Cooper Plumbing was recommended to me by numerous people who had used them before and said they were fair and reputable. I had a different experience. Although I am eternally grateful that they were able to come in on short notice and fix my tub, I ended up paying for a mistake the plumber made. I called because my husband had pulled the tub handle apart in order to fix the temperature controls. After fixing the temperature and putting everything together again the tub was leaking when the water was turned on. The plumber arrived at my house at approximately 12:30pm on Monday August 8th. He diagnosed and fixed the problem in about 45 minutes, however as he was putting the tub handle back on he tightened the screws too tight and broke the handle. So then he had to take everything apart again and replace several parts since he had to replace our tub handle with a newer one. It took him another 45 minutes to put everything back together and leave. I was surprised to get my bill and see that I was charged for 2 hours of work, even though the last hour of work was because the plumber himself broke something. When I called the company and explained what happened I was told "it's tricky when working with water to know who is at fault and why the part broke" even though the plumber said out loud that he broke the part because it was plastic and he tightened it too much. The company offered to take $36.50 off the $236.50 bill, meaning that I only overpaid by $61.50. And a bill that should have been $138.50 actually cost me $200.00. I will never again go back to or recommend Cooper Plumbing because of this experience and will urge friends, family, and other duplex owners to choose another company when looking to fill plumbing needs. read more