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    Rotech Healthcare

    1.4 (123 reviews)
    Closed 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated 1 week ago

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    10 months ago

    Tried to get information and help. Springdale office was no help and difficult on the phone.

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    Page 1 of 4

    Ask the Community - Rotech Healthcare

    Review Highlights - Rotech Healthcare

    Although Richard came to service our oxygen tank he was willing to look at our nebulizer that was not functioning properly.

    Mentioned in 3 reviews

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    Martin Mobility

    5.0(3 reviews)
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    I have been looking for a zero gravity, lift recliner with leather like upholstery and found just…read morewhat I wanted at Martin Mobility in Georgetown. Jeff Miller was very helpful, informative and a pleasure in helping me find exactly what I was looking for. Turnaround time for delivery was very convenient.

    Absolutely love this business. My brother is disabled and we had gotten a power wheelchair from…read moreanother national company about 19 months ago. This other company has been atrocious when the chair needed repairs. This time they told me in mid-November 2024 that they couldn't even evaluate his power wheelchair until February 2025 and then said it would be 3-4 months "to get parts". This is unacceptable when someone is 100% dependent on his power wheelchair to live in his home. So I went to Home Medical Equipment by the Kerring Group and they referred me here. It is apparently part of their company. That was last Friday. On Monday my brother's power chair was evaluated by an engineer (I didn't know this was even an option!), he was given a loaner chair and his chair is being repaired now. In addition, the engineer was able to address issues by brother has had that has caused him pain and tell him that he's on the wrong cushion and has an incorrect armrest. The cushion he had my brother try was immediately more comfortable. Holy smokes, they were wonderful! I'm so grateful to Alex ( the engineer) and Josh!

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    Healthline - Austin - Better. Smarter. Health Care @ Home.

    Healthline - Austin

    2.8(44 reviews)
    4.0 mi
    $$$

    As stated by others... Healthline is a racket and are crooks. They lied to me about the costs and I…read moredid not even receive the correct equipment. When I complained about not getting the right equipment they let me know I owed them an additional $250+ I refused to pay and after 4 calls was finally able to return the equipment. Now they are still calling to get payment for the equipment that I returned. Horrible business, it is everything wrong with our medical system.

    What crooks! Some…read moreDME companies can be total scumbags. This is one of them. I started receiving TEXT messages from a "Tammy" after my primary referred me over here. What a complete circus act it's been. So they keep claiming to have sent me supplies via UPS. Here's the thing: I have a delivery notification account set up with UPS. Why does that matter? Well UPS sends me alerts when a package is en route, delivery updates, alert the day before, and day of delivery. So, I ALWAYS know when a package is coming my way with UPS. I didn't receive a notice of any delivery from this clown office. They repeatedly keep referencing a tracking number. They now tell me to file a claim with UPS. Well clowns, you know damn well the package recipient doesn't even do that. IT'S YOUR RESPONSIBILITY TO FILE ANY CLAIM ON THE PACKAGE YOU SEND. It's 100% the shipper you dolts. I can't even file a claim on my end and YOU KNOW THAT. It needs to be filed from the shipper's account. In addition, "Tammy" refused to respond to my inquiries and NOT ONE PERSON VERIFIED MY ACTUAL ADDRESS THEY USED even though I made several calls to the CPAP dept and billing in another country and asked them to verify it. Until Tammy was dipping out for her three day weekend at the end of the day, she passive aggressively confirms "my address" and spolier alert, it's wrong. Just as I suspected. Also, they told me several times to contact UPS myself. Joke's on me again. They freaking know you can't even talk to a person over there. I knew that, but I still called anyway to check that stupid box and jump through another hoop. Then the cherry on top, they send me a text on a SATURDAY MORNING, telling me I have an invoice due for the supplies I never received. I never even opted into texts, so this is totally illegal. I have wasted hours of my life trying to fix this. They can go to hell if they think they can scam my insurance policy and BILL ME MORE MONEY ON TOP OF THAT, for supplies they SENT TO THE WRONG ADDRESS. As if all of that isn't enough, they bill under a company Aero something or other and are "Healthline" which I assume is NOT CONTRACTED with my insurance company. Who knows. But, they are a 100% scam, I am sure of that. Next week I am filing an official complaint with my insurance company against these con artists for all of the described ridiculous events. What do you think TAMMY? P.S. I also have legal services through my employer and I'll be talking to them too next week about your little stunt. See my screenshots of some of the evidence of this shit sandwich I've been served. I'm actually really glad that tool, Tammy decided to only text me. Thanks for the evidence, sister! At least you helped me with that.

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    Healthline - Austin - The label on the equipment they sent me.

    The label on the equipment they sent me.

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    Text #2

    Rotech Healthcare - medicalsupplies - Updated May 2026

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