Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

Great service Friendly, efficient staff…read more Highly recommend Support local business Nice location

I cane here to get a vehicle inspection on the last day of the month like a responsible adult. I…read moreknew it was risky trying to get an inspection done during my one-hour lunch break even though this place is less than 10 minutes from my work, but I did it anyway. Much to my surprise, Bouchard's completed my inspection with plenty of time to spare, even though there was another car in front of me. The employees were very friendly. I would definitely come back.

When you think about a garage or a mechanic it's often to say I need them to fix something. James…read moreand the team at NSMW certainty can fix anything, but the real difference is they are problem solvers!!! That's their "IT" factor and why I recommend them if you have a BMW, Mini, or something else in their portfolio... I went for several BMW issues on a 8 yr old car and they not only fixed my car fast, professionally and fair prices, but they solved real problems. Problems others could not fix or couldn't articulate why I should have fixed. Their service model of using text technology for scheduling/communication to after repair follow up is why they get 5 stars. I am just thankful someone told me about them and recommend if you are looking at important repairs or funky problems others couldn't solve for your vehicle!

We had a large oil leak repair on our 2021 Merc E63 AMG done by NSMW, great people to deal with…read more The job was done underestimate and on time. I can't say enough good things about the staff there.

Unanticipated exhaust system problem... go to my trusted auto shop. They can't help right away, but…read morethe fumes are kill'n me! I asked for a recommendation and was sent to Bay State Muffler. Courteous, competent, and quick...Terrific service! Bay State Muffler diagnosed the problem, explained it to me, and then fixed it. I was in and out in an hour. Thanks!

The best, period. Don't waste your hard-earned dollars on some national chain with a massive…read moremark-up. The guys who do the work get the money. I was the first appointment, they took me right on time. They put my car on the lift, figured out what was wrong, brought me out to the shop floor and showed me what the problem was, fixed it, and I was on my way. There's a waiting room where you can watch them fix your vehicle. Bay State was recommended to me from where I purchased my car a few years ago. These guys know who the real mechanics are; they're not going to put their reputation on the line recommending some Bozo.

What a hidden gem. This is a great small business that is run the right way. I had a serious issue…read morewith my Mazda CX-9 where the water pump went and for that engine it means you have to remove the engine to replace it. It's a big job. I got quotes all above 3500 for the job. AG came in below that and I had heard good things about them. So even though they are a drive for me I went with them. They did a terrific job and had it turned around quick. It was also $1000 less then most other quotes and the car runs great again. He even replaced some gaskets since they had the engine out so that I have fresh ones to avoid future problems. The owner Angelo is a really great guy and seems to run a great business. Mechanics sometimes get a bad rap because some of them will take advantage of you. So it's great to find a honest and highly competent repair shop that charges reasonable prices. I will definitely be going back and recommending this place to others.

**For German car engine related issues, please stay away **…read moreIf your engine dies, but you love your car and are thinking about switching your car engine to one A.G auto service offers, do yourself a favor and stay AWAY from this option. AG auto service will quote price points based on "the mileage" of the "new" engine that is being installed; in reality, Angelo does not stand behind what he quotes, if need be. I spent well over 10K on my engine replacement only for the engine sign to come on soon after the installation. For Angelo to say "it's fine", for the "newer" engine to die within the year, and for Angelo to hold no accountability then. Do yourself a favor and buy the new car you need for years to enjoy and no hassle or headache with such shops. Truly disappointed!

It is rare that you find a mechanic who is here to help the genuine public and not just be in it…read morefor profit. Phil and his team at Middleton Transmission are here to help you for ALL of your car needs. This team is a swiss army knife who can do just about everything your car needs in order to run properly. They were fun, appeciative and professional and you felt a part of their family from the second you meet them. 10 out of 5 Stars for this allstar team.

I chose not to use this establishment due the insensitive phone conversation I had with the very…read morenon-professional person that answered the telephone. upon requesting an estimate for the work I needed done, the man did not seem to know what I was talking about, asked me many questions then threw a whole bunch of "Well, I have to do this and that. It could be, this or that", when I requested one specific thing. SOUNDS LIKE BAIT AND SWITCH to me. Based upon the phone unprofessional conversation I had with the person answering the phone, I would never recommend anyone enter this establishment. thank you for reading this review.

I'm updating my review to reflect the full experience with Pete's Garage…read more My car was towed in for a stuck gear shift. After nearly a week before it was inspected, my mom--who was in contact with Scott throughout--was told the shifter cable was BROKEN and quoted $600 for the repair, plus about $200 for the new part, taxes, an oil change, and other related expenses, bringing the total estimate to around $800. At no point was debris mentioned. We got a second opinion at a garage on High Street in Danvers. They inspected the car the next day and said they performed a thorough assessment. They found nothing wrong with the shifter cable. Instead, they found a large walnut lodged against the cable, along with other debris, preventing it from shifting. After cleaning it out and completing the oil change, the car worked perfectly. Total cost: $50. AFTER this review was posted, Eric contacted us and said the shifter cable had come out of position and might eventually break--information that was NOT shared during the original diagnosis or almost week of communication my mom had with Scott. Being quoted close to $800 for a repair that ultimately wasn't necessary, and only receiving a fuller explanation AFTER speaking out publicly, raises serious concerns for us about the thoroughness and reliability of the initial assessment

Eric is very friendly and seems to be quite knowledgeable. The two people who answer the phone,…read moreScott and a lady whose name I didn't quite catch, are atrociously unfriendly and condescending.

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

If I could give them an amazing I would! I brought my Land Rover in because the check engine light…read morekept going on; I ran a diagnostic and it was something with the fuel rail/line. Sounded pricey. I ran it over to BAW along with a set of spark plugs I got direct from LR (I thought I could change them til I couldn't figure out how to d/c electrical). He replaced plugs, told me my brakes were corroded w photo. Also, what was causing engine light. Surprise! The fuel line, which on a Rover is the whole flippin' system. We did brakes first, then the fuel system. I'm SO HAPPY! She's better than she's been in ages! I can be pretty tough to please and I'm giving Jon and his place two thumbs up. Plus, it's super important to support locally owned shops. Yasmin in the office is great too. Stop by!