So...the idea is great...a user friendly remote that controls your TV, DVD, Apple TV and a radio. The execution....not so great!!! Our remote is unresponsive much of the time. The volume goes from o to 6 in .05 seconds. (OK, this might be an exaggeration, but it is meant to convey our daily aggravation.) My calls, emails and texts go unanswered for days, if they are answered at all. Maybe he thinks I am an hysterical female, but it is really that my husband gets too frustrated to call, so it is left to me. Maybe I am being unreasonable, but I think that if I spend $2000 for a system, it should work! This one does not. I would NOT recommend this company. In fact, I would recommend that you NOT use this company. read more