Very responsive and able to get me in as quickly as possible. Did a great job diagnosing the…read moreproblem and quickly repaired it. Friendly, quick, and quality work. Appreciate the clear communications via text and phone calls.

We had ignored our septic system for 10 years and didn't even know where the lids were located…read more Premier handled the process from beginning to end with courtesy, efficiency and excellent communication both over the phone and in person. The owner/operator's experience really shows as he was able to deduce the location of the lids rapidly even though they were buried under a brick patio. He explained many aspects of our system of which I was unaware, and provided advice on caring for our system going forward. Pricing was more than reasonable. I wouldn't hire anyone else.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

We had Sterling come to do our septic check for moving. They reported that we had issues with the…read moremain line to the house and it would cost $5000 and digging up the side of our house. Fortunately, we got two other septic companies to look at the project. We have learned that the main line they scoped is NOT even part of the septic system and did not need to be scoped. So they charged us for unnecessary work. The company we hired to do some recommended work helped us navigate the county offices and saved us several thousand dollars. The cost of having other companies review our project was costly, but there was no destroying our side yard and the final project was much less expensive. I would be wary of hiring them.

Folks, look no further, this company and its staff are the best! I have no doubts, concerns, or…read moreworries that they will do what they can to help you as soon as possible, provide excellent, and knowledgeable service. Jaden was very polite and helped work her staff to find someone to come out asap. Big thank you to Jaden! Derek and Chris were the men who came to diagnosis and unclog my main line, I have had two other companies come here to in the last 5 weeks! They would "rooter" (not sure that a a word, but you get my drift I hope) it out and tell me I'm fine. I wish I had known or called No Worries Septic from the beginning. They had educated me and provided information on what I need to do to prevent my main line from clogging until they can can out next week to do the repair work. After 30 years, ground settles and "shit" happens. Its part of home ownership. But these guys know what they are doing and will fix it for me and I'm very happy about that. Believe me when I tell you, call the folks, excellent, knowledgeable, courteous from the first phone call into the office to the hand shake when leaving.

This was my first time using "No Worries" Septic Services. Just to clarify, ALL staff were very…read morenice and polite. I was given an inspection date very quickly, was given a 2 hour time frame (between 8-9am), but they arrived late. Once the inspection was completed I asked for a date and time for it to be pumped and paid cash for both inspection and pumping. Got no receipt and no explanation as to why. Was told by the rep. that pumping would be "this afternoon". I called the office to get an actual time, or time frame, and she said "between 1 and 4pm", but she would "call me" before the truck came out to my home. ( their hours were 7am to 5pm) . I waited til 3:45pm and called the office for an update but there was no answer. Left a message. I called again at 4:55pm and still no answer. I left another message. "No worries" never showed up at all that day as promised. Next morning at 7:10 am I called the office and spoke with a gentleman. Again, very polite, but had no explanation for the no-show, but would "look into it." He called me a couple of hours later stating their staff had accidently pumped a neighbor's house down the road with a similar address. They did indeed come to my house (a day late) and pumped MY septic tank. If they had just called ME previous to their pumping, as promised, all of this could have been avoided. The work they did for me was excellent, with great prices, and they were very nice people, but something is lacking in their communication with their staff and their customers.

I had a really wonderful experience with Flo Hawks! We were in need of a pump and inspection and I…read morewas dreading what the cost would be. After reaching out to several companies who were very vague about what they would charge, flohawks gave me a solid quote (with other information about contingency costs that may be involved if other problems were found). It was so refreshing to have someone willing to just tell me at least a general cost so I could prepare. There was a slight delay in getting them out to us because of a truck of thiers that had some mechanical issues, but we rescheduled and once Jeff arrived he was able to get the job done in a very reasonable amount of time and the cost was spot on what we were quoted. I was so impressed that their quote was something they stood by. It was pouring rain and I felt absolutely awful for the poor guy but he got the job done and he did it well. I couldn't be more pleased with this outcome; the cost, the customer service, and the hard work that Jeff put in. Thanks a ton!

