I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

I bought a car less than three weeks ago and I drove it down south and found out the air didn't…read morework. It's still under the dealer warranty and so I took it in. They cannot fix it cause it's too cold so they told me to come back with a warm and they would make a note of it so it was still covered under warranty. MELISSA VONG basically said F U. If we can't fix it now you're gonna pay for it yourself even though it's not my fault because it's too cold and told me i'd have to buy the extended warranty. The service people even said that they don't think that's fair to me because I brought it in within the warranty period. If I ever treated my customers like that, I wouldn't have a business.

I had a very frustrating experience with McGrath Buick GMC Cadillac in Cedar Rapids, IA…read more I found a Nissan 350Z listed at their Cedar Rapids location and placed an online hold that was advertised as being good for 24 hours. I live about an hour and a half away, so I went to the McGrath dealership in Davenport instead. A salesman there told me he would handle everything and have the car brought down to Davenport for me. After that, I received a call from Russ Beltz at the Cedar Rapids location. I informed him that a Davenport salesman was already assisting me with the purchase. At this point, two salespeople and one manager were aware that I fully intended to buy this vehicle. I was told the car could be brought to Davenport the same day, which never happened. Later, I received a message from Russ Beltz stating that the vehicle had been sold -- despite knowing I was actively trying to purchase it and had been told it was being transferred for me. The lack of communication and follow-through was extremely disappointing, and it felt very unprofessional given the assurances I was given. Overall, this experience wasted my time and left me with no trust in their sales process. I would not recommend this dealership if you expect honesty, coordination between locations, or respect as a serious buyer.

We had a really easy time exacting a used car purchase with a really quick turnaround.read more

One star is appropriate for this place since I did actually get to test drive a car. I made an appt…read morea day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $19,000. This was a little low but I was hoping we could negotiate. A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn't tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What's the horsepower? "Um, don't know, I'll have to ask" Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? "Um, I'll have to get back with you about that". The guy was nice and there was no pressure. But really, he couldn't answer any of my questions. I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $19k. He said he looked at all of McGrath's lots and there was just no way. He showed me some computer paper which had a price of $25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It's probably for the best since I doubt the salesperson I was with knew anything about a Subaru either. They should have just told me they couldn't meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $19k? Really?! Why didn't they just come out and tell me straight up they couldn't meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it's okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying. Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It's not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

Ive done business with them for 5 years. They hire a new general manager and he has no respect for…read morecustomers and no regard for family safety. I bought 2 vehicles from them and because one was a lemon and had multiple repairs under warranty and others that were supposed to be under warranty, but they said that part was not covered. I went in to see why they canceled multiple times for a repair I needed and when I was there they reccomended I should go to the Audi dealer instead. As I was driving to the Audi dealer I received a phone call from the general manager saying that I am always mad and he Milo get wants me to come to the business. And he was calling to make sure I did not write a bad review or as he said blow them up online. I explained that they have been trying to fix the same issues multiple times and that is why I am in a bad mood. So a couple months have gone by and I did not write any reviews but I am now because I was having work done at the neighboring mechanic shop and they noticed I was missing a lug nut They said to go next door to euro and buy one. I went o er there and the manager came out and said he would not sell me a lug nut and told me to go somewhere else. Said he does not want to do business with me. So my families safety was definitely not a concern for him. This used to be a good company but the new manager is not a good person. I will add that the service manager D.J. is a great person and the only reason I have stayed doing business with them this long and bought a second vehicle. I trust D.J. and believe he tried to do the best he could with what the company allowed. Based on the general managers demeanor, and just friendliness and professionalism I would NOT recommend this company anymore.

You sold my daughter a 2025 Volvo xc40 last week with a SALVAGE TITLE you know LEMON TITLE for full…read moreretail price and took her trade in on top of that. Tommy absolutely knows what he did he called it a by back and did not disclose that means a LEMON TITLE after she tried to bring the car back after only 2 hours after her insurance company would not give her full coverage on the vehicle because of the title. Tommy got brave and called her liar when Kyle the sales manger came into the room & Kyle co-signed by telling her she could not return the vehicle after 2 hours because they did not want the vehicle back because now the 2025 has had 3 owners on the title or some B.S. he cooked up any how this is my daughter they ripped off I just want to know how Tommy & Kyle would feel if this was their daughter that had been taken advantage of. I will be posting this on Google, Facebook Tic-toc, Instagram & asking the local news outlets if they are interested in a story of how one local car dealership takes advantage of people with deceptive sales tactics. EVERYONE STAY AWAY FROM EUOPEAN MOTORS!!!

They really are so nice and have great deals, and i think are the best car lot in cedar rapids....read more

From the owner: Family Owned and Operated, Women Owned Business, 6 Years of Experience!…read more Products: Cars, Trucks, SUVs, Batteries. Services: Auto Sales, Auto Repair. Brands: Chrysler, Ford, Chevy, Hyundai, Mercedes, Toyota, Honda, Lexus.