Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

When you think about a garage or a mechanic it's often to say I need them to fix something. James…read moreand the team at NSMW certainty can fix anything, but the real difference is they are problem solvers!!! That's their "IT" factor and why I recommend them if you have a BMW, Mini, or something else in their portfolio... I went for several BMW issues on a 8 yr old car and they not only fixed my car fast, professionally and fair prices, but they solved real problems. Problems others could not fix or couldn't articulate why I should have fixed. Their service model of using text technology for scheduling/communication to after repair follow up is why they get 5 stars. I am just thankful someone told me about them and recommend if you are looking at important repairs or funky problems others couldn't solve for your vehicle!

We had a large oil leak repair on our 2021 Merc E63 AMG done by NSMW, great people to deal with…read more The job was done underestimate and on time. I can't say enough good things about the staff there.

great service , really helpful on other items , looked over car and told me what they…read more found . i will be back

Wow! What can I say? These are the worst conmen you could ever do business with if you own a…read morePorsche. And one should be able to read these 2 men at that shop and understand the process if you are half-street smattered. One day, this guy is the owner, and the next month the other guy is, depending on who you have contracted your botched repair with. The game is too long to explain. Save yourself the disappointing and expensive experience. They are con men. These 2 guys at that garage appear to be in financial trouble and are in to screw every Porsche owner. They, or at least the first owner, have been around for a long time, so many older Porsche owners tend to have gone to that shop for services. They ARE NO AS LONGER KNOWLEDGEABLE AS other alternatives. Save your time and your well-being, do not waste your time and your well earned money with these folks! The absolute worst!

I'm updating my review to reflect the full experience with Pete's Garage…read more My car was towed in for a stuck gear shift. After nearly a week before it was inspected, my mom--who was in contact with Scott throughout--was told the shifter cable was BROKEN and quoted $600 for the repair, plus about $200 for the new part, taxes, an oil change, and other related expenses, bringing the total estimate to around $800. At no point was debris mentioned. We got a second opinion at a garage on High Street in Danvers. They inspected the car the next day and said they performed a thorough assessment. They found nothing wrong with the shifter cable. Instead, they found a large walnut lodged against the cable, along with other debris, preventing it from shifting. After cleaning it out and completing the oil change, the car worked perfectly. Total cost: $50. AFTER this review was posted, Eric contacted us and said the shifter cable had come out of position and might eventually break--information that was NOT shared during the original diagnosis or almost week of communication my mom had with Scott. Being quoted close to $800 for a repair that ultimately wasn't necessary, and only receiving a fuller explanation AFTER speaking out publicly, raises serious concerns for us about the thoroughness and reliability of the initial assessment

Eric is very friendly and seems to be quite knowledgeable. The two people who answer the phone,…read moreScott and a lady whose name I didn't quite catch, are atrociously unfriendly and condescending.

Buyer beware! The 2009 Toyota Tacoma he has posted is a NAM title vehicle (means the odometer is…read morenot correct, most likely was rolled back) also he is not the person listed on the title. Both things are illegal to do without disclosing or having the person listed on the title there to sign it over. If he is doing this as a dealer he should be shut down as this is all highly illegal. He was gonna have me drive 3 hours to check it out without mentioning that. Thankfully I paid the 30 to pull the carfax report. Below is the conversation we had on marketplace where he first said it had a clean title, then only after I paid to have the carfax report pulled he admitted it was a NAM title and that he nor his business was listed on the title meaning he can't legally sell it. Shady business and shady guy

I was selling a car on Craigslist. Jim Kwiatek told me on the phone he was definitely going to come…read moreand buy it, just needed it for the engine ("Hard to find those"), extremely pushy, told me to tell other buyers it was sold, would definitely be there the next day. As I had already had a few annoying experiences with people not showing up when they said they would, I said OK. Surprise! He didn't show up but gave a decent excuse and said he could be there in a few days. I said OK again, and we set a time. Surprise! He pushed the time back. We set a new time, and when it came around, it wasn't him but an employee who showed up. The employee tried to pay less than we had agreed (a measly $500). Everything about this salvage auto had been clearly described and photographed in the ad; they just didn't feel like paying the agreed price, and so there was no sale, just a lot of wasted time and opportunities. His employee then made up a story for him about how the engine was bad -- completely untrue. Bottom line, I found him not to be a man of his word.

