The delete key on my MacBook Pro stopped working on my work computer, so I had to quickly get it…read morefixed. I spoke on the phone with them first and made an appt for the next morning to get it looked at. The total charge included getting my battery replaced as well, which is something I've needed for the last year. Luckily for me it was a great 2 birds one stone deal. They did everything by the next business day and everything worked as expected. 50% deposit and balance upon completion. Super straightforward. The best part is that they are professional, communicative, and you can tell they aspire to high quality all around in their operations. I'll be coming to them next time I need a repair or upgrade. Excellent work.

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

Sultan Shariff saved me with his lightning fast responsiveness and skills. My laptop screen was…read morebroken in a freak accident when something fell on it at my hotel when I was visiting Chicago. Microcenter and the Apple Store were totally useless with quoting turnaround times of weeks. Mr. Shariff fixed in less than an hour, replacing the screen and assuring everything was working perfectly. Further, the price was less than I was quoted at the other stores. He literally saved my trip and did it with a smile! Thank Mr. Shariff and Computer Zone! I'd give 6 stars if I could! Andrew L.

The service was fast and professional. These guys are clearly pros, well priced, and seem to take…read morepride in their work. 10/10 experience

My laptop gave me the blue screen of death out of nowhere after having it for only 15 months. The…read moregeeksquad charges a lot to diagnose. Plus u have to get up , go to best buy, and wait in line. Called these folks up after seeing all the positive reviews and they didnt disappoint. Later the same day, Billy came over to take a look at it. He was friendly, professional, and knowledgeable. He ran a diagnostic at my place and my harddrive was fried. So he took my laptop and external hd to try to get the data from it. Unfortunately, it was fried pretty badly, but they work with another company that specializes in data recovery. I had my important data backed up already, so i decided to get a new computer all together bc i compromised on the original one that fried out. Figured i would just get the one i really wanted. They recycled the old computer and returned my external hd the same day i made the decision. Throughout the process, i was completely informed of their progress via email. If i wanted to replace my hd and recover windows, i wouldve gladly given them my business. I ended up paying only for the diagnosis I would wholeheartedly recommend these folks to anyone with computer issues, both to diagnose and fix

1. I love that they have support specialists come to you, whether its work or home. It was so…read moreconvenient for me to be able to coordinate with my schedule. 2. They really try their best to help you. While it was a bit tough to correspond just over email (they would be unresponsive at times until I followed up), I feel like that might have been solved if I just called. But when Billy came, he was very helpful, friendly, and proactive. 3. Affordable. While ultimately, my laptop had an issue that was not-so-simply fixable, if I had gotten it fixed, it would have been much more affordable than I expected. I was happy with the price. All in all, I would say that this seems like a solid place. The next time I have any technical issues or problems with my computer, I will definitely be using SolveMyPC!! :)

Fast and cost effective iPhone 13 Pro battery and charging port replacement. Very knowledgeable…read moretech. Repaired while I waited.

I would not recommend this place to anyone. I am so glad they are closed. I took my laptop in…read morebecause of a shortage in the power cord. The guy had my laptop days after he said it would be ready. When I went in on a Thursday, he told me he needed to order the part and it wouldn't be in until the following Monday. Ten minutes after I left the store he called and told me it was ready. When I went back to pick up the laptop , he gave me a new power cord and told me the cost was $250. Well, I paid for it, and once I got home the same problem starting happening. I could never get ahold of him by phone and every time I went back they were closed. He also installed remote access on computer, which would allowed Tech Shield to access my computer. The guy is a lying crook. He did not fix my laptop, only charged me $250 for a power cord. Again, so glad that place is closed.

My Samsung S25 was having problems. I brought it into this Samsung approved service center and…read moreAleksi knew exactly how to address the issue. He was super nice, very clear in his communication and told me exactly when he'd be able to have the phone ready for pickup. I got a message from him at exactly the time he promised and the phone works great. BTW when I was in the store for both drop-off and pickup, I noticed how well Aleksi treats all his customers and I witnessed two other customers expressing a great deal of gratitude to Aleksi for how he helped them :-)

uBreakiFix is a chain, but still with a name with that how can you not be skeptical? Well I have an…read moreiPhone, and my family decided to go with AT&T's insurance plan. When I dropped my phone and had a white line going down the screen, I filed a claim to have it fixed. I was expecting to have to go to an AT&T store, but all the uBreakiFix spots popped up as well. This spot is closer to me than any AT&T store so I came here on a Monday morning to drop it off. It wasn't busy, and after giving my phone number they were able to look up my claim and asked me to come back in 90 minutes. Used that time to get lunch (but was also sadly reminded a lot of restaurants are closed Mondays). I came back a little early and my phone was all set to go. Since it was via my insurance the payment just shows up in the phone bill. My only complaint was they put a screen protector on which I thought was nice, until I realized it was covering up the part of the phone you put your ear on - I was confused why my calls were so muffled. Still, not much to complain about! Obviously this is a unique scenario as I'm not just coming in with a random problem, and I assume my issue was a common one, but at least I can say they fixed my minor phone problem well.

I took my ASUS lap top in, only three years old, because it would no longer turn on and work. I…read moreexplained that I had trouble with the power source and the computer shutting off. They repaired the computer so that it will now turn on and they gave me a new power cord for $240, this is about half cost of what I paid for the computer brand new. In store they showed that it will now turn on and work properly but when I got home I discovered that my battery won't charge and the computer still shuts off while I'm working on it. I called back there and they said "Uhhhhh it's your battery then. You need to buy a new one. You can order through us if you want." What? How did you not discover that the battery was also defunct while you were "repairing" it. And now you want to charge me MORE money? I asked if I could bring it in for him to look at again and he said, if you want to. What great service. Before any repairs were done to the computer I asked if it would be worth repairing rather than purchase a new computer, they assured me that yes repairing would be way less. Then why have I already paid half the cost of the computer and it's not fixed? Take your computer here if you want it only half repaired.

From the owner: Computer Repair Laptop Repair…read moreApple Macbook Repair Data Recovery Server Support