With standing water in the basement I needed help and fast. Got an early morning next day appointment with these folks. They arrived on time, were friendly and professional. About an hour later the blockage was cleared and the water drained. It could not have gone better. Fair price too. read more

John came to our apartment and was super friendly, communicative, and explained things clearly. Highly recommend!

I just had Dan & David back to my house after their initial visit a week ago addressing a clogged basement drain. It appeared some water was still backing up but they checked my pipes again and there was no blockage. That said, they educated me on the unfortunate trajectory of my pipe to the main sewer line-- which has flat areas where water can pool. I appreciated their kind & friendly professionalism in both checking the pipe again, and also taking the extra step of running a camera through the pipe so I could see for myself. Thank you, Dan & David! read more

I just had Roto Rooter come out to my house. Dan and Cotton provided the service. They were both so incredibly nice. They were really kind in the way that they described to me what was going on with my pipes. I still practice Covid safety in my home and they were both very accommodating about wearing masks. They get all the gold stars. They got everything all fixed up so I won't need them again for a long time, but when I do need that kind of service again in the future, I will absolutely call them. read more

I contacted them on Saturday 12/2 as my uncle had sewer backing up into his basement. My call was returned and I was told they couldn't help that day and would call me back on Sunday. I received no call back so their 24/7 is bogus. I contacted Budget Rooter on Sunday and the owner said he would be there on Monday between 10-11. He contacted by by 9:30 AM and was on his way. I would not recommend Roto Rooter to anyone. read more

Must give another shout out to these folks...three years later and same great and reliable service at a fair price. So the proof is in the potty...I mean "pudding." Their professionalism and reliability on prior service were not one-offs. The mark of true pros? Consistent and sustained quality. They rock it and should be held up as an example of how business can be done. Now, for us consumers, let's continue to work with them and spread the word. That is our part. Flush on! Yelp on! read more

BIG shout out to the local Roto-Rooter buys. They fit me in on a day they were understaffed, and still spent the time totally checking out the drain system to make sure everything was clear. Totally professional and I truly appreciate knowing we have great local service staff. Thank you again! read more

I hope NEVER to have to use this company again!! Someone was supposed to come out after 3, no one called to let me know when anyone would be here so I had to call to get a callback. Then the guy tells me they took other people & I would have to be charged an after hours fee! NOBODY warned me if I took an afternoon appt that this would happen. What is the point of an appt if they're just going to take other people before me AND THEN charge me more?!? Also, I was told that I had an appt for yesterday morning. NOBODY showed up or even called until after 2pm! UNACCEPTABLE!! I will DEFINITELY be calling someone ELSE next time!!! Only gave one star because choosing none wasn't an option! read more

Super impressed. Came out 1st thing on a Saturday morning. I called a few local plumbers and no one seemed to want to deal with my backed up drain on a Saturday morning. Jay with Roto-Rooter was quick and friendly. Total price was Less than what other plumbers quoted just come out. I would highly recommend this location. read more

I was fortunate to receive the services of Roto Rooter Sewer and Drain of McFarland. I had a complex drain delemma which was difficult to solve. Thanks to experienced technicians they we're able to detect and fix the problem. The technicians we're courteous and efficient. I highly recommend this company as they provided extraordinary service. Nancy H. read more

I am one to really let my laundry pile up until I REALLY need to do it because it is my least favorite chore. After one load of laundry on a Sunday morning, I went down in to my basement to find a large puddle had come up from the floor drain. Uh-oh, I knew that wasn't good. I called Roto-Rooter. They had someone call me back quickly. They were on overtime (of course) and the trip charge was over $100 more than during the week. I decided I could wait a day (YES! I got out of doing laundry!) Monday morning I was called and they gave me a window that someone would be out between noon and 3pm. 3pm came by and still no show. I called a little after 3 and was told that someone should be at my place in about 20 minutes. I wish they would have been a little better with communication if someone wasn't going to make it during the time window. The tech came out. He was very friendly. Culprit: Tree Roots...Boo! He was able to clear out the pipe pretty quickly. Overall it was a good experience and I would use them again - they just need to work on communication better! read more

Super impressed. I called this company after being referred to them by a plumber who said they'd be better equipped. The technician was professional and worked quickly. The issue was explained to me clearly and the total was less than I anticipated. He was polite and chatted briefly after the bill was paid. Will use them again if I ever have issues. read more

This company was recommended by another plumbing co. and they were excellent to work with. I had a basement floor drain backup and they were able to send someone within an hour. Very fast service and the workers Jay & Dan were very professional and gave tips on how to avoid this and also reminded me to call the service warranty line co. I would not hesitate to use them again. read more

They did a fantastic job, Jay the technician was very friendly and knowledgeable. Tera called on a Sunday to let us know she had contacted the insurance co. and everything was taken care of. Cannot thank them enough for a job well done. . read more

Roto Rooter Sewer and Drain of McFarland was able to come on pretty short notice for a clogged kitchen sink and slow running bathtub drain. Not only were they fast, professional and efficient, they shared some very good advice for my particular plumbing situation in my older home. I highly recommend their service. read more

excellent service! my toilet backed up, and it was late in the day on a weekend, but someone from roto rooter in mcfarland, wi came and fixed it. even though there were delays and a lot of customers that day, he arrived sooner than i expected, and he was very friendly and professional and did a great job, and gave me some good tips for the future - i am a d.y.i. person in general. and it cost less than the original quote. all in all they made a disgusting problem like a backed up toilet into an almost pleasant afternoon. read more

Showed up 2 hrs late because he said he needed to get parts then left after looking at what I needed to go get parts. We replaced a tub shower with a walk in. He left the new shower nozzle too far forward so now the handle doesn't fit. When I complained they never call me back. LeeCompany did the same job and more on the downstairs bathroom for a $100 less and did it right read more