1. Economy Septic Service

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Roy, WA

Economy Septic Service

4.6 (53 reviews)
Closed • Closed

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Excellent

Response time

7 hours

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Reviews are largely positive. Many highlight the friendly, honest staff and prompt, efficient service. Pricing is noted as fair and transparent, and people appreciate the clear communication.

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3 years ago

Very friendly and ease of service, highly recommended. We had an emergency and they were out as soon ad they could.

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4 years ago

Quick response, flexible schedule, arrived just on time, fast and professional work. 100% satisfied.

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4 years ago

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2 years ago

needed inspection. the price was right. service on time. quick quiet and clean. That's about it but the bot wants more words

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6 years ago

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6 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Economy Septic Service

Review Highlights - Economy Septic Service

“I've lived in Pierce County for 15+ years and have always had poor to mediocre service on my Septic System until now.”

Mentioned in 9 reviews

Read more highlights

A Advanced Septic & Construction Services

A Advanced Septic & Construction Services

(157 reviews)

So happy we chose A Advanced Septic. They were quick and…read morereliable. Communication was outstanding ! We highly recommend using them for any services. Thank you A Advanced. You definitely came through for us!

(3/5 rounded up from a 2/5 as management attempted to help rectify the situation)…read more Negatives: Upfront misinformation regarding capabilities, poor basic communication. Positives: Responsive foreman who handled escalation professionally and refunded upcharges. Bottom line: The overall experience was frustrating and ultimately left my sewer issue completely unresolved. While I appreciate management stepping in to rectify the billing, I cannot recommend them based on my experience. The Details: I specifically reached out to A-Advance to service an E/One sewer system. E/One units are notoriously specialized, so before booking, I explicitly asked the front office if they were equipped to handle them. They assured me they were. On that basis, I agreed to their $250 base call-out fee. When the technicians arrived, they informed me on-site that they cannot actually repair E/One systems if a component is broken. They attempted a basic flush for a grease blockage, stating that was the extent of their ability. Sure enough, 15 minutes after they left, the system alarm was blaring again, leaving me back at square one. The front-office communication throughout was equally disappointing: * No-show communication: On the original appointment date, a windstorm knocked out my power 10 minutes before arrival. Understandably, they couldn't perform the work - no big deal I get that. However, instead of notifying me, the truck pulled into my driveway and simply drove off. I had to call the office twice (getting hung up on the first time) to get rescheduled. They didnt attempt to reach me. * Surprise billing & no receipts: My expected $250 fee turned into a $400 charge with no receipt or invoice provided at payment. Had the issue been resolved I likely would have left it there. As it wasn't, I called to request an itemized bill. I discovered add-ons for fuel surcharges, charges for disposables, and additional time charges. (These add ons were not anticipated and the extra time charge shouldnt have been included. We sat there chatting for 10 minutes before they informed me that they needed to round up their time... like come on.) The Resolution: I escalated my dissatisfaction to the foreman, who was polite, professional, and agreed to refund the extra line-item charges. I genuinely appreciate the foreman correcting the bill, but at the end of the day, I wouldn't have hired A-Advance had they been upfront about their scope with regard to inspecting and repairing the E/One unit. Takeaway: Verify their technical capabilities in writing before booking.

Flow-Rite septic

Flow-Rite septic

(4 reviews)

There are not enough stars I can give this company. It all started after 3 phone calls to 3 of…read moretheir competitors on a Friday evening at 4:45 pm. Just by chance, I found them on an internet search and knew it was a prayer answered when Ashlynn called me back to let me know they had a pump truck available and on its way. We weren't sure why, or what the problem(s) were but they understood the importance of having "facilities" for my 88 year old, non-mobile mother. About an hour later- the pump truck pulled in. Duck was GREAT! We chatted, laughed and learned a bit about not only what he was seeing but also the next steps to be taken. Because Duck understood our situation and showed up, we could get through the night with my mother. Thank you Duck!!! First thing the next morning (Saturday) Ashlynn phoned to let us know she and Evit were on their way. After lots of trouble - shooting, it was determined an electrician would be required. I phoned my electrician and he was an hour away. Ashlynn and Evit had squeezed us in before a planned family gathering so they left to attend. Electrician showed up, found the issue and we were ready for Ashlynn and Evit to return. We had decided there were some system components to replace due to their age. Duck, Ashlynn and Evit all know what customer service is and truthfully, it has been years since I, as a customer, felt appreciated! I don't say this lightly! They all are in the top 3 experiences I've had throughout my life, and I ain't no spring chicken!!! It was a crappy (pun intended) situation and Flow- Rite made it almost enjoyable. It's not that I want to go through this again but I GUARANTEE, Flow-Rite will be my first call and I will shout it from the mountain tops, they are the BEST company to deal with! Don't believe me? Call em - you'll be writing a 6 star review too! I AM that confident! Thank you, Thank You, THANK YOU Duck, Ashlynn and Evit!!

