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    Rotronics

    3.0 (2 reviews)

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    T-Mobile Experience Store

    T-Mobile Experience Store

    3.3(36 reviews)
    2.3 mi
    •$
    Virtual estimates
    Shipping

    Today, we went this place to get a new phone & a sales person name Heidi helped us. Because of our…read moresituations. , we couldn't get a phone today. Eventhough we couldn't get a phone today, she explained everything we needed to know to get a new phone. She was very nowledgeable, with a very professional manner. She made us very pleasant & comfortable... After we left the store. I have a question so. I went back to the store. This time one of the other sales person (a gentleman) answered the question. Also he was very nice. I noticed the store review weren't all that good. Our experiences with this store, we have T-mobile service for a long time, were always good. Keep up the great work & would like to see the store ratings get higher! Thank you Heidi!^^

    My girlfriend and I came in to switch our plan, upgrade to a new phone, and apply her work…read morediscounts -- and Derek made the entire process smooth, stress-free, and honestly enjoyable. He was incredibly patient, kind, and knowledgeable, even while answering my 100+ questions and gracefully handling my girlfriend's sassiness . Derek never rushed us, explained everything clearly, and made sure we understood our options so we could make the best decision. He went above and beyond to get us set up on the right plan with the right discounts, and you can tell he genuinely cares about helping people, not just making a sale. Because of him, we'll only work with Derek from now on and will absolutely recommend him to friends and family. If you're thinking about switching plans or upgrading, ask for Derek -- you won't regret it.

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    Rotronics - electronics - Updated October 2026

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