Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their technicians - for the most part - are good. However, their prices are way too high, and their…read morecustomer service stinks. It takes 5 phone calls to get anything done because all I get is the stupid AI rep who can't solve any problems. I've heard they've been bought out by a national company in the past year, and changed a lot over to AI. I don't think they are locally owned anymore. I'm wondering if they are not hiring people to answer phones (or worse - letting people go) because all I get is the AI rep.

Our water heater started to leak. Many plumbing companies couldn't come replace it for several…read moredays. The Plumbing Place could replace it within about 36 hours AND their prices beat the other companies!! The tech (John) was polite and informative. He completed the job quickly and completely.

My Parents, who are in their late 70s, water softener system had failed, and stopped working on…read more11/14/2022. I had gone down to check out the system. I heard a leaking hiss, and found a pinhole leak, from one of the main water lines so I turned the water supply off and did a temporary patch to the leak. I had worked on the system before, but it was at it's end of life, and needed to be replaced. I called Plumbing Place, it was already late afternoon, and the receptionist said she would call their master plumber, and would give him the details, and to expect arrival time between 7-7:30 the next morning. The Tech was prompt, and was friendly. He checked over the system, and told me all that needed to be done, and gave me an estimate. I had agreed, and he went to get the the necessary parts, and returned. He removed the old system, and installed the new one. He also did some pipe replacement, and repairs. He was very skilled and efficient, and the new water softener system looked great! The job was completed in just a few hours, I was very pleased with the work he had done, I would contact this company again with any future repairs! I would highly recommend Plumbing Place, as a very reliable company to do business with!

Poor communication. Outdated payment options. I was the first appointment for the day, I live six…read moreminutes away but was charged $100 for travel time.

I called Ziegler Plumbing to replace our toilet on Monday and Dave set an appointment for Thursday…read more He called me as he had a spot open up on Wednesday and I accepted that. They called in advance and were on the way. Arrived on time and within and hour we had a brand new toilet installed! The old one was hauled away and I did not have to shop or do anything. Upon completion of the work everything was picked up and cleaned! Dave recommended the Gerber toilet and I do have to say it is quiet and powerful. It is a pleasure to do business locally and to know that Ziegler Plumbing will stand behind the product and the workmanship. For all your plumbing needs I highly recommend Ziegler Plumbing. Give them a call you will be happy you did. Chip and Sue DeForest WI

This place is such a treasure. Bring good photos of the problem you're trying to solve, and you…read morewill get patient, detailed advice that considers all the factors important to the success of your problem, like what tools you have access to. They've let me borrow a pipe cutter and given me helpful advice on what type of saw blade to use to cut a pipe, and tips to brace the pipe so as not to cause further damage....YouTube is great but a dialogue with a teacher who's expert in the field and old houses is priceless. The whole project to replace my leaking drain pipe, starting with advice-seeking at Howe, to grabbing the right sawzall blade at Ace to cut through the pipe above the trap, took about 2 hours of casual effort including travel time and cost about $21 in parts from Howe and a few bucks for the blade at Ace.

Hands down the go to place for every plumbing need, as a DIY'r, I have never had to second guess a…read moresingle thing told or explained to me by the plumbers plumber seated at the helm of this shop in the Willy Street neighborhood. It's been about a year since my last visit and I am surprised to see I hadn't previously sang praises to Howe Bros. Late but only bit.

Dallman is now part of a larger company. Our plumber was quick, courteous and efficient. A leaky…read morewater valve on a pipe was replaced in about 15 minutes. Cost was significantly more than expected based on their rates. The apparent explanation is they charge A LOT for parts (and they won't use yours).

Receptive, quick and pleasant to deal with. Was able to get my softener replace on time and on…read moreschedule to my liking. Could have gotten it done same day!

