I had my nails butchured by another local doing acrylics and drove past lexi nails on the way home…read moreand on an impulse stopped in to ask for help fixing them. The staff was amazing and so very helpful, this was over 2 years ago and I have never gone anywhere else. The volcanic pedicure is absolutely the best thing I have ever experienced and I keep brining friends and family in just to experience it too!

This review was originally left in Nov of 2024. It needed to be edited, which is the reason for the…read moreresubmission. The male half of the ownership was always very kind and respectful to both myself and my small dog. However the same cannot be said for his wife, Jenny. I've visited this shop about 5-6 times, but will not be coming back or recommending this place to anyone based on my past 2 experiences here. I have always conducted myself in a calm, polite, and respectful manner with the owners and everyone else in the shop. I missed an appt in the summer of 2024 due to illness, and called the shop that same day to apologize and explain the situation. The gal I spoke with was very kind and understanding. She told me not to worry about it and to focus on getting better. At the rescheduled appt, Jenny claimed I arrived 15 minutes late. According to the time displayed on my phone, I was 7 minutes late. When I showed Jenny and her husband the current time on my phone, they had a bizarre response: they repeatedly offered to show security camera footage with timestamps. I told them I trusted the time displayed on my phone and that viewing security camera footage was unnecessary. They said that due to arriving late, my scheduled appt time was given to a walk-in, and I would have to wait 2.5 hours for another appt. From this point forward, Jenny's demeanor was cold and hostile. Her husband remained kind and friendly to me whenever I visited the shop. Upon arrival to an appt on 11/25/2024, the shop was not busy. There were 3-4 clients being serviced at the time. Jenny was the only owner present. She made eye contact, smiled, and was talkative and friendly with the other customers. I was not acknowledged upon entry. There was no eye contact, no smile, and no greeting. During my pedicure, my pants became completely saturated with water. I politely mentioned this to Jenny. She continued to not make eye contact, and said coldly: "It's because you asked for the water to be warmed up". I then asked in a polite, respectful, and non-sarcastic tone: "From now on, if I request the water to be warmed up, should I expect my clothing to become saturated?" Jenny again replied coldly, "You must not have pulled your pants up all the way". This is not how a kind, courteous, professional business owner would respond. They would at least offer to bring the customer a towel. Jenny smiled, made eye contact, and thanked other customers for their business as they were leaving. She remained silent, cold, and expressionless as I paid and left the shop. I had errands to run afterwards, and had to do so in wet clothes, in the winter. Changing clothes wasn't an option, due to my residence being far from the shop. Please exercise caution if you choose to patronize this business.

I have officially found my forever nail tech. Emma is one of the sweetest ladies I've ever met and…read moreher skills.... I can't say enough... The artwork I ask her to do is sometimes somewhat complicated and she is always up for the challange. I can be a bit extra and I truly appreciate the time she takes and the patients she has with me. Not only does Emma treat me well but all the nail artists and staff at Fendii take their time to make me feel welcome. It's nice to see everyone laughing and having fun. I will be a forever Fendii client.

The water in the foot tub was cold despite asking if it could be warmed up. The mimosa was warm and…read moreundrinkable, and the nail tech is watching tv over my head. Not sure why, she speaks very little English so I can't really give direction, which is probably why she would not get me a fresh drink when asked or turn the water to the warm position. She almost cut me with the clippers twice because she wasn't watching what she was doing. The polish on my hands is chunky and crappy. She wouldn't let me wait until my nails fully dried - not sure why, it doesn't impact her. This is sucking so badly. I've been coming here for a long time, but I won't be back. 0 stars if I could.

My boyfriend surprised me with a mani pedi with Michelle for Valentine's day ‌:)‌ I've never had a…read morepedicure and I've only ever had nails professionally done once, many years ago, so I was sorta nervous (especially about my feet) but she made me feel super comfy and gave me nice straight forward directions on what I needed to do (I'm autistic so I VERY much appreciated that). This was meant to be a one off treat for the occasion but my boyfriend and I are talking about it maybe becoming a semi regular thing !!

