service completed in timely manner, follow-up timely, staff very professional. would highly…read morerecommend

We have used them a number of times, both for repairs and water heater replacement. They have…read morealways done excellent work and in a timely manner. You cannot go wrong with these folks.

Apparently this is known by other plumbers, but Cardinal charges a lot more than common rates…read more I was quoted $9,000 for a new off-brand air conditioner! And the sales person was expecting I would sign the contract on the spot - I didn't. I was then quoted $4,500 for a new water heater. A local plumber charged me $2,600 for the exact same water heater. Cardinal was charging 69% more. Be sure to shop around before signing anything.

They were very quick to respond. I ended up going with a smaller contractor that was 30% cheaper…read more A little high pressure for their sale too.

This place is such a treasure. Bring good photos of the problem you're trying to solve, and you…read morewill get patient, detailed advice that considers all the factors important to the success of your problem, like what tools you have access to. They've let me borrow a pipe cutter and given me helpful advice on what type of saw blade to use to cut a pipe, and tips to brace the pipe so as not to cause further damage....YouTube is great but a dialogue with a teacher who's expert in the field and old houses is priceless. The whole project to replace my leaking drain pipe, starting with advice-seeking at Howe, to grabbing the right sawzall blade at Ace to cut through the pipe above the trap, took about 2 hours of casual effort including travel time and cost about $21 in parts from Howe and a few bucks for the blade at Ace.

Hands down the go to place for every plumbing need, as a DIY'r, I have never had to second guess a…read moresingle thing told or explained to me by the plumbers plumber seated at the helm of this shop in the Willy Street neighborhood. It's been about a year since my last visit and I am surprised to see I hadn't previously sang praises to Howe Bros. Late but only bit.

The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

Had an issue with a leaking kitchen sink, they were were able fix the botched plumbing very…read morequickly. No further issues over a year later!

Capitol has been doing my plumbing for more than ten years now in my house plus two apartment…read morebuildings. Their service is consistently fast, honest, and professional. The first time I called them, Stan showed up at 07:50 a.m. for an appointment at 08:00 on a Saturday - but he hung out in his truck and waited until eight on the nose to knock on the door. I had a clog in my sink drain that was too far down for my snake to reach. He measured from the sink and the main, cut out a bit of pipe, cleaned it out, and then installed a T joint with a plug I could take out if I needed. Now, there's no part of the pipe I can't reach with the snake. That was the first of many great interactions. At this point, I tell them what the problem is, and they come fix whatever it is, and I pay them. I trust them so much that I don't need to talk to them before they fix something.

We needed to have a new kitchen faucet installed and a toilet inspected for a possible leaking seal…read moreand a Kohler bidet toilet seat installed. The plumber Capital sent was courteous and thoroughly professional. After an hour everything was done. We couldn't be happier with their service.

Carl Lorentz is a reliable and thoughtful plumber. His look and candor is reminiscent of a college…read moreprofessor and he always teaches me a thing or two while he's working. His prices are fair and I never feel like I'm being scammed. He's my go to plumber!

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.

I needed a kitchen sink repair. After about 20 minutes of work..taking off drain pipes, snaking…read morethe pipes, running water...I was told $351. I think this is excessive for 20 minutes of work.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and…read morequick to call back when there was a small change in arrival time.

This company offers wonderful, professional and affordable service! We had them put in a new Kohler…read moretoilet in our downstairs bathroom last Fall and it was such a great experience that when our upstairs bathroom needed a toilet, of course I called them! The communication with Sandra aka Min, was awesome and they sent Jake both times and he too, is wonderful! From the communication to the removal of the old toilets to the install.... Perfect! Jake is amazing and cleans up like he was never here! Love that! I highly recommend them!!

I've been a longtime customer of Pertzborn Plumbing, they had always done good work, but I have…read morebeen very disappointed with their recent work and refusal to make things right. Next time I need a plumber, I'll try someone else. Pertzborn helped out with a backed up sewer line when we moved into our new home in 2020. Their plumber said the crabapple tree in our front yard had roots that were clogging the line and recommended we have the sewer line roto-rooted regularly. We hadn't had any problems in the five years since, but we had Pertzborn out to fix an unrelated plumbing problem (plastic bolt holding toilet to floor broke), and I thought I'd have them also check and clean the sewer line while they were here. I explained the whole backstory to Pertzborn's dispatcher and thought I was fairly clear that we wanted the line checked and cleaned. The crew running the roto-rooter didn't run the camera down the line, they just ran the rooter, hit what they thought was an obstruction or misaligned pipe, but didn't bother getting the camera out, just guessed maybe there was a small lip or misaligned pipe and said we'd probably be fine. I'm not a plumber, so even though I was confused (and a bit pissed) that they didn't use the camera, I took their word for it. Not even a week later, we had sewage backing up through the floor drain in our basement. This of course happened on a Friday. Called Pertzborn, they said they'd see us Monday. When the new roto-rooter crew showed up on Monday, they got the camera out and let me watch as they fished it down the sewer line. They determined that the obstruction the first crew just guessed about was a test plug, then pushed through and cleared the line. Again, I'm not a plumber, but what happened seemed fairly straightforward: first crew misidentified the problem, and left a bunch of debris sitting in or in front of the test plug, which eventually clogged and caused the sewer backup. When I asked the second crew about this, the plumber gave some wacky explanation that it was our house's low-flow toilets (blame the government regulations!) and that our family of four (with 2 teenagers who enjoy long showers) wasn't flushing enough water down the pipe. Riiiiight. We hadn't had a problem in 5 years with the same low-flow toilets, but it's just an amazing coincidence that we had a sewer backup within a week of the first Pertzborn crew not getting the job done. Plumber said he'd see what they could do about the bill, but I never heard from anyone at Pertzborn. They just sent me a bill with two separate sewer/drain cleaning charges. When I followed up with them about this over email, they said they didn't like my tone. And that they don't guarantee their work. So, enjoy your extra $165, Pertzborn. It's the last of my family's money you'll see.