DO NOT RECOMMEND! The owner had an attitude with us for no reason when we asked a question. He and a worker got into an argument in our living room. Much of our furniture was damaged or outright broken. They damaged our walls and floors. There was little care taken with our property and belongings. They left trash piled in our garage and we were not told it was there. One worjer kicked our couch pillow across the floor. Just awful service and customer service. Only one worker seemed professional. Mind you the boss was present. Save yourself the stress and not use this comapny. Awful. read more

I've moved a lot. (military) I know how to pack and organize. When these movers came all that was left to do is simply pack up the truck. I made a HUGE mistake by hiring these movers on 7/19/2025 They packed up their truck with my belongings and as a result, they damaged my real leather couch and bent a tiffany floor lamp. They also messed up my how my bulbs hang on my Moroccan lamp. After the move I noticed that they didn't even bother to put the legs on my sofa bed and broke the piece that turns the sofa bed out. Now, ask me if I was reimbursed for these damages. The answer is no. I sent and they took 3 sets of pictures and I sent two claim forms at different times and still no response except to ask me to send it again, because they lost it. I simply got tired to me doing all the work. Nothing. Ignored. I have never been or felt so ignored by a company EVER. They're work is subpar. I should've hired another company, but I was just trying to patronage a minority company. They're quality was below average. They are overpriced for the quality of the work. They did not meet my expectations and even as I speak, I'm still finding nicks and scratched that were not there before. STOP and find another company. They're from New York They may change they're name. Be sure and vet them well. By the way they go by BIG MOOSE MOVING now and MCCOY AND SONS moving. They split up. Reviews were so bad....they had to change they name. Same company tho. read more

I used this company in my move on May 20, 2023. the following is the summary of my disappointment with them: 1- initial cost estimate was between $2100-2800. The final cost was close to $3200, higher than other bids from other companies. It has been calculated based on the time they spent. I noticed on many occasions they slowed down, taking too many breaks. 2- many items were broken. One of them was the leg of the dining table. They promised to fix it and return within ten days. I called and sent emails many times, and after a month, they returned without fixing it. 3- their level of professionalism is low. Some of the workers have letter knowledge about moving stuff I do recommend using this company read more

Roy & McCoy Moving - Dining table broken leg - Junk Removal & Hauling Near Me

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Do not be fooled by the multiple 5 star reviews, this will be your worst nightmare. WORST moving experience of my life, and I've moved 6 times (with multiple moving companies) in the past 10 year. This was a local move, locations 7 min apart. To start, the movers were late and did not apologize or acknowledge the tardiness. My parents were with them at the origin address, as I was still working. I met the movers at the destination address, at which time, the one mover whose name starts with J, was non stop complaining and showing major attitude toward my parents and I. The leasing staff at my building witnessed the horrible rudeness that was directed at all of us. J was holding a cigarette while in the truck unloading and as a non-smoker, I assumed he was smoking, but did not say anything as I just wanted them to finish the job which was already taking way longer than expected. They then damaged a corner of my entrance and when I asked him how it would be addressed, he became extremely defensive and unacceptably rude and said they did not do it and did not know how that happened. I called Jamel Roy (one of the owners) to inquire about how it would be addressed, who said they will fix it but also tried to downplay J's attitude and behavior. I also mentioned that I thought J was smoking in the truck with my stuff. Jamel called J to address the situation but that resulted J becoming verbally abusive and confrontational to me. He came up to my face and aggressively yelled at me saying he was not smoking in the truck and asking if I saw smoke, etc, and this was all witnessed by the other mover (whom I don't have his name). The aggression was severe and frightening and I was/am still scared for my life. I have never encounter anger this severe in my life. I called Jamel back to let him know the situation, who just said "Don't talk to him". The owners Jamel Roy and Greg McCoy eventually came to assist with the move, which was taking extremely long, much longer than quoted. They said it was because of the long hallways, which I understand, but a large part of the time was due to J complaining/arguing with me and not doing his job. In the end, the move took 6 hours and the compensation for the severe emotional trauma/verbal abuse, damaged furniture / apartment was to dock 1 hour of moving time. They said it would've taken longer if they, the owners, did not come to help and they tried to make me feel bad for them having to come help when I did NOT ask them specifically to come help (ie, saying that they had to leave a family dinner when I did not ask him to). I asked for someone/anyone to replace J. They said they would come to fix the corner and additional wall dents at the entrance the following day between 10am-12pm, and thus my parents drove over 30 minutes to be present for the appointment, at which point, they said they needed to move it to the following week. Eventually, Greg was able to start fixing the entrance that day, but later than expected. I submitted the claim, which is under basic insurance, but I have not received any confirmation from them. They said they would prefer to address damages themselves, but I not feel comfortable with any of these men coming into my apartment multiple times, whether it's me there or my parents, especially after how we were already treated so poorly. Overall, would prefer to give ZERO stars if that were possible. I would never recommend this moving company to anyone I know, even my worst enemy. read more