Undisclosed fees, They give you a set rate without explaining that there could be further charges…read moreand why. I was charged $300 more than expected. One of their guys unplugged a fridge/freezer on the deck when he accessed a nearby crawl space , it wasn't discovered until 32 hours later. We lost food due to their mistake and they offered no compensation.

No Worries Septic Services

No Worries Septic Services

(93 reviews)

Folks, look no further, this company and its staff are the best! I have no doubts, concerns, or…read moreworries that they will do what they can to help you as soon as possible, provide excellent, and knowledgeable service. Jaden was very polite and helped work her staff to find someone to come out asap. Big thank you to Jaden! Derek and Chris were the men who came to diagnosis and unclog my main line, I have had two other companies come here to in the last 5 weeks! They would "rooter" (not sure that a a word, but you get my drift I hope) it out and tell me I'm fine. I wish I had known or called No Worries Septic from the beginning. They had educated me and provided information on what I need to do to prevent my main line from clogging until they can can out next week to do the repair work. After 30 years, ground settles and "shit" happens. Its part of home ownership. But these guys know what they are doing and will fix it for me and I'm very happy about that. Believe me when I tell you, call the folks, excellent, knowledgeable, courteous from the first phone call into the office to the hand shake when leaving.

I know I've reviewed this company before but I need them again. Every time I need them they are…read morehere asap. Normally within 24 hours. But this was a little more involved this time. So my alarm went off again. And continued so I called. When bill came out he informed me that the pump tank needed rewired. I had never heard of this. But yes, wires can corrode I leaned. So he came out and did it. Took a little time to schedule this time because he had "patched" the problem the first visit and then when he can back he fixed it proper. I'm just thankful it wasn't the middle of winter as I'm sure he was also seeing he had to dig the electrical line. Price was decent, again I don't know cause I don't use anyone else and NEVER will. Tara and Bill are the chit! No Worries forever!

Hemley's Septic Services - Incoming power for pump tank piped in from home (done by myself)

Hemley's Septic Services

(72 reviews)

I have nothing but good things to write about Hemley's. I was in panic mode when my alarm went off…read morevery late at night. I was able to silence the alarm and called them to set a time for service. Mysti, who answered the phone, was great! The appointment was made and I hung up feeling I had made the correct decision calling them. They showed up as promised and I was very much at ease with them. I could tell immediately they were dog people and my dogs enjoyed greeting them. So much so, I stayed in the house letting them work without me hovering over them. I kept the dogs inside behind screen door anxiously waiting to be with Sean, Emilio and Fabian. Upon expection, I was told the office was sending another (Mikey) to check things and shortly after he arrived everything was fixed! I had a new pump put in two years ago and am so grateful to Hemley's for their honesty and will be using them from now on.

Our septic system backed up into our house last night after doing a load of laundry. Not a fun…read moreexperience, but I had pushed it too far, knowing the tank needed pumping a few years ago. My husband called them after hours and they got back to him first thing in the morning. We had an appointment this evening, which was far sooner than I expected. Michael and Dallas showed up already beat from a long day, but were friendly and very respectful of our property. While they took care of pumping out the tank, cleaning the filter and clearing the baffle, they took the time to explain to me what they were doing, why they were doing it, and showed me how to care for the system between regular service. They put up with me standing out there asking questions and were as gracious as they could be. They're also both incredibly hard workers who manage their time perfectly. 1000% I will be calling them for my regular service and recommending them to my friends and family. Not only were they timely, their prices do not break the bank.

Sterling Septic & Plumbing

Sterling Septic & Plumbing

(64 reviews)

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

This septic service company I contacted to pump the septic and investigate a tank alarm quoted me…read morean excessively high price of $4,700 to replace the pump. They intended to charge $2,900 for a pump that costs $350. This pricing is unreasonable and appears to take advantage of customers in difficult situations. Such practices are unprofessional and unacceptable.

Economy Septic Service - septicservices - Updated November 2026

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