I purchased a vehicle from DJ Auto and unfortunately it had some major issues. Understandably that…read morecan happen when you're looking at a used vehicle. I brought the vehicle in and spoke to Jason Jones, the owner. After their mechanic looked at the vehicle, they decided to take the vehicle back and give me my money back with taxes and registration included. It wasn't an ideal situation but they did right by me in the end. They'll work with you and make sure that you get a fair deal that you will be happy with.

I've seen some really negative reviews of D.J.'s on line and thought I should put my two cents in…read more I grew up in the car biz (dad owned three dealerships at one time) so kinda know the drill. My experience with D.J.'s couldn't have been more professional and pleasant. We bought an older vehicle with very high miles (over 300k.) The price we negotiated was more than fair. They let me drive the vehicle several times. I looked it over top to bottom and went for it. The battery was shot so they replaced that along with all the clamps for free after we negotiated the price. They had me sign the "as-is" document. Mark explained the meaning to me, that there would be no returns and no "Lemon Law" benefits. I had my eyes wide open. I've been driving the beast as a daily driver for going on 5 months now and am exceedingly happy. The vehicle has ended up (so far, knock on wood) with only one pretty significant "wart" that I'm working on fixing (that they couldn't likely have even known existed). I'll be able to fix it (to the tune of about 25% of my purchase price) and still be way ahead of the book value on this vehicle. I am a very satisfied customer and wouldn't have a problem referring friends. It's a used car lot. They sell used cars.

I went into Rick's with relatively low expectations given that my experience with independent…read moredealers in the past has been less than great. The guys here were really relaxed, answered my questions and avoided anything that felt "used car salesman-y". Prices were the best I found in a wide radius and they were very willing to haggle a bit on price. The physical building wasn't much to look at, but in the end, I'm much more interested in a good deal than in paying for someone else's expensive overhead. The car came with a 30 day, 1000 mile warranty from the dealership as well - it was nice that they actually stick behind the cars they sell. In the end, the experience was good enough that I will be looking here again the next time I'm looking for a new (to me) vehicle.

My family has purchased several cars from Rick's and it's the finest place to go for used cars…read more They stand by what they sell and have a TON of loyal, repeat customers. There's a reason you don't see ads from Rick's. Customers who know, know.

We found a vehicle online and drove 125 miles from Sterling Il. my Our salesman Dane Hansen was…read moreabsolutely awesome, above and beyond to make sure we were taken care of. Unfortunately the vehicle we came to see wasn't going to work for us. The sales manager and used car manager spent quality time trying to find us an alternative unit with no success. The management team offered to try to locate another unit that would work for us and you know what? I have confidence that they really have our best interests and will deliver us the right product. We were so impressed with the whole experience that we are going to wait to hear from them and make the drive back to do business. thank you all for a good experience. Jeff & kay

I'm an out-of-towner but needed an oil change before I head back to California. Figured I'd stick…read moreto a dealer since I didn't know the area and needed a trustworthy oil change given my 2k mile journey back. Found it relatively easy to schedule an appointment. Overall pretty satisfied. I didn't get a quote beforehand, but was a little surprised at the price, $66 for an oil change, which could be right on market for Cedar Rapids, but my oil change costs $74 in California. I was expecting high 50s given that there were no extra services performed such as tire rotation, etc. Complimentary car wash left something to be desired, Not sure if it's soap or they just didn't get all the dust off my car (it wasn't super dusty, just the normal amount of dust from a car that's sat in a driveway for a couple weeks without a wash or rain). And given that I have a black car, it is noticeable. I have white droplets and residue from my hood, to the top of the car. I don't expect a professional wash, just not expecting residue. If you want extra social-distance I'd recommend walking over to the dealer waiting area, no one was there when I stopped in, and they had a counter area where you could work on a computer, and complimentary wifi, allowing me to continue working during the service, which was great. Customer service was generally very good, my service rep was very friendly and polite and had a great attitude, it was disappointing that he wasn't wearing a mask and only about 25% of the staff seemed to be wearing a mask. I don't know why masks are so controversial, but given the science, as a customer, when I am at a business that can't be bothered to wear a mask I always think, I guess they don't care about the health of their customers. And it becomes a little painful handing your money over to someone who doesn't care about your basic health. If you're immune-compromised, I would find somewhere else to get your oil changed during the duration of Covid-19.

