I have been using different tree services in Denver for over 30 years and this one is the worst I have had to deal with. A neighbor recommended them so I had them come do a bid on a tree trim in a difficult location. They drastically underbid other tree companies and as I needed to save money, I went with them. They didn't come out on the day they first arranged, didn't call until later in the day and claimed one of their machines wasn't working so they would have to reschedule. When they arrived, several hours late, on the new day, they began to prepare for the trimming, I reminded them to be careful of the roof and other yard items beneath the tree. One worker started to climb the tree and then the foreman came over and told me they had changed their minds and did not want to do the job. He claimed that I was overly concerned about them dropping limbs on things, and that the tree was unsafe for them to climb and trim. They left in a hurry without replacing some lights that were under the tree. If they didn't want the job in the first place, they should have told me. I now have a tree company coming that I have used before and should have gone with initially. They are charging twice as much, know it will be difficult, and are prepared for what they need to do to complete the job efficiently and safely. You get what you pay for. A last note about Rowan Tree Care - I saw the tree my neighbor had trimmed by them and they way over trimmed what was once a beautiful tree. These guys don't know what they are doing. read more