What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

$200 to put your car on their lift and go for a test drive and no diagnosis, didnt even scan it…read more They were not completely transparent about this charge even after spending 35 minutes on the phone about all the requested diagnostics, including a stalling issue connected to the gas tank requiring a simple scan on a 1998 Camry. The tires were not the cause of the vibration at 70 mph only and when turning right and there is no clunking. The car is at a Toyota dealer now and the vibration has been solved without changing tires and the fuel and brake lines are normal. The front tires are reported to be at 6/32 and still good, but this shop doesnt even know how to measure tread depth. I walked into the shop after their closing time at 430 and Anthony was on the phone with no one working on my car which should have been ready for pick up. Nothing but frauds here. Never been so disappointed by a new shop, never again. Had to read the tire pressure label for them after finding out they didnt even put the right amount of air in the tires. Shameful.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

Absolute best for a very good price. Had them install an aftermarket AWE exhaust. Couldn't have…read morebeen more happy with the experience. Location is near a sandwich shop so by the time I had breakfast I did not have to wait long to have my car completed. Waiting room is nice with window if you're the type that wants to see your car being worked on. This is my second exhaust install from this shop.

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

Located on a side street, but have main street expertise! Reasonably priced repairs and receive…read morequality work. Eds will be my go to garage from this point on.

For over a year, we've trusted Ed's Services with our car. On each visit, we've been impressed by…read moreEd's honesty, thoroughness, and fair prices. Recently, we had work done that was completed promptly. When we picked up the car, he showed us how bad a part was and explained why he had to replace the whole thing. His educational approach is truly valuable. We highly recommend this shop.

Dear Management and Team,I am writing this letter to formally express my appreciation for the…read moreexceptional service your team provided for my vehicle. I recently brought my car in to have the lower control arms replaced, and I could not be happier with the entire experience.From start to finish, your team demonstrated complete honesty and transparency. I deeply appreciated that the technicians took the time to show me exactly what needed to be replaced before doing the work. Finding a shop that is this trustworthy is rare, and it gave me complete peace of mind.On top of the honest communication, the pricing was excellent and highly competitive. The quality of the workmanship and the outstanding customer service truly exceeded my expectations.You have earned a loyal customer, and I will absolutely be returning to your shop for all of my future vehicle maintenance and repairs. Thank you all for your hard work and dedication to great service.

Ask for a estimate to put air conditioner in my 69 GTO normally it's around between 25 and 3500 at…read morethe most. They want a 13,000 f****** stupid ​​​​​​​​

These guys are the best. I stopped in last week because an underbody splash shield had come loose…read moreon my 2025 Hyundai. It should be covered under warranty, but the Hyundai dealership couldn't get me in for almost two months. They put my car on the lift, took a look, and were able to secure the loose panel in just a few minutes. To my surprise, they didn't even charge me. It wasn't about the amount of work. It was the fact that they took the time to help someone who wasn't even an existing customer and didn't try to sell me anything I didn't need. That kind of honesty and customer service is hard to find these days. I'll definitely be bringing my car back the next time I need an oil change or any other service. Highly recommend!

Ryan and his team are amazing! if you're looking for a good, honest and capable mechanic, look no…read morefurther. Ryan was awesome to work with, he clearly communicated the work that needed to be done and kept me updated as to its progress. I am very happy with the price, the work and the quick turnaround. Ryan made sure all of my questions were answered. I felt comfortable leaving my vehicle in his hands and confident that I would get it back running great. thank you for your hard work. I appreciate you!

I had a flat tire in my trunk that needed to be repaired. I brought it in on Saturday morning. They…read moretook care of it immediately and the Technician replaced my spare and jack and tire iron and put everything back together in my trunk! I then asked if I could also get an inspection sticker. That also was taken care of immediately. I am a repeat customer and the service is always this fast, professional and friendly! The work is high quality at a very fair price! They are the best! Thanks you all!

Moe was super cool & friendly! This little spot has everything you need in 1 stop. You can get…read moregas,a drink,& snack all in one. I also noticed it has a repair service area/garage where you can also get oil changes. The gas was really cheap which was a plus!

As a new customer I was grateful to be scheduled immediately. I was able to early bird my car and…read moreleave the key in their strongbox. Within hours I was notified by the tech Steve who diagnosed my problem and gave me options and prices. We agreed on the job and by noon the manager Mark called me and said I was all set. When I arrived I noticed how busy they were , no surprise... that's what happens when you do a good job... They come back (in the good way:)) and so will I . If you're out there looking for a good place with good mechanics and good value, contact Rte 1 Auto Service !

Sergio is one of those rare second generation legacies who cares as deeply about his business as…read morehis father did. He went above and beyond to make sure my car was fixed to factory standards, replacing the entire right side of the car (I had deep scratches from a parking garage), including three layers of specialty paint and polish and coordinating the installation of a roof rack and a bike rack form a third party vendor. This is your guy, I can't recommend him highly enough.

Our company van was misdiagnosed at Gorilla. The gas filler neck did not have a vacuum leak. We…read morejust wasted time and money there.

Reliable and professional service for my car. They handled repairs efficiently, though…read morecommunication could be clearer at times. Fair pricing and a solid choice for auto needs.

Super positive experience recently getting my tires rotated and an alignment. Easy to book an…read moreonline appointment. Staff was helpful and clearly explained what would happen, time-frame and cost. They also offer an overall review and maintenance for $100 on top of whatever service. There's also a beautiful waiting area behind the shop with a view of the pond. Plus, an ice cream shop across the parking lot. I'm always happy to support a woman-owned business, especially in a male-dominated industry. Highly recommend!

Not the fanciest setting, but top-rated quality of job (got an undercoating for winter), clear…read morecommunication, everything got as contactless as possible. Car was ready on time. Costs v reasonable.