Get your AAS vehicle checked out buy a real mechanic and do not trust the "warranty" from this…read more"dealer". Check engine light came on about 30 miles after sale and other drive train problems not reimbursed per warranty. Watchout . . .

I drove in from Kansas City to purchase this jeep. JB was very responsive and made the out of town…read morebuying process as seamless as possible. Everything was exactly what it appeared to be and he was very reasonable and fair. Highly recommend!

I'm not a big fan of the dealership down here in Iowa City, so I started shopping around for an oil…read morechange. Came across Lynch, who quoted me a price just over $46.00 for my Encore. That's for DEXOS oil, by the way. They got me in and out within 90 minutes, which I thought was pretty damn good for a dealership w/out an appointment. Mats got vacuumed. No BS upselling and very friendly staff. Comfortable chairs are available in the lounge, along with complimentary snacks and beverages. I never got approached by a salesman trying to convince me to trade-in my car or any other nonsense like that. Even though its a 25 mile drive, I'm happy to take my car here and I will be back in the future.

I would fully recommend Larry Giovinco. He was a professional and expert consultant in my car…read morebuying purchase. I got the exact car that I wanted and he made the process so quick and easy. I had questions and he fired back just as fast as I could ask them. Also, the showroom and the other staff made me feel very welcome. Overall this was a wonderful experience.

If I could give a zero rating, I absolutely would! 2019 I brought my truck in to get the whole…read morefront end fixed, along with putting on new tires and an alignment. Front hub assemblies, cv shaft, upper and lower ball joints, tie rod ends, the works! I bought all the parts prior to dropping off, aside from one hub assembly which they had provided. The bill was obviously extensive, well over $2,000. Totally was prepared for it and paid my bill in full. There were no complaints, at first. Less than a week later I drove out to my dads, roughly 20 minutes away. On my way I started experiencing some severe shaking. Thank goodness my daughter wasn't in the truck at this time! I get to my dads and we were absolutely shocked! All but one of the lug nuts had BROKEN off! I've literally never seen this before. My husband and my daughters dad are both mechanics and they explained this was because it was not torqued properly. The only reason I sent my truck to this shop is because neither of them had the time and I wanted my truck fixed. Any mechanic would have realized why this issue occurred. I towed my truck back for joe to fix, which he did fix. However, he then wanted me to pay another $400+ to fix his mistake! Absolutely not! I brought in my previous bill to show not only all the parts were brand new but that he had been the one to do the repairs. He comes in and I explained why I shouldn't have to pay for his mistake, to which he tried to claim it was because my truck was so rusted. Everything was new, so regardless of the amount of rust my truck may have the parts were not rusted. He made a huge scene and never owned up to his mistake! I refuse to work with someone who doesn't stand by their work.

We have been taking our vehicles to Palo Auto Repair for years. Trustworthy! Honest. Uses quality…read moreparts. Peace of mind knowing our vehicles will be repaired right.

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

Hubbell's Auto has earned a customer for life! We brought our truck in for a routine alternator…read morereplacement, but the real challenge was an EVAP issue that several dealerships had been unable to diagnose or fix. The team at Hubbell's found the problem and finally resolved it. Andy was amazing throughout the entire process. He kept me informed every step of the way, explained everything clearly, and was upfront about the cost of repairs. It's refreshing to find an auto repair shop that values honesty, communication, and quality workmanship. If you're looking for a mechanic you can trust--especially when others can't solve the problem--I highly recommend Hubbell's Auto. Honest, reliable, and truly knowledgeable. Thank you, Andy and the entire team!

Hubbell's Auto Repair came through for us, getting our business vehicle back on the road quickly…read more Quality, efficient, and professional - highly recommend!