If you can get the right person to show up you'll be OK, but the office staff is completely…read moreincompetent and you'll likely have to suffer through lots of headaches to get the results you need. - The office staff does not call you back in a timely manner. I've left messages and gotten called back 8 hours later. - They also don't do any kind of expecation setting. I sat around all morning waiting to hear when they'd show up because I was told yesterday that I'd be first thing in the morning. At 10:30 they called to say they didn't know when the guy would be there as he was on another job. At 10:33, literally three minutes later the same girl called back to say he was on his way. - The people on the phone clearly know nothing about the industry they work in, which is problematic when they have to figure out the right person to send to a job. My septic backed up Friday, guy came out to pump it, explicitly told me he couldn't fix the cause and that I needed one of their technicians. He put that in his notes and asked for a follow up. I called and explained the same thing to them that we had already been pumped, but needed someone to diagnose the root cause. On Tuesday when they finally got some one out to deal with the root cause they sent the same guy who already said he couldn't do it. I tried multiple times to explain to the office staff the issue and who I needed to show up, and their solution was to put me in as a sales lead for their sales staff... I hate to traffic in tropes, but this really felt like a cliche business where they hire a bunch of ditsy girls to answer the phones who don't know anything about the business and then call in the men to answer any of the technical questions and make sales. I'll never be calling them again.

Super responsive and amazing at handling customer service. Answered my first call for service and…read morewas to my home within an hour. Answered all my concerns and questions and came up solutions that really worked.

We needed a RSS and O & M inspection. Brandon was great and very quick to respond on Facebook! They…read morealso offer a discount for medical professionals, veterans and teachers! Definitely the BEST priced! I called several companies and no one beat their prices! He was very communicative about time of arrival and did arrive when he said he would! Gave us great pointers as homeowners and how to take care of our septic! We would definitely recommend to family and friends!! Update! He filed our inspection the same day and the RSS with the county right away! Couldn't be happier with their service!!!!

From the first contact, this company was friendly, professional, informative, and forthright. They…read morewalked me through what needed to be done, gave me a quote for the possible different issues they could possibly encounter, and scheduled their crews quickly to get things done. Seth and Noah worked through the system methodically, locating and clearing trouble areas until it was working properly. They protected my lawn and planting areas and restored areas where they had to dig to as good as before they came. We are very satisfied with the work, and the cost was a little less than quoted because they didn't have to do as much as they thought they would need to. We're very happy with the entire process.

Our septic system needing emptying during our annual music event. A Advanced Septic answered our…read moreweekend call and took great care of us. Their price to empty our septic tank on a Sunday was more than reasonable. Simon was courteous and efficient. He saved the day and our event!

I can't thank Economy Septic Service enough. Our septic pump completely locked up, causing our…read moretoilets to back up and creating a scary electrical surge that was dimming our household lights and tripping bathroom GFCIs. Economy was a lifesaver. They responded immediately on a Friday afternoon and arrived in under an hour. They safely handled the flooded chamber and swapped out the pump seamlessly. Truly phenomenal local customer service!

Great People they installed new entire system in my home before I bought it, then 5 years later I…read morecalled for service and they proved themselves to be super honest, a great surprise in today's world.

Flow Rite is an actual family owned and ran business. Local folks that are hardworking, and honest…read more I called about their $499 special to pump out my septic tank, great price and same day service, mind you I called in the late afternoon and they gave me a call thirty minutes before arrival so I was not left wondering when they would show up. The quality and efficiency of their work is second to none! I had a second encounter with them where I called day after Thanksgiving after business hours and they were at my house bright and early the next morning. Plumbing is no joke when it fails, but rest assured that Tony and Ashlynn at Flow Rite will be right there to help. The only septic people you need in Pierce County.

Fantastic customer support! Referred me to a more local specialist. Highly recommended.read more