There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

Very awesome did a great job took his time explaining stuff was very kind answer questionsread more

My desktop had stopped working, I was looking for an independent, small family computer repair…read morecompany  (vs. corporate) and found CME Technology Services. I was able to make an appointment shortly after our conversation with Monica and discuss my options. I decided to buy a new computer vs. repairing the 10 year old computer. Monica transferred my data and installed a virus protection on the new computer. Monica is SMART, understanding and patient with people, like myself who are NOT tech savvy.. CME Technology Services is located at 115 S. Wilke Rd. #315 in Arlington Heights, IL.  (Monica is getting her Masters this November, 2026 helping with AI).  I recommend CME Technology Services.

It SUCKED! It was a COMPLETE waste of time. They did NOT respond in a reasonable time! I went to…read morea reputable alternative! How's that?

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.

I was looking for a company I could trust to take care of my personal laptop, which was sluggish…read moreand freezing up quite a bit, I asked around and Micro Tech was recommended by both family and friends. Starting with my phone call to the Office Manager, everyone was courteous, and professional . I was kept informed along the way of what was wrong and what was needed and it was returned to me like new. It's nice to find a company you can rely on and trust with your personal information. Mark ... and company, your expertise and profesionalism are much appreciated.

I have been working with Micro Tech for over 20 years, their expertise and reliability is…read moreastounding! They have repaired and built so many computers (laptops and towers) through the years, as well as repaired and built new servers. They are quick to troubleshoot any issue I or other staff have had and are detailed in their explanation of how my/ our issue was fixed. Everyone at Micro Tech (Mark, Mike, Janet and Tom) are as nice as can be and I highly recommend working with them !

Called Dave who called me right back and shortly after we got on the phone he was able to remote in…read moreto my laptop and fix all the issues. Great service!

Dave is an excellent computer specialist. Apart from Dave's outstanding technical expertise,…read moretroubleshooting and diagnostic skills, and attention to detail, he is very easy to work with. He is extremely responsive to customer needs, making a concerted effort to resolve issues on a timely, efficient and cost-effective basis.

Fixed my computer quickly and for a very fair price. Very knowledgeable and helpful!…read more It's never good to have a broken computer, but it was great to find a local business to make it painless.

Stefan always knows how to fix my laptop. Had the McAfee malware and he got rid of it in a day…read more Highly recommend!!!

I highly recommend this shop for any laptop, computr or cell phone repair work !!! Brandon is very…read morenice, helpful and highly knowledgeable in finding the problem and fixing the issue. Excellent customer service !!!

Astounding customer service from this small business…read more They aren't hidden behind smokescreens. They don't keep their price list a secret. They're open and ready to discuss and are willing to give a ballpark estimate without sight over the phone. Mine ballparked as something I should bring into the shop as it's worth saving! I'm glad I called the shop to see if it was worth saving. Will be taking my old MacBook here to have the logic board worked on, I'm so happy to have found a local shop that does board level work! Will update this review in a month or two when I have the money to take it in for the actual fix.

My laptop was working (thankfully), but I noticed something that I questioned if something was…read morewrong. Called a store and they naturally said I had to bring it in to check, blah, blah, blah. I offered to send a video, but they said to bring in. Called Marc, sent him the video and he called back and answered free of charge!!! Will be my go-to if needed in the future.

One two three.... my network is back up and running, all over the phone. Marc was responsive and…read morecalm, neither of which I was; afterall, my computers were down. Great timely service. Five stars without a doubt.