Kourtney was very caring and knowledgeable. Her instructions were very clear and easy to…read moreunderstand.

My doc refused to help me choose a mask and adjust it, referring me to TX Home Medical. There, Ms…read more Martinez quickly identified that my headgear didn't match my mask. She answered all my questions, and helped me get fit for a different style of mask. She spent so much time with me I felt a little guilty. However, she also advised me to put the spherical bacterial filter between the heated tube and the machine. As I discovered later on my own, this is wrong for a couple of reasons, and resulted in poor airflow which is likely why I didn't see results. First, the connector for the heated tube has an electronics connector that's supposed to insert into the slot on the machine, so if you put the filter on that connector, the machine can't communicate with the tube. Second, bacteria filters are incompatible with humidifiers, because it's hard to push wet, humid air through the filter, which results in poor airflow. Had I trusted her advice and stopped looking, this could have negatively affected my health.

Very helpful employees in store. Found everything I needed!! Convenient to me as well!read more

So tired of the constant snafus of wrong prescriptions being filled or filling ones not asked to be…read morefilled. Couple that with the abject rudeness of the ladies that work there and I'm done. They already ran off my husband and my BFF, now I too am transferring my business elsewhere.

I had to pick up a friend in San Antonio earlier in the day. His walker had a badly bent wheel and…read morewas going make it very difficult for him to get around. We were recording in a sound studio later that day, and there wasn't a lot of time to find a wheelchair for rent without paying hundreds of dollars for only a few days. Martin Mobility let us have the chair for the entire week at half the cost of anyone else in Austin. I picked it up, and Elizabeth showed me how to pack it, lift it, and store it properly in my car. My friend Larry could not stop talking about how much easier it was for him to get around. From now on we will use Martin Mobility whenever he comes to town. Very reasonable prices, helpful, hardworking employees. This is what local business is supposed to be.

I have been looking for a zero gravity, lift recliner with leather like upholstery and found just…read morewhat I wanted at Martin Mobility in Georgetown. Jeff Miller was very helpful, informative and a pleasure in helping me find exactly what I was looking for. Turnaround time for delivery was very convenient.

2022-04 The location on Burnet Road was clean and bright. The reception staff were civil and…read morepolite but grim. Training session was led by a cheerful person and all questions were carefully answered. I'll update later for billing and resupply perspectives

This is a horrible company to deal with as far as oxygen supply. They make me use the home fill kit…read morebecause I live so far out of the city. But my rescue tanks will not refill on the kit. We have tried and tried. So I'm trying to get some regular rescue tanks. First off, they question why I need the larger size. So I have to explain to them. My insurance company has to get involved as I do not need to provide a reason - the doctor's prescription covers it. My insurance covers it. It's always something with them and the large tanks (I think it's M-60).

Situation resolved after contacting manager. Had what was ordered 1 hour later. Thanks. Now to…read moresee if bills arrive on time with Coding included.

I arrived in Austin last night from Santa Fe with a cpap issue and Jason and his team helped me…read moreright away. I can't say enough good things about the quality of customer service and care these folks showed me. I highly recommend them.

I felt ecstatic to learn that a medical supply office was opening up near me to assist with C Pap…read moresupplies and to send data to my sleep specialist. Allmed was very happy to sell me a new machine and told me to come in with the data card any time for analysis. Well when I returned I was told that they do not handle the data read outs. I would need to send the card to San Antonio! Big disappointment. ..I feel like they really misrepresented their support...Today I tried to stop in and there was an Office Closed sign on the door! This was at 3 o'clock on a normal work day. I cannot recommend this business...

I do not enjoy having sleep apnea. But I do enjoy being able to shop for the supplies I need and…read morebeing greeted and appreciated with great customer service. I have dealt with this company for a couple years now and they have always been top notch.

FANTASTIC! A technician came to me at 10:30 at night because our oxygen tank ran out. It was an…read moreemergency Matt who works there was wonderful. I give him 25 stars !

Lousy service. Do not return phone calls within a couple of days. Do NOT followup - YOU have to…read morefollowup.