What can be said about water? Or a company which deals in water?…read more Well, let's see. About five years ago, I bought my current home. In the basement, there was a faded, lime-green water softener brine tank and recharge tank. It was "antique" - but wasn't in use (it had been bypassed). There on the front of that brine barrel was the logo for Fox Water. Since the tank was so old (30 years or more), I figured Fox Water might have been long gone - and I stared at it every day for two years before finally looking them up for an estimate on removing it and replacing it with something useful. Even though it was a few years ago, the conversation on the phone stands out in my memory as the thing that sold me on hiring them. It's a family-owned and operated business - and they really know their stuff. The price for a new water softener was agreeable and the experience of "water softener sales and service" was as titilating as it sounds. Now I have soft water, which makes everything about my life a little bit better. But wait, there's more... A little over a year ago, we heard some disturbing news about some of the wells in Madison - that there were chemicals in some of the wells, but they were "within acceptable limits". Our concern (and our desire for tastier water) led us to buying bottled water (for a dispenser) from Fox Water. I choose to run the empties back to Fox Water every month or so, and lug the full ones home and into my basement for storage. Just yesterday, I stopped in to drop off the empties and pick up some full jugs - and the chap who loaded my water in my truck complimented my baby for being awesome. Their price for bottled water (from Nicolet) is very reasonable - they're always friendly when I stop in - but when you compliment my baby, congratulate me on being a dad and shake my hand? Sold. Customer for life.

I go to Fox Water because they carry Nicolet bottled water. Boss man Ray is quite unfriendly…read more (Probably saves his nice face for the customers whom he knows better. Good for them, bad for people like me.) His employees are generally friendlier, which makes my trips there tolerable. I put up with Ray's surliness because I like Nicolet water and don't know where else to get it.

We called to have our softener inspected and turns out the regen system wasn't turned on (head…read moresmack). Trevor, who helped us was extremely kind and knowledgable. We didn't feel like it was a wasted service call as we enjoy learning about one of the vital machines that help keep our water safe and our sink from staining. Our softener was under 7 years old and we weren't pressured to buy a new one (thankfully). He gave us his card and mentioned that he will check in a the next week or so to see how things are going. If this is any indication of how this company runs, I will forever use them for all my softener purposes. 100% recommend! Thanks for bringing a rockstar to our home. Cheers,

Last fall ordered 15 bags they only brought 6. Had a salt delivery scheduled for today. Waited all…read moreday then called at 3:30 and they said it's coming a different day. All done ordering salt from them. Yuk.

I've used these guys a number of times and I've recommended them to clients and friends. It's time…read moreI wrote a proper review. Their work is great and they consistently come in at or under budget. I just had them out to repair a couple of things and the guys they sent were all knowledgeable and personable. They take the time to do things right and provide explanations that are easily understood by non plumbers. They even take the time to help me understand how better to live in my home. 10 out of 10. Will hire again.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Had what I thought was going to be a costly repair, that I was putting off for awhile. Ended up…read morewith another issue (unrelated) and needed to call a plumber. Benjamin was able to come out that day and fix both problems in under an hour. Ken who was the service technician was great. Would recommend to anyone who has plumbing needs and will be using them in the future.

We've used Benjamin for a handful of projects. We've learned they're fine for opening clogged…read moredrains and that's about it. They installed a toilet that leaked and ruined our bathroom floor. They also gave us a complete runaround on installation of sump pump. "We can do it! We can't do it now because we have to order parts. We got the wrong parts." Several weeks passed after I first called and still no sump pump. We told them to just forget it.

Ron is very knowledgeable & friendly. Easy to schedule, came for an estimate & returned for the…read morerepairs. Work completed properly & reasonably. Ron added a gas line to our stove for half the price. We really are enjoying cooking with our new gas stove. Highly recommend!

Can't recommend them enough. Came and fixed our sump pump same day after a big storm. Super nice…read moreguy and handled the job quickly and expertly.

Capitol has been doing my plumbing for more than ten years now in my house plus two apartment…read morebuildings. Their service is consistently fast, honest, and professional. The first time I called them, Stan showed up at 07:50 a.m. for an appointment at 08:00 on a Saturday - but he hung out in his truck and waited until eight on the nose to knock on the door. I had a clog in my sink drain that was too far down for my snake to reach. He measured from the sink and the main, cut out a bit of pipe, cleaned it out, and then installed a T joint with a plug I could take out if I needed. Now, there's no part of the pipe I can't reach with the snake. That was the first of many great interactions. At this point, I tell them what the problem is, and they come fix whatever it is, and I pay them. I trust them so much that I don't need to talk to them before they fix something.

We needed to have a new kitchen faucet installed and a toilet inspected for a possible leaking seal…read moreand a Kohler bidet toilet seat installed. The plumber Capital sent was courteous and thoroughly professional. After an hour everything was done. We couldn't be happier with their service.

Our pressure tank was showing signs of air bladder failure, Judd came out and assessed the problem…read moreand within the week was able to come out with a new tank and install it. this was not an emergency situation and I was happy to have the time to figure out costs and look up alternatives. Our standard plumber does not do this work but recommends Judd to do it because they don't. I'm very happy with their service and the guys who come out to do the work are great about cleaning up after themselves ( plumbing can be messy work). The cost was a little higher than AI estimated, but I take AI with a grain of salt.

The technician was extremely rude to my wife and I about pretty much everything we addressed with…read morehim. The home office secretary was also rude. I don't know why these people have such negative attitudes but it was an extremely unpleasant experience for us. These people do not deserve your business.

Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and…read morequick to call back when there was a small change in arrival time.

I needed a kitchen sink repair. After about 20 minutes of work..taking off drain pipes, snaking…read morethe pipes, running water...I was told $351. I think this is excessive for 20 minutes of work.