What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.

NSMW is, without a doubt, the best European auto repair business on the north shore. I have been…read moretaking my BMWs to James and his people for over 10 yrs. Their work is impeccable and their prices are fair (sometimes 20 - 25% lower than the dealers. Work is priced by what it will take to complete not by what "the book" says to charge! Good people, excellent work, fair prices, and timely service. Oh, and they can usually provide loaners at no charge. What more can you ask?? Give them a try. You WILL go back!

Went in for an oil change on my amg Mercedes c43. Fast and courteous service and reasonable price…read morelower than the dealerships. Good guys, highly recommend.

great service , really helpful on other items , looked over car and told me what they…read more found . i will be back

Wow! What can I say? These are the worst conmen you could ever do business with if you own a…read morePorsche. And one should be able to read these 2 men at that shop and understand the process if you are half-street smattered. One day, this guy is the owner, and the next month the other guy is, depending on who you have contracted your botched repair with. The game is too long to explain. Save yourself the disappointing and expensive experience. They are con men. These 2 guys at that garage appear to be in financial trouble and are in to screw every Porsche owner. They, or at least the first owner, have been around for a long time, so many older Porsche owners tend to have gone to that shop for services. They ARE NO AS LONGER KNOWLEDGEABLE AS other alternatives. Save your time and your well-being, do not waste your time and your well earned money with these folks! The absolute worst!

My wife and I have been going to Pete's Garage for years, and now they've got us as customers for…read morelife. After buying a Hyundai Tuscon from Kelly Honda on the Lynnway less than 3 weeks ago, Eric told us that they found an oil leak and epoxy all over the transmission cover holding it in place. Kelly Honda, of course, had "no idea how this happened." Eric and the crew are honest and knowledgeable. They aren't out to screw people, they are here to provide a valuable service to Danvers and the surrounding communities. A++++ work!

Pete's Garage came highly recommended by people on some local Facebook groups, but it's hard to…read moreunderstand why. I brought my car in to fix a few issues, but all they did was give me a fairly expensive oil change. Over the next three weeks, they continued to string me along by saying that they were developing an estimate for the repairs. The estimate started at $3800, which I agreed to, but then a different person I spoke with said that they had "forgotten" to add a repair to the estimate, and that the real estimate was almost $8000. While it seemed outrageous that the price would essentially double over one thing they "forgot", I was desperate and they came highly reviewed, so I agreed and asked when I could bring my car in. Without any hesitation and without consulting anyone, the person I spoke with said that the almost $8000 estimate wasn't the ACTUAL estimate, and that they wanted to "look at the numbers again". To be honest, it felt like they were just jacking the price up to see how much I'd pay. I was nothing but pleasant and respectful over the phone, and they had given me my car back after the oil change, so this was not a situation where they were finding new things wrong -- they didn't have my car. This place does not seem honest or reliable at all. They didn't even attempt to fix the problems with my car when I brought it in. They gave multiple escalating quotes and didn't stick to any of them. They didn't call when they said they would, or at all.

Great service Friendly, efficient staff…read more Highly recommend Support local business Nice location

I cane here to get a vehicle inspection on the last day of the month like a responsible adult. I…read moreknew it was risky trying to get an inspection done during my one-hour lunch break even though this place is less than 10 minutes from my work, but I did it anyway. Much to my surprise, Bouchard's completed my inspection with plenty of time to spare, even though there was another car in front of me. The employees were very friendly. I would definitely come back.

Tim is the only mechanic I will ever go to again. He is the most trustworthy and honest person in…read morethis business. He went above and beyond to make sure my emissions issue was not only covered by the Honda dealership, but also that they honored it after multiple rejections from the service department. He even took time out of his day to bring my car to get inspected after.

I'm very satisfied I had my brakes done and a repair of a broken component done same day service…read morereasonable price good people they saved me about 150 I have found a new reliable mechanic

New Meadows saved our vacation, end of day on a Friday! I'm floored by the stellar experience…read more I was driving 3 hours north when a serious problem occurred, too far to limp or tow home. New Meadows saved the weekend with a speedy alternator repair turnaround. They found a way to obtain the part and install it in only a few hours on a summer Friday. We were so stressed out, but everyone from front desk to technicians were kind and accommodating. If this shop were closer to home it would absolutely be my regular go-to.

We have being bringing our cars to Scott since he opened or close to it, I have complete trust in…read morethe work his company has done with all the cars my family has owned over the years

Absolute best for a very good price. Had them install an aftermarket AWE exhaust. Couldn't have…read morebeen more happy with the experience. Location is near a sandwich shop so by the time I had breakfast I did not have to wait long to have my car completed. Waiting room is nice with window if you're the type that wants to see your car being worked on. This is my second exhaust install from this shop.

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

Kneil S. Review below sums up my experience with them to a T. I have been going there for around…read more20 years personally, my family probably 30 years. They provide the best service (customer service included) of basically any business of any kind I use. They are a family business. HONEST. They do great work. I also like doing business with pleasant polite folks. I appreciate them. They are not glitzy, but look way past that. Do you really ever trust car salespeople or mechanics? I promise you can trust these people. 6 STARS

I haven't had any repair work done here but I bring my vehicles here for inspection stickers…read more There is never a wait and they will stop what they are doing to take care of you. There is a tiny sitting area inside with a bunch of photos, articles etc. that look like they have been there for probably 40 years (I'm guessing 40 :) based on Kniel S's post he's been going there for 39 years! There are photos of the place from the early days. It all looks the same. I could go to other garages but I enjoy the ride to this place, the service and the nostalgia. Update 2017: Bought my mom a used vehicle as a gift last Winter. I brought it to Burnett's for a sticker and they discovered a brake light issue that would cause a sticker rejection. They went out of their way to call around and get the part needed. 2 weeks later my mom's car got side swiped (hit and run) in a parking lot. The damage was very minor but I still wanted to have it fixed for her. These guys did the work for FREE and turned it around in a day!

Very good service and welcoming! I needed new keys and they ordered them yesterday and called today!read more

Warning: Dishonesty and Deception - Avoid this Dealer! In…read more2022, this dealership charged me over $230 to clean clogged sunroof drains on my Macan S after water leaked into the cabin -- claiming it was "routine maintenance," even though the vehicle was under CPO warranty. A late 2024/2025 class action settlement has since confirmed this is a known defect, not a maintenance issue. The settlement extends warranty coverage and mandates one (1) free sunroof drain cleaning per year for ten (10) years from the date the vehicle was first placed in service -- clearly acknowledging Porsche's responsibility. When I followed up recently, Service Manager John Eric was dismissive and either unaware -- or indifferent -- to the court-ordered terms. Even worse, I emailed General Manager John Andrade and received no response. When you're guilty of deceiving customers, I suppose silence is easier than accountability. Owners beware: this dealership is intentionally misleading customers and charging for services Porsche has agreed must be provided for free. Know your rights. Avoid this dealer -- and their sister dealership in Burlington, MA. Find a dealer you can trust!