We recently had our septic alarm go off and called Economy Septic after being frustrated with the…read morecompany we had used for years, AAdvanced Septic. I'm extremely glad we did. Mike came out and quickly determined that the problem was with the plastic zip ties securing our septic floats. He replaced the plastic ties with metal ones so we shouldn't have the same problem again. What impressed me most was how Mike handled the entire situation. He has over 20 years of experience, was extremely knowledgeable, professional and straightforward, and took the time to explain what was happening rather than trying to turn a relatively simple problem into an expensive service call. And then came the biggest surprise: Economy Septic charged us nothing for the visit or the repair. That kind of service is increasingly difficult to find. They could easily have charged us a service-call fee, and we would have expected to pay it. Instead, Mike simply identified the problem, fixed it properly and took care of us. Economy Septic is a family-run business, and our experience reflected exactly what you hope to get from a local company--knowledge, experience, professionalism, fairness and integrity. After this experience, Economy Septic will be the company we call for our septic needs going forward. I would highly recommend Mike and Economy Septic to anyone looking for a knowledgeable and trustworthy septic company.

Mike is the best at septic repairs. Very competitively priced. Super quick too! He had a new pump…read morein within couple hours. Great people! Recommend highly.

This firm is my go-to for septic work…read more Ive used them several times over the last 5 years including fixing pump issue, installing tank risers and pumping my tanks. They are very responsive, professional and don't try to sell me services I don't need like some other septic services.

Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

So happy we chose A Advanced Septic. They were quick and…read morereliable. Communication was outstanding ! We highly recommend using them for any services. Thank you A Advanced. You definitely came through for us!

Our septic system needing emptying during our annual music event. A Advanced Septic answered our…read moreweekend call and took great care of us. Their price to empty our septic tank on a Sunday was more than reasonable. Simon was courteous and efficient. He saved the day and our event!

Flow Rite is an actual family owned and ran business. Local folks that are hardworking, and honest…read more I called about their $499 special to pump out my septic tank, great price and same day service, mind you I called in the late afternoon and they gave me a call thirty minutes before arrival so I was not left wondering when they would show up. The quality and efficiency of their work is second to none! I had a second encounter with them where I called day after Thanksgiving after business hours and they were at my house bright and early the next morning. Plumbing is no joke when it fails, but rest assured that Tony and Ashlynn at Flow Rite will be right there to help. The only septic people you need in Pierce County.

Fantastic customer support! Referred me to a more local specialist. Highly recommended.read more

Super responsive and amazing at handling customer service. Answered my first call for service and…read morewas to my home within an hour. Answered all my concerns and questions and came up solutions that really worked.

We needed a RSS and O & M inspection. Brandon was great and very quick to respond on Facebook! They…read morealso offer a discount for medical professionals, veterans and teachers! Definitely the BEST priced! I called several companies and no one beat their prices! He was very communicative about time of arrival and did arrive when he said he would! Gave us great pointers as homeowners and how to take care of our septic! We would definitely recommend to family and friends!! Update! He filed our inspection the same day and the RSS with the county right away! Couldn't be happier with their service!!!!

I know I've reviewed this company before but I need them again. Every time I need them they are…read morehere asap. Normally within 24 hours. But this was a little more involved this time. So my alarm went off again. And continued so I called. When bill came out he informed me that the pump tank needed rewired. I had never heard of this. But yes, wires can corrode I leaned. So he came out and did it. Took a little time to schedule this time because he had "patched" the problem the first visit and then when he can back he fixed it proper. I'm just thankful it wasn't the middle of winter as I'm sure he was also seeing he had to dig the electrical line. Price was decent, again I don't know cause I don't use anyone else and NEVER will. Tara and Bill are the chit! No Worries forever!

This was my first time using "No Worries" Septic Services. Just to clarify, ALL staff were very…read morenice and polite. I was given an inspection date very quickly, was given a 2 hour time frame (between 8-9am), but they arrived late. Once the inspection was completed I asked for a date and time for it to be pumped and paid cash for both inspection and pumping. Got no receipt and no explanation as to why. Was told by the rep. that pumping would be "this afternoon". I called the office to get an actual time, or time frame, and she said "between 1 and 4pm", but she would "call me" before the truck came out to my home. ( their hours were 7am to 5pm) . I waited til 3:45pm and called the office for an update but there was no answer. Left a message. I called again at 4:55pm and still no answer. I left another message. "No worries" never showed up at all that day as promised. Next morning at 7:10 am I called the office and spoke with a gentleman. Again, very polite, but had no explanation for the no-show, but would "look into it." He called me a couple of hours later stating their staff had accidently pumped a neighbor's house down the road with a similar address. They did indeed come to my house (a day late) and pumped MY septic tank. If they had just called ME previous to their pumping, as promised, all of this could have been avoided. The work they did for me was excellent, with great prices, and they were very nice people, but something is lacking in their communication with their staff and their customers.

Our septic system backed up into our house last night after doing a load of laundry. Not a fun…read moreexperience, but I had pushed it too far, knowing the tank needed pumping a few years ago. My husband called them after hours and they got back to him first thing in the morning. We had an appointment this evening, which was far sooner than I expected. Michael and Dallas showed up already beat from a long day, but were friendly and very respectful of our property. While they took care of pumping out the tank, cleaning the filter and clearing the baffle, they took the time to explain to me what they were doing, why they were doing it, and showed me how to care for the system between regular service. They put up with me standing out there asking questions and were as gracious as they could be. They're also both incredibly hard workers who manage their time perfectly. 1000% I will be calling them for my regular service and recommending them to my friends and family. Not only were they timely, their prices do not break the bank.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

Chris and his crew are the best. They are always on time, quick and professional. The quotes are…read morereasonable and often end up less owed. Everything is explained and he takes care to not disrupt anything unless necessary. Very impressive!

Chris and the team are great, they really care about getting the job done right for the customer…read more They are responsive and affordable.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.