I arrived in Austin last night from Santa Fe with a cpap issue and Jason and his team helped me…read moreright away. I can't say enough good things about the quality of customer service and care these folks showed me. I highly recommend them.

Situation resolved after contacting manager. Had what was ordered 1 hour later. Thanks. Now to…read moresee if bills arrive on time with Coding included.

Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

Super nice and very knowledgeable. Great to have a local place with medical supplies.read more

They stall you when you try to get a mask that actually fits, tell you you only had 30 days to get…read morea proper fitting mask, tell you they "can't" order you a mask that actually fits, refuse to send in the correct paperwork to your insurance company. Bill you upfront and also your insurance for the same costs. And lie when you ask them to fix all of the above.

Kourtney was very caring and knowledgeable. Her instructions were very clear and easy to…read moreunderstand.

2022-04 The location on Burnet Road was clean and bright. The reception staff were civil and…read morepolite but grim. Training session was led by a cheerful person and all questions were carefully answered. I'll update later for billing and resupply perspectives

First they send my CPAP mask erroneously, but charge the insurance anyway, but didn't send me the…read morecorrect one. After waiting SINCE JULY I received my supplies today with NO hose and NO canister.... If you want to die fast, yes go with this irresponsible company!!!

My husband was recently discharged from the hospital after a series of issues during which he was…read morediagnosed with congestive heart failure. His legs and feet were swelling quite bad and after several days at home following a doctors appointment we made a trip to the store By the time I had let him out at the front door, parked and gotten in myself they had already identified what he needed. They went over how to put on his compression socks and leg wraps and their care. Doctors had been telling us we didn't need to go there and get medical grade socks, but after just 3 days at home with them and seeing the dramatic change in his swelling as well as his overall mode and ability to carry out his overnight job, I am grateful that I decided to go here and get ones that are a proper fit. This has been a big part of his mental recovery from his physical illness. Knowledgeable and fast, I'm grateful for this store

If they don't have what you're looking for in store they will order and ship them to your home.read more

Charged us over $500 for 6 cans of formula that retails for less than $20 per can -- insurance…read moredeductible was met but they didn't have the latest info. Spent 6 months disputing and they sent it to collections and wouldn't engage. They should have rebilled insurance AND shouldn't charge 3x per can what you can buy it for over the counter.

I don't know what it is about medical supply companies, but man do they leave a lot to be desired…read more CCHH is no exception. Too many hoops, too much conflicting information, too much hold time for.... reasons. Avoid, if you can.

I felt ecstatic to learn that a medical supply office was opening up near me to assist with C Pap…read moresupplies and to send data to my sleep specialist. Allmed was very happy to sell me a new machine and told me to come in with the data card any time for analysis. Well when I returned I was told that they do not handle the data read outs. I would need to send the card to San Antonio! Big disappointment. ..I feel like they really misrepresented their support...Today I tried to stop in and there was an Office Closed sign on the door! This was at 3 o'clock on a normal work day. I cannot recommend this business...

I do not enjoy having sleep apnea. But I do enjoy being able to shop for the supplies I need and…read morebeing greeted and appreciated with great customer service. I have dealt with this company for a couple years now and they have always been top notch.

Even though we called late in the day Rhema sent a technician to her home on the same day and he…read morewas incredible! Richard showed up ready and willing, eager to help! He replaced our oxygen tank with a new one and a 3 months supply of tubing and accessories. Although Richard came to service our oxygen tank he was willing to look at our nebulizer that was not functioning properly. He told us what we needed for the nebulizer we just bought and he was kind enough to leave us with a couple of nebulizer attachment kits to hold us over until we got something better. He was incredibly informative and extremely helpful and absolutely a delight to work with. Richard could not have been better or more helpful! Rhema is very lucky to have someone like Richard representing their company!

Terrible customer service. Sammy, the person I talked to, talked over me and argued with me…read morenonstop. I'll cease us in this company asap.

Good folks. They had the mask I needed when I'd left mine at home. Nice people. Price competitive…read moretoo

I was in a real situation - traveling and got sick and needed a different mask. They not only had…read morethe parts I needed but actually delivered them to me at my hotel, fully assembled. I wish I could give them more than 5 stars for their service. Highly recommend.