Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

DNS Plumbing showed up on time (which was never the case with any contractor I have used) and was…read moreable to address the issue and also provided consultation for related but separate issues. Highly recommend.

Excellent, conscientious, exquisite attention to detail. Lovely presence. The best there is.read more

I highly recommend Petro from Windsor Handy who has been an absolute lifesaver and wonderful to…read morework with. I only wish we had found him sooner--he's helped us take care of so many things around the apartment. Both big and small jobs. He's reliable, reasonably priced, and the quality of his work is excellent. He's handled everything from electrical and plumbing to flooring and exterior work, and even removed and installed a brand-new bathroom vanity. Thank you Petro!

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

Life saver! I dropped a small bottle of hand sanitizer into the toilet and it got stuck for good…read more Nothing worked, the toilet had to be removed and re-installed. Nothing would flush. A few plumbers already turned me down. Some only had a next day availability, but it was a true emergency. He came within a few hours of the request. It was clear what needed to be done, but free consultation was still given. I really appreciated that because the procedure was super expensive, but reasonable. Plus I liked that he tried to fix it the cheaper way first. He did 90% of the cleanup, which I truly appreciated and did not expect. The toilet wouldn't flush at all due to the object obstruction, and one of my roommates did the deed, so to speak. It was bad. He also fixed an unrelated toilet leak. I was skeptical at first because the leak got a lot worst and I felt like things were loosened and not re-tightened properly. But the next day, after whatever he did dried, there were no leaks.

Arrived on time as promised! Showed me a camera view of my sewage system! Told me work that will be…read moreperformed and will review cameras at completion! I am 1000% satisfy with job done. All junk was removed from pipes and looked new! I was just snaking and grease was building up! The price was a little high but the time he spent cleaning mopping up was worth the price of 800! I was given a year warranty for another cleaning! Water jetting is better than just snaking! Like your insides you have to keep your pipes clean! It's an investment odor is gone and I am happy!

Tony was GREAT! I highly recommend this company! They scheduled me in right away! Mingy sent me the…read morenecessary proof of insurance and license within MINUTES. Their prices are very reasonable and you wont find anyone else to beat it. Tony and his team went above and beyond to make sure I got my plumbing fixed. The toilet I ordered from the manufacturer was broken when we opened the box and Tony went around Manhattan and got me another toilet same day! They were really courteous, clean, and honest. Definitely THE BEST!

Truly ridiculous, unprofessional company. I called over the phone to ask if they could come to fix…read morea clog. I shared that I was having low water flow in my toilet as well and thus experiencing frequent clogs. I'd ask if they can both unclog the toilet and to evaluate my toilet to see what the problem is. When I called, they gave a quote for 20 mins which was way faster than I expected! Nevertheless, they were late, taking an hour to come. That alone isn't the problem but without clear communication, it makes planning difficult. He did text that he was 18 mins away, 20 mins into the wait. And by that time, he was 20 mins late from that estimate. He came into my apt and QUICKLY fixed the clog with a drain auger (?). It seriously took 1 minute. I asked him if he could then take a look at my toilet as well to see WHY I keep having this problem. He takes one look at it and says you need an ENTIRELY NEW TOILET and quoted me $600. He didn't look at the tank, do any sort of inspection. I said wow that seems extreme to have to replace the whole toilet, you haven't even taken a look. He said he knows these sorts of toilets and that I'd need a new one. I asked him to send me a quote so I could share with my landlord. Never received the quote! He charged me $150! I get that is the service fee but I don't think that's fair for 1 min of work and not even taking the time to inspect the toilet to see what could be wrong with it. Asked another plumber to check out my toilet. They replaced some parts and now it's flushing appropriately. They had much better prices and better professionalism. Please don't waste your money on this company.

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

He was fast. He got the job done. I have no idea what he did in there but I can shower again…read more Yessss. Thank god.

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

Kirill was quick to act on his feet and responded with a quote immediately. He was able to complete…read moremy service the very next morning! The pipes under my sink were leaking and both my partner & I couldn't quite pinpoint the issue. Kirill came and knew exactly what to do. The quote I received included both parts & labor which was super helpful. No more leaks! Highly recommend him to anyone in the NYC area.

I needed a shower/tub faucet replaced during a tile work that was being done. I was very lucky to…read morefind Kirill and his crew. He is hands down a complete professional. He went above and beyond to correct and take care of what needed to be done. Even though this job got dragged out by no fault of his, there was great communication throughout the process. My quote and final price were super fair and I am very grateful. Professionalism, honesty, and reliability is what you get when you hire Kirill. I highly recommend him!