility are the keys to our Customer Service. A single bill can include all of your network managment and suport of hardware and connectivity. Intelletrace provides services world wide. Our specality is Wide Area Netowrking, High Availability and Carier Diversity.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

Hi walked into T-Mobile had a few questions on my bill and Q was There to help me!…read moreHe was very informative he had all the answers and was very pleasant! The store was neat and clean very organized.....And it looks like they have all the newest latest phones!

Just a warning. T- Mobile does not care about their customers. They will charge you for items and…read moreservices that you never received. if you sign up with them after reading this review....PLEASE do not say you were not warned. This country needs an honest phone company! Not T- Mobile

Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

Strong recommend for Atlas V&D! I had the pleasure of working with Youssef on a business related…read moreinstall that ultimately led to the successful implementation of a new VOIP phone system, along with a security system. The quality of work was top notch, including the kind of cable management that your average IT professional could only dream of!!! Spaghetti belongs on the dinner table, not in your network! Fair pricing, friendly service, quality work--what more could you ask for?!

Youssef was absolutely incredible! He was punctual and kind, very thorough and patient enough to…read morewalk me through the his whole process for the work he was about to perform. He is very well informed on his profession and got the job time in a timely manner. He was personable and would definitely recommend him to anyone and everyone that needs this sort of work done. Great Work Atlas Voice and Data

Jeremy called and ask me if I would like to lower my phone bill out of curioussity I said yes to…read morehim he promised to reduce my bill in half and he actually did it not only that with reduced bill he added a lot of other functions to my services like e faxing etc. if you are willing to cut your office phone bill significantly this is the company to go and very good friendly staff you take care of your business very smoothly without interrupting the service

Our office has a couple dozen VOIP phones with service provided by Telnexus and it's been great…read more Their support is responsive and I've found the zswitch virtual PBX expressive enough to configure our call routing needs with minimal effort. When we add extensions I just shoot an email to sales@telnexus.com and a couple days later a pre-configured VOIP phone arrives ready to go. Perfect.

I spoke with Brian today when my old multi-line system went on the fritz. Even though it was a…read moresystem and small size he did not service he took the time to try and troubleshoot with me. This customer service and willingness to help is rare and a valuable commodity. If you are in need of a new phone system, you would do well to work with someone like this who has broad knowledge and sterling customer service skill.

From the owner: VOIP Telephone Solutions for 25-250 User Professional Offices…read more Our mission is to overcome every limitation of your old phone system. We encourage you to use your imagination! Digium Switchvox Certified Specialists 3Com/HP NBX Certified Specialists