Frank was quick to respond, meet with us and very friendly. He did not put so much pressure on…read moresigning a contract based on a generic sales pitch. He was informative and helped us make the best decisions for our home! The quality of the work done by his team was outstanding. They definitely made our home look 100 times better. Frank was transparent about cost and quickly informed us about any issues that had arose when removing and replacing all siding on our house and garage. We had a great experience working with Frank and would recommend him to everyone! He quickly became someone we'd gladly work with again!

I was in need of window replacement, and I am very happy that I called All Pro exteriors. All Pro…read morewere professional and efficient. The price/quote was priced perfectly for a great product. The work was done in an efficient and timely manner with no communication problems with All Pro. I HIGHLY recommend using All Pro for your next home repair/project.

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

We had a great experience with Naperville Windows & Doors. One of our windows was blown off our…read morehouse by violent winds during a thunderstorm. We did our best to seal off the opening with thick plastic and tape until we could get the window replaced but knew that wouldn't last long. One company we called wanted over $500 just to nail plywood over the opening. In the meantime, we called two window companies to get estimates for the replacement. The first company spent very little time and was rather short with us. They offered nothing in the way of covering the opening for the 6-8 weeks it would take for the new window. Then we called Naperville Windows & Doors. Their representative came to our house and took time to listen to us and address our concerns. Shortly after receiving our estimate (which, by the way, was over $1000 lower than the first company for the same window), Don (who I believe is the owner) came out to get exact measurements. When he saw the gaping hole in our house & our makeshift repair, he offered to nail the old window into place and seal the opening so we wouldn't be without a window for 2 months. When we tried to pay him for his trouble, he wouldn't take any money. Very impressive customer service! Needless to say, we chose to go with NWD. When our window came in, Joe came to install it. He was super nice & did a fantastic job! The window is beautiful & very solid. We were very happy with our experience with NWD and would whole-heartedly recommend them. In fact, we plan to begin replacing our other windows over the next few years & will go with NWD again when we do. Thanks again!

A hail storm came through our neighborhood and insurance was covering everyone's roofing and…read moresiding, so it made sense to do the windows as well. Some of our neighbors got all their windows replaced by this specific location and had a very positive experience, so we got an estimate from one of their sales associates Harley Perry for 20+ windows. Harley was great to work with, very personal and answered all of our questions regarding the quality, warranty, and installation process. The cost can't be beat and the level of customer service has been exceptional. The install was very smooth and took a full day to do all windows in our home. We encountered a couple small issues a few weeks after, but Voytek and Ivana were responsive and made sure every issue was addressed. Joel and Jackie run one of the best window installation businesses in the area, if not the best in terms of service, quality and price. I would highly recommend them if you're looking to replace your windows or just looking for a fresh upgrade. Thank you and happy holidays! Best, Charlie

As shown in the video, rainwater poured into our basement through a window installed less than a…read moreyear ago by Window World Western Chicago, causing significant flooding. The most disappointing part was their response--they claimed it wasn't their responsibility and completely walked away from any accountability. It doesn't get worse than this. Avoid this company at all costs.

We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

We had Kleckner remove all our old wood siding and replace with vinyl siding as well as replace all…read moreof our windows. They did a fantastic job at a very reasonable price! We have had many compliments from our neighbors. Doug and Duanne are local, incredibly nice guys and very knowledgeable. They were the only contractor that could figure out how to replace our basement windows without tearing apart the wall. Jay and Charlie on the crew are also very nice , knowledgeable and hard workers. The crew cleaned up every day and did not leave any debris or nails behind. We could not have been happier and are glad we didn't overspend for one of the big companies in town.

Great ownership and leadership! Kleckner Siding & Windows…read morecame to my assistance when several other window contractors refused. In brief, my home was built new in 2007. During a recent buyer's home inspection, defective seals (i.e. windows looked foggy) were found in numerous windows. Fortunately, the windows were still under warranty but required the completion of some detailed paperwork (i.e. which was beyond my scope of expertise to fill out) to get new replacement windows from the manufacturer. Upon calling Kleckner Siding & Windows, the owner (i.e. Doug Kleckner) answered directly (i.e. instead of an office manager). He sincerely listened to my situation. He realized this was not his typical job (i.e. his company supplies the new windows and install). However, he was still willing to get involved. Personally, Doug Kleckner came to my home to identify all the defective windows in order to fill out the warranty paperwork for submission. After the warranty claim was processed, he continued to make himself available for questions and to provide advice. Yes, I was charged a nominal fee for these services, but, the peace of mind knowing I had the professional expertise of Doug Kleckner in my corner was well-worth it. Considering his position as the owner of the business, working with Doug Kleckner was as comfortable as socializing with my next door neighbor. He is as friendly, approachable, honest, down-to-earth, fair and easy-to-do business with as they come!

Please do not allow Schmidt Exteriors to place their company sign on your property…read more They told us we'd receive a $25 gift card in exchange for keeping the sign up for a month. It's now been over 3 months, and we have not received anything. I've left multiple voicemails and messages with no response at all. This company is unprofessional and does not honor their word. If they can't follow through on a small promise like this, I'd be very cautious trusting them with a major project like windows or siding. Think twice before doing business with them.

Did nice job but don't want to Honor the warranty work what he sold you sell to get you as…read morecustomer later . You sell a customer something and said you be thier for them you don't care

they did a fa job I would recommend them to anyone. they explained everything to me what was going…read moreto happen from start to finish. the crew t did the work at ou house were top notch I would rate the crew a solid 10 out of 10.

Just had nine windows replaced. Quote was very competitive. Windows came in sooner that estimated…read moreand Brad brought them out and installed them. Only took two days to complete the job. They look great and operate great. Brad did a wonderful job finishing and cleaned up everything. Very satisfied with price, work, and cleanup.

We called premier Windows to get a quote to replace a window. We had used this company in the past…read moreand they did a great job. This time Pat was sent out to give us a quote to replace a window and possibly a door. We ended up just wanting the window replaced. Pat told us that would be no problem and gave us a quote for a new Pella window. So we had him order the window and waited for it to be installed. On the day of the installation there was obviously problems installing the window. Instead of informing us of the problem, they just put the window in that was supposed to be an all wood window on the inside. They installed plastic strips around the window because apparently the gap was too wide to install the wood trim. Instead of informing us of any issues, I had to call up Pat and complain to him. Pat used multiple excuses and then tried blaming us for the window not being correct. He then came up with a solution to order wider wood strips to put around window which I agreed to hoping it would look better. He sent his crew out a couple weeks later to install the wood strips which made the window look even worse. Never heard back from him again. I tried contacting Steve the owner but he just keeps sending us to Pat. I needed a few more windows replaced in this house but it looks like I will have to call someone else because Pat obviously has no idea what he is doing.​

Wow!!!!!! After calling around and getting several quotes, we are so happy we went with Premier…read moreWindows. Randy was very professional, the pricing was right, the installers were in-house and of top quality and all products were only the best. We were only going to replace one bedroom window but this experience was so positive we ended up replacing all the windows and patio door in our home. I highly recommend this company. They are honorable and really take pride in their work. This is a company you can trust.