We had a great experience with Zoom Drain! Jeremy installed a new Toto ADA toilet for us and it…read morelooks terrific. He was polite, efficient and left my bathroom exceptionally clean. The price was fair and I'd highly recommend Zoom Drain.

Aw man I was seriously very impressed. Their tech Jordan was just an overall friendly guy, super…read moreknowledgeable, not only answered my questions but was fine with watching them do the pumping. I'm a curious homeowner and I want to be involved on work at my home. We waited for the actual pump truck to arrive but it took only about 20 min. He had the covers up and was assessing how full it was in the meantime. The 2 guys from the pump truck were very friendly. They all work well together. At the end I went over the charges one at a time bc if I'm spending thousands on my home, I want to understand and approve of the numbers. He didn't mind at all. It took about 1.5 hours for the service give or take. They didn't leave a mess behind and our inspection papers will be filed. I can't say enough good things about this company. The office staff messaged me thru my yelp project which sent the convo to my phone via text. Receipt is emailed along with photos. Straightforward. Easy. Simple. One word of advice that if you decide to stay outside to watch and learn and look into the tank to see the before and after you will feel nausuous. I didn't feel it until after when I went back into the house. I won't be eating munch today. Call them for septic needs!!!!

Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

Premiere is always who I call when I need maintenance work or have an urgent matter. They know what…read morethey're doing and are honest good people. I can trust them. Glad to have Premiere out here!

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

Can't say enough good things about these folks, particularly when it comes to customer service. Had…read morewhat I thought was a pump issue, discovered at 3:00 PM on a Friday. Initially, Sterling told me that there would be no one available until Monday morning, but offered me info on another company if I wanted to check with them instead. But then, within the hour, they figured out a way to get the last of their guys who was still out in the field over to my place for a diagnosis. Guy was here in under an hour. What's more, to make sure everything was well and truly addressed, the boss himself stopped by on his way to a birthday party to offer a little oversight, hands-on assistance, and some on-the-job staff training. Sterling ended up pumping my tanks, which was fine, but there was no charge for the extra service call, which was even better, and everything was resolved by 6:00 PM. These folks could have easily said, sorry, can't do anything until Monday, and I would have understood. Instead, they went the extra mile for a good customer - and now they've ensured that they'll keep that customer for many years to come. That's the way to do business and I thought you Yelpers would want to know.

I know I've reviewed this company before but I need them again. Every time I need them they are…read morehere asap. Normally within 24 hours. But this was a little more involved this time. So my alarm went off again. And continued so I called. When bill came out he informed me that the pump tank needed rewired. I had never heard of this. But yes, wires can corrode I leaned. So he came out and did it. Took a little time to schedule this time because he had "patched" the problem the first visit and then when he can back he fixed it proper. I'm just thankful it wasn't the middle of winter as I'm sure he was also seeing he had to dig the electrical line. Price was decent, again I don't know cause I don't use anyone else and NEVER will. Tara and Bill are the chit! No Worries forever!

When I called the service I asked if the coupon they advertised would apply to my septic. I said…read moreI'm a widow and new to this. He said yes. $474 was the cost on the coupon. They charged me $616. The worker was nice, but they should have told me the actual cost. Being close to 80 and a widow it felt like they took advantage of me.

I had a really wonderful experience with Flo Hawks! We were in need of a pump and inspection and I…read morewas dreading what the cost would be. After reaching out to several companies who were very vague about what they would charge, flohawks gave me a solid quote (with other information about contingency costs that may be involved if other problems were found). It was so refreshing to have someone willing to just tell me at least a general cost so I could prepare. There was a slight delay in getting them out to us because of a truck of thiers that had some mechanical issues, but we rescheduled and once Jeff arrived he was able to get the job done in a very reasonable amount of time and the cost was spot on what we were quoted. I was so impressed that their quote was something they stood by. It was pouring rain and I felt absolutely awful for the poor guy but he got the job done and he did it well. I couldn't be more pleased with this outcome; the cost, the customer service, and the hard work that Jeff put in. Thanks a ton!

