Apparently this is known by other plumbers, but Cardinal charges a lot more than common rates…read more I was quoted $9,000 for a new off-brand air conditioner! And the sales person was expecting I would sign the contract on the spot - I didn't. I was then quoted $4,500 for a new water heater. A local plumber charged me $2,600 for the exact same water heater. Cardinal was charging 69% more. Be sure to shop around before signing anything.

They were very quick to respond. I ended up going with a smaller contractor that was 30% cheaper…read more A little high pressure for their sale too.

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.

Sean was great to work with and looked at money saving solutions to my issues…read more I will definitely be calling Sean for any future issues. Thank you, Dan Whitford

Awesome response time. Efficient and quality work. He knocked out broken pipes in laundry area and…read moreshower valve and trim replacement in a few hours! Highly recommend.

We had Harker come out for an initial assessment and maintenance for our furnace and AC - they came…read moreout promptly (non-urgent service) and were also able to do maintenance on our humidifier system at the same time. I appreciated the tech's assessment and recommendations about frequency of maintenance needed and setting expectations for future replacement (we have an older furnace so I suspect it's coming sooner than later). They had a good deal on "early bird" maintenance and discount on multiple services - luckily nothing else was wrong so no repairs were needed, but I thought it was a pretty reasonable service price overall!

This morning, I had my furnace winter tune-up by Harker Heating and AC. The report on the condition…read moreof my furnace was detailed, but also easy for me to understand. For my family's and my own safety, I have my Heating system checked over each Winter by Harker. I have found Harker over the years, to be a knowledgeable and reliable Heating and air conditioning contractor. I would recommend Harker, for you to consider having your furnace checked by Harker before this winter's cold weather arrives. A reminder change the batteries in your smoke detectors, gas detectors. And test them before this winter.

The reason I came into contact with Luke Bauer from Metro Plumbing and Drain Cleaning is I bid on a…read morenew toilet that was being donated by them to the Middleton VFW Golf Outing's silent auction. To make a long story short, I won! When I say that, I mean it in so many ways. Meeting and doing business with Metro was one of the easiest, most uncomplicated experiences I have ever had when dealing with people in the service industry. From their office staff (Becky is amazing, organized, and just fun to talk to) to Luke, I have no complaints. Luke's experience and professionalism is top-notch and trustworthy. To be able to say that I enjoyed talking to him while he was here and felt secure in his knowledge and advice. Again, I won, and so will you if you use Metro Plumbing and Draining Cleaning for your plumbing/drain needs.

From the owner: We can service all your plumbing and drain cleaning needs quickly!read more

This company offers wonderful, professional and affordable service! We had them put in a new Kohler…read moretoilet in our downstairs bathroom last Fall and it was such a great experience that when our upstairs bathroom needed a toilet, of course I called them! The communication with Sandra aka Min, was awesome and they sent Jake both times and he too, is wonderful! From the communication to the removal of the old toilets to the install.... Perfect! Jake is amazing and cleans up like he was never here! Love that! I highly recommend them!!

I've been a longtime customer of Pertzborn Plumbing, they had always done good work, but I have…read morebeen very disappointed with their recent work and refusal to make things right. Next time I need a plumber, I'll try someone else. Pertzborn helped out with a backed up sewer line when we moved into our new home in 2020. Their plumber said the crabapple tree in our front yard had roots that were clogging the line and recommended we have the sewer line roto-rooted regularly. We hadn't had any problems in the five years since, but we had Pertzborn out to fix an unrelated plumbing problem (plastic bolt holding toilet to floor broke), and I thought I'd have them also check and clean the sewer line while they were here. I explained the whole backstory to Pertzborn's dispatcher and thought I was fairly clear that we wanted the line checked and cleaned. The crew running the roto-rooter didn't run the camera down the line, they just ran the rooter, hit what they thought was an obstruction or misaligned pipe, but didn't bother getting the camera out, just guessed maybe there was a small lip or misaligned pipe and said we'd probably be fine. I'm not a plumber, so even though I was confused (and a bit pissed) that they didn't use the camera, I took their word for it. Not even a week later, we had sewage backing up through the floor drain in our basement. This of course happened on a Friday. Called Pertzborn, they said they'd see us Monday. When the new roto-rooter crew showed up on Monday, they got the camera out and let me watch as they fished it down the sewer line. They determined that the obstruction the first crew just guessed about was a test plug, then pushed through and cleared the line. Again, I'm not a plumber, but what happened seemed fairly straightforward: first crew misidentified the problem, and left a bunch of debris sitting in or in front of the test plug, which eventually clogged and caused the sewer backup. When I asked the second crew about this, the plumber gave some wacky explanation that it was our house's low-flow toilets (blame the government regulations!) and that our family of four (with 2 teenagers who enjoy long showers) wasn't flushing enough water down the pipe. Riiiiight. We hadn't had a problem in 5 years with the same low-flow toilets, but it's just an amazing coincidence that we had a sewer backup within a week of the first Pertzborn crew not getting the job done. Plumber said he'd see what they could do about the bill, but I never heard from anyone at Pertzborn. They just sent me a bill with two separate sewer/drain cleaning charges. When I followed up with them about this over email, they said they didn't like my tone. And that they don't guarantee their work. So, enjoy your extra $165, Pertzborn. It's the last of my family's money you'll see.