I have had pedicures and massages here, and they were all fantastic. It's on a somewhat creepy…read moreblock, but the door is always locked (i have gone on the weekend) and they give a code to get in. Everyone has been nice, professional, and I was happy with the results.

Found out about this Woman on The "book" stalked her on the "gram". I have been looking for a nail…read moreartist for well over a year, who does a great job, close to my house, friendly, reasonably priced.... and I FOUND HER!!! Briana owns the EEND. She currently has a spot inside of Sassys salon, in the valley on mission st. She is super friendly and I am totally impressed by her work. I am a nervous cuticle picker, so having nails on help me not pick. I am so stoked I have found her. Her work is outstanding. Check her out on the book and the gram! Seriously, you won't be disappointed. Check out the pics... don't look at my cuticles tho... Those are totally my fault and NOTHING Briana did... lol. She was super gentle around my super picked cuticles and cleaned them up beautifully!!

I absolutely love coming into New World nails, lounge, and spa! The attention to detail is…read moreimmaculate! I walked in and asked them to make my acrylic nails shorter to my liking :) They were also able to re-create a photo I saw on Pinterest ! Super happy with my nails I have been coming here since November 2025! I won't go anywhere else anymore!

I decided to treat myself and I got a manicure and pedicure. The pedicure was just fine and I do…read morehave to say that the space is quite beautiful. I could tell that the woman giving me a manicure was in a rush and I can tell because of the job that she did. My nails are indented five out of 10 of them are irreversibly so! I will have to grow my nails out for a long time in order to get rid of this imperfection. Please see the pictures! I will not be going back and I do not recommend going.

The staff at the front desk were so welcoming. And my aesthetician Amy was fabulous. My facial was…read morerelaxing and felt heavenly with the products and techniques that she used. I will be back!

I have been going here for many years. It is always a wonderful experience. The 90 minute facial…read morethat includes an awesome foot, hand, arm, scalp and neck massage is my favorite!! I buy gift cards for all my loved ones. I always enjoy the side by side room to share with loved ones. It's a perfect date

I have visited twice and they have done an amazing job both times. I like that you can bring back…read moreyour pedicure supplies for a $5 discount. They have great color selection and the salon feels very clean and tidy. The staff is always very friendly and I have no problem getting an appointment. They're my go-to place in Spokane, love em!

I paid $70 for my two nails on my left hand to snap off painlessly after 6 days. What trash. The…read morelady also left my hands so messy and told me it would eventually come off. I'll never go back waste of money.

My husband and I are 76 and go once a month for the spa pedicures. Lee and Say are so sweet and…read moreproficient! They do such a wonderful job. Everyone here is so friendly and they care about their customers. We never worry about the quality of service because they always give their best. We never leave without laughing The salon is always so clean and we will never go anywhere else.

Came in with an appointment for a pedicure with a group, sat in the chair for 40+ minutes and not…read moreone employee talked to me. Ended up leaving without getting the pedicure.

I have been a regular customer at this salon for years. I have never had a bad experience with Star…read moreNails. Gordon takes great pride in his business and treats his customers well. The prices are affordable and the work is fantastic. I really look forward to my "me" time every 2 weeks with Gordon. Everyone's extremely friendly and welcoming each time I come in. They always ask about my family and remember personal details about me. I highly recommend this salon for affordable quality work.

Service is always friendly, i got a pedicure today and the attention to detail on the nail care was…read moreoutstanding and the massage was also legit! I gel polish is an extra $10 which is better than most other places that charge $15 extra. The polish never chips from here when I do gel and it lasts until I get my next pedi. Gordon is always so friendly and finds the perfect shade of red when I want to do a red (Ferrari red is my favorite!). I always go for the #2 pedi which includes callus removal and an orange sugar scrub, after gel it comes to $55! I also like that i saw Gordon take his tools after another pedicure he was doing for someone else and put them in the sanitizer machine. I've never had any issues with fungus here and I've been coming here for a little over a year now.

I've been a client here for 27 years and you can't find a better salon. Sheri is the best in the…read morewest, undoubtedly the sweetest and most gentle nail tech I've ever been to. Highly recommend!

Been going here for years! Sheri and Danielle are the best! Friendly atmosphere and very cute salon.read more