If you can get the right person to show up you'll be OK, but the office staff is completely…read moreincompetent and you'll likely have to suffer through lots of headaches to get the results you need. - The office staff does not call you back in a timely manner. I've left messages and gotten called back 8 hours later. - They also don't do any kind of expecation setting. I sat around all morning waiting to hear when they'd show up because I was told yesterday that I'd be first thing in the morning. At 10:30 they called to say they didn't know when the guy would be there as he was on another job. At 10:33, literally three minutes later the same girl called back to say he was on his way. - The people on the phone clearly know nothing about the industry they work in, which is problematic when they have to figure out the right person to send to a job. My septic backed up Friday, guy came out to pump it, explicitly told me he couldn't fix the cause and that I needed one of their technicians. He put that in his notes and asked for a follow up. I called and explained the same thing to them that we had already been pumped, but needed someone to diagnose the root cause. On Tuesday when they finally got some one out to deal with the root cause they sent the same guy who already said he couldn't do it. I tried multiple times to explain to the office staff the issue and who I needed to show up, and their solution was to put me in as a sales lead for their sales staff... I hate to traffic in tropes, but this really felt like a cliche business where they hire a bunch of ditsy girls to answer the phones who don't know anything about the business and then call in the men to answer any of the technical questions and make sales. I'll never be calling them again.

Super responsive and amazing at handling customer service. Answered my first call for service and…read morewas to my home within an hour. Answered all my concerns and questions and came up solutions that really worked.

We needed a RSS and O & M inspection. Brandon was great and very quick to respond on Facebook! They…read morealso offer a discount for medical professionals, veterans and teachers! Definitely the BEST priced! I called several companies and no one beat their prices! He was very communicative about time of arrival and did arrive when he said he would! Gave us great pointers as homeowners and how to take care of our septic! We would definitely recommend to family and friends!! Update! He filed our inspection the same day and the RSS with the county right away! Couldn't be happier with their service!!!!

I use this company all the time. The people are friendly and knowledgeable. I'm a little annoyed…read moreabout the last service call I had with them though. The service call cost me $300.00. All they had to do was secure a loose float . The problem is that they were the ones who secured it in the first place.

Selling my house. Friendly, reasonable rate, and available…read morenext day. Good communication friendly, informative and knowledgeable when they arrived. Got it done fast and efficient. Completed assessment , digging, and pumping in about an hour. Only calling them from now on.

Excellent service. Troubleshooting skills and cost. 100%…read morerecommend. This is a small family run business and they care and will not price gouge.

Economy Septic Service is a good honest company that delivers quality service at a reasonable…read moreprice. I will use them in the future. I highly recommend them. I used aanother septic company in the past aand the number of aadditional upcharges was very aaggravating!

Fantastic customer support! Referred me to a more local specialist. Highly recommended.read more

Flow Rite is an actual family owned and ran business. Local folks that are hardworking, and honest…read more I called about their $499 special to pump out my septic tank, great price and same day service, mind you I called in the late afternoon and they gave me a call thirty minutes before arrival so I was not left wondering when they would show up. The quality and efficiency of their work is second to none! I had a second encounter with them where I called day after Thanksgiving after business hours and they were at my house bright and early the next morning. Plumbing is no joke when it fails, but rest assured that Tony and Ashlynn at Flow Rite will be right there to help. The only septic people you need in Pierce County.

Called and requested septic service. Gave information requested and credit card to put on file…read more Advised that they would call when they were on their way. Would also call to verify cost. I didn't even know they were here. They arrived at the duplex, serviced the wrong side AND charged the credit card $700 without authorization! THEN GAVE AN ESTIMATE FOR $2,220 to service the correct side when they were clearly in error. Called office to dispute costs already charged to card. Lynn was nasty and argumentative. VERY UNPROFESSIONAL Also requested copies of all audio recordings and to speak with the manager. THEY NEVER SENT THE RECORDINGS. The manager, Kevin Elbert refuses to answer calls and doesn't call back. The charges are being disputed and I have begun a complaint with the BBB. Called A Advanced Septic. They came out and did it right in 3 hours for $795!!! NOT $2,220. They are crooks. DON'T EVER USE THEM.

From the owner: For the best plumbing services and septic services in Puyallup, WA, look no further than FloHawks…read morePlumbing + Septic. We're the 24/7 plumbing and drain cleaning company that the South Hill, Pudget Sound, and South Sound areas rely on to get it right the first time. We offer all types of septic services for residential and commercial, as well as top-rated plumbing services such as water heater service, drain cleaning and repair, leak detection and more that you'll love. All of our plumbing professionals are fully trained, licensed, bonded, and insured, so you can be sure that you're getting great value no matter what service you choose.