Great service Friendly, efficient staff…read more Highly recommend Support local business Nice location

I cane here to get a vehicle inspection on the last day of the month like a responsible adult. I…read moreknew it was risky trying to get an inspection done during my one-hour lunch break even though this place is less than 10 minutes from my work, but I did it anyway. Much to my surprise, Bouchard's completed my inspection with plenty of time to spare, even though there was another car in front of me. The employees were very friendly. I would definitely come back.

I'm very satisfied I had my brakes done and a repair of a broken component done same day service…read morereasonable price good people they saved me about 150 I have found a new reliable mechanic

Im writing this review for a friend, Phyllis Endicott, who strongly recommends Danvers auto center…read moreto her friends! Phyllis recently had an issue with her car window not closing. Tim, the owner of the company, spent over a half hour on her vehicle & found that it was a minor fix. Tim was so accommodating & gracious in that he didn't charge her for his time. if you're in need of auto repairs or maintenance, make Danvers auto center your first call for outstanding customer service and mechanical work. Thank you Tim on behalf of Phyllis!

great job as always found these guys a few years ago they lined up and balanced large tires on my…read morelifted truck couldn't be happier brought them my 64 falcon to line up and just like before goes down the road straight if you need work down use them

Outstanding service and professionalism every time we use Scott and his staff. This is a family…read moreaffair with my daughter, her husband and the grandkids. Most recently my brother has used New Meadows and is very pleased. Fair, competitive but mostly totally trustworthy.

Unanticipated exhaust system problem... go to my trusted auto shop. They can't help right away, but…read morethe fumes are kill'n me! I asked for a recommendation and was sent to Bay State Muffler. Courteous, competent, and quick...Terrific service! Bay State Muffler diagnosed the problem, explained it to me, and then fixed it. I was in and out in an hour. Thanks!

The best, period. Don't waste your hard-earned dollars on some national chain with a massive…read moremark-up. The guys who do the work get the money. I was the first appointment, they took me right on time. They put my car on the lift, figured out what was wrong, brought me out to the shop floor and showed me what the problem was, fixed it, and I was on my way. There's a waiting room where you can watch them fix your vehicle. Bay State was recommended to me from where I purchased my car a few years ago. These guys know who the real mechanics are; they're not going to put their reputation on the line recommending some Bozo.

Kneil S. Review below sums up my experience with them to a T. I have been going there for around…read more20 years personally, my family probably 30 years. They provide the best service (customer service included) of basically any business of any kind I use. They are a family business. HONEST. They do great work. I also like doing business with pleasant polite folks. I appreciate them. They are not glitzy, but look way past that. Do you really ever trust car salespeople or mechanics? I promise you can trust these people. 6 STARS

I haven't had any repair work done here but I bring my vehicles here for inspection stickers…read more There is never a wait and they will stop what they are doing to take care of you. There is a tiny sitting area inside with a bunch of photos, articles etc. that look like they have been there for probably 40 years (I'm guessing 40 :) based on Kniel S's post he's been going there for 39 years! There are photos of the place from the early days. It all looks the same. I could go to other garages but I enjoy the ride to this place, the service and the nostalgia. Update 2017: Bought my mom a used vehicle as a gift last Winter. I brought it to Burnett's for a sticker and they discovered a brake light issue that would cause a sticker rejection. They went out of their way to call around and get the part needed. 2 weeks later my mom's car got side swiped (hit and run) in a parking lot. The damage was very minor but I still wanted to have it fixed for her. These guys did the work for FREE and turned it around in a day!