A Christmas Angel, Michael O. saved us from our worst Christmas nightmare…read more 6 o'clock on Christmas night, We planned to have our Christmas evening supper, and exchange gifts, Suddenly, a loud crack shook the house, the lights flickered, followed by another loud crack. This time the lights didn't flicker, but went out completely along with all the electricity! The house shook, my spouse found a flashlight and went to investigate the basement. When I got to the steps to the basement. I could smell smoke. I didn't think it was a good idea to be down there in the pitch black so I told him I was calling 911. He accepted the need to abandon the house and go outside. We put on our heavy coats took a couple of chairs and went outside to wait for the fire department. We waited for 2 1/2 hours outside in the dark and cold as the fire team worked. EMTs, provided warm blankets. When their investigation was finished, We were told to find another place to stay. All utilities were disconnected. We reached out to our electrician to see if he could help us, Then looked for the nearest hotel to sleep that night, Grateful, no other damage was done to the residence except to our now very black fuse box. We were assured everything would be ok. We didn't feel that way as we used flashlights to look for items we would need to take with and food we could use tonight and tomorrow. The next morning, our electrcian recommended we contact Action plumbing heating and electricity. He said they're very reliable and would take good care of us. We did and a few hours later received a call from their representative, Mr. Michael O, our Christmas Angel, He expertly and quickly restored our home, saving Christmas for us. This kind, caring, concerned electrician had us relaxed and calm within minutes with clear expectations of how this repair would go. He told us he would stay in our home through the night to get as much done as he could so that he could get us back at our house as soon as possible. He even texted throughout the night on his progress. While he labored on our behalf in our dark, cold, smokey basement, we spent another night in a warm comfortable room not far away. His texts through the night led us to believe, we could indeed check out and go home to stay. To our joy and happiness, as we drove up the driveway, we witnessed the truth of his promise and incredible skill when we saw the kitchen light welcoming us back knowing the refrigerator was running. Our holiday food was safe. It was like looking into a dark sky with one star awake. He left to rest and restore himself with a promise all will be completed before the end of the day. When he returned to finish the work that afternoon, slowly, but surely each room came back to life as he finished the wiring room by room until everything was turned on, especially the stove! The refrigerator was still cold and chilled. We really appreciated his thoughtfulness in making sure that was where he started. Christmas was saved because of Michael O., our Christmas Angel, saving our food supplies, we could finish wrapping gifts that were still neatly under the tree. He was thorough in his clean up. There was nothing for us to take care of. He truly is a very caring, compassionate, empathetic electrician toward people who are suffering, unexpected losses, especially at this time of the year. We were blessed that Action, plumbing heating and electronics, sent this amazingly wonderful, skilled and dedicated electrician our way. We were blown away by his willingness to give up his warm night's sleep in his own bed and his family in order to make sure we got our home restored. He willingly settled into a dark cold, unlit, basement with nothing but flashlight to do his work by, was beyond any expectations we could have had imagined. Getting us back into our house as quickly as possible to salvage some of our Christmas activities with family was his priority. He's the most amazing person I've ever met, willing to go all out for other people first, even though he didn't even know us, Michael O, you truly are our Christmas angel 1) damaged fuse box, 2) fully repaired. Shay

Our water heater died and we needed a replacement ASAP. Action returned our call right away,…read morediscussed our needs, and was able to provide an estimate over the phone based on our needs and a photograph we sent of the existing heater set up. They then sent someone out the next day. Ethan, the technician, was on time and efficient. He also cleaned up after himself. All in all, very happy with their service.

Action's bid for mini-splits was a bit higher than my neighbors thought fair, but they gave honest…read moreadvice, good communication when first plan (to replace 1 head) fell through, and answered the phone quickly when I needed to accept quickly, and let me talk to the tech. system is quiet, thorough and has better features. They looked at my toilet too.

I have used Action in the past many times but yesterday will be the last. Last year i had a outside…read morewater spicket shut off valve in my basement start to leak and called them out to replace it . It was reasonably priced at around 200.00. Yesterday I had them come out for a second one that was leaking(actually in an easier to access spot as well) The two guys were out here for about 20min and came back with a bill for 697.00 for this same job that took less time and was easier to do then the one last fall. When i complained they came back with a "revised" invoice for 397.00 that i paid but was very unhappy. I was also to have them come out and give me a quote on hooking up a heater in my shop but after that i called them and said don't bother. I have had them do stuff for me 4 times and this will be the last. GET A QUOTE BEFORE THEY WORK ON ANYTHING TRUST ME .

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.