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    Royal Flush Septic Pumping

    4.1 (15 reviews)

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    Review Highlights - Royal Flush Septic Pumping

    Darin found the issue, corrected it quickly, then checked the system for function and charged us for a regular service call.

    Mentioned in 4 reviews

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    Hemley's Septic Services

    Hemley's Septic Services

    2.8
    (70 reviews)

    I was having drainage problems all the sudden. Went to their website late last night to schedule a…read morevisit. I get a call early the next day to have a visit scheduled the same day! Sean and Al came by to check things out. They found a blockage in the inlet and they took care of the issue in maybe 20-30 minutes. They were great! The estimated price for the visit was already talked about with me from the dispatcher and the end cost for the visit wasn't too far off. Hopefully no more septic system issues come again for a long time but when it does I'm calling Hemley's!

    I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

    True Craft

    True Craft

    4.0
    (2 reviews)

    Mr. Donoghue and his son, Michael were hired to resolve the high water alarms with our septic…read moresystem. I paid him more than the original bid with the expectation that we would have no further alarms. They did complete the majority of the work, and when they were done, Mr. Donoghue told us to call him if we experienced any more alarms. We have experienced subsequent alarms, and each time I spoke to him, he said he would come out and investigate. This went on for several weeks and he never came out. Now, I cannot reach him at all and the business apparently operates with only one contact number - his cell phone - which has a full voicemail box. I wrote him a letter sent with delivery receipt and have not received a reply. I consider the job to be incomplete as we are still experiencing high water alarms, which is why I hired them in the first place. The fact that I can no longer contact them is completely unprofessional and deeply disturbing. If I have problems in the future, I will have to find a brand new company to come out and deal with it. In addition, it looks like his license expired last year, so he did this work without an active license.

    This is a local family business. Jim, the owner, and his son Mike did the work. Jim is very…read moreknowledgeable, honest and reasonable. The county said I needed a drain field repair. Jim checked it out. The drain field was fine and only the septic pipes connecting the tank needed repair. He explained this to the county saving me tens of thousands of dollars. Mike is as knowledge and both expained the process and how to keep the septic in good service. Would highly recommend them.

    SSB Septic Service

    SSB Septic Service

    5.0
    (7 reviews)

    Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

    Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

    Royal Flush Septic Pumping - septicservices - Updated July 2026

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