Have used Dave Jones for HVAC, plumbing and electrical for several years - always very pleased with…read morethe work. Today was no exception- I had several electrical issues and one was complicated with an unusual set up for my pond aerators that had been installed 10 years ago by another contractor. Cameron and Mike solved all the issues! Cameron's solution to my electrical service to my pond aerator was awesome - resulting in a setup where I no longer have to worry about mice damage. I highly recommend Dave Jones!

We had a very disappointing experience with Dave Jones related to service calls for a boiler. The…read morehouse on the UW-Madison campus where young women live. It is managed by alumni, who volunteer their time. In the fall, we attempted to schedule a preventative service inspection before heat was needed throughout the building. That request was pushed off by their team until January, which eliminated the opportunity to proactively address any issues. When a service call was eventually scheduled, a technician arrived on the wrong day without any advance notice. We were not given the standard 24-hour notice, which created unnecessary disruption for our residents. Legally we are required to provide this for non-emergencies. Additionally, the technician went upstairs where residents were showering with no alumni escort or supervision. It made for an uncomfortable situation for our residents, which could have been avoided with the scheduled time or advance communication. More concerning was a later situation when our residents were left without heat. A service technician came out and called to explain what was wrong but did not provide a solution, plan, or timeline. When we called back around 2:45 p.m. to follow up, we learned that everyone had already left for the day. The receptionist had no information about parts, next steps, or who to contact, and could not reach anyone. The following day was a holiday, so there was still no communication or plan in place--and no heat. After another full day without communication, we contacted a different provider who was able to diagnose and fix the issue the same day, restoring heat for our residents. Once that vendor was lined up, we notified Dave Jones that their assistance was no longer needed. The only timely element they were able to do was send us a bill for diagnosing a problem but leaving us without follow up support or repair. Given the lack of communication, coordination, and urgency, we had a very bad experience, especially for a no-heat situation. We cannot recommend Dave Jones for boiler service and would encourage people to avoid this vendor and seek out others when similar service is necessary.

I needed a kitchen sink repair. After about 20 minutes of work..taking off drain pipes, snaking…read morethe pipes, running water...I was told $351. I think this is excessive for 20 minutes of work.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and…read morequick to call back when there was a small change in arrival time.

Had these folks do a few jobs for me. Very responsive, professional folks. Fair pricing…read more Excellent work. And friendly as well!

Have used Triggs dozens of times over 40 years both at my house and doing sub work for my heating…read morecompany.professional and reliable always.

HORRIFIC COMMUNICATION. Could not get ANY numbers right, house number, cc#, email was wrong…read more VERY unprofessional. Office staff complained about installer, installer complained about office lady and being the only tech. DO NOT RECOMMEND TO ANYONE. Spent so much on the softener system, which is nice, but company is TERRIBLE. TOOK 4 days over the course of several weeks to complete a job I was told would be done in 2 hrs.

We had a broken water softener removed and a new one put in. Justin and Xavier were great. They…read moretook care of the whole process with zero headache for me. I really appreciated the great service and we can tell a difference with the water already. The company worked with us on pricing to help us make it work in our budget. Absolutely recommend!