No public restrooms. Okay but no need for the additude. My 3 year old needed to pee and seriously, there was no public bathroom within 2 blocks. Downtown Seattle seriously sucks about this! We also went to Chipotle, Target, and tried a lobby of a hotel. I'm surprised my kid was able to hold it so long! The items are also more in disarray than the usual Ross. read more

Buying waterproof shoes in Seattle, Washington... When I was walking in the dark to my niece's new apartment, I noticed that there were many puddles and some mud on the sidewalks. I didn't want wet shoes and socks, so I walked on the side of the road. It was still wet and slippery! Thinking that I needed rainboots or some better footwear, other than Sketchers, I searched for the nearest ROSS. Parking was challenging because this is Downtown. I did find a spot about a block away... eventually... after circling around three times or so... Like other reviews stated, there are Security personnel at the door and they do check receipts. I found the Women's Shoe Department easily and had a choice of olive green or black boots (which were $10 more than the olive pair and had a higher heel). I chose the more practical pair, paid, and asked the cashier to cut the tags off because I wanted to wear them immediately. Well, walking to the car was challenging because I got a bigger sized shoe. I walked back in my Sketchers and held the boots in my hand. I showed the Security personnel the boots and they let me grab a different size from the shelf and exchange the used boots for a smaller size. The clerk attached all of the tags back onto the larger sized boots and helped me remove the tags from the new pair. Yay! It all worked out and my feet are happy because they're warm and dry! read more

Ross Dress for Less - Outside - Department Stores Near Me - Seattle, Washington

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Walking back to hotel we stumbled upon Ross. There is a disclaimer from security before you are even let in basically telling you Don't steal, cameras are everywhere, then we were granted entry ! Well lit spacious store. Plenty of designer items from apparel, purses, electronics, perfumes etc. Prices vary ! Name brand galore. Ross has really stepped there game up ! read more

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Everything was pleasant, clean and well placed displays. Convenient location in Downtown Seattle.

This is the worst Ross I've ever been to. They made us line up to enter the store and, like metering lights on the freeway, let customers enter every 30-60 seconds. I overhead another customer say it was to take photos of the customers entering the store, but I did not see a disclosure about this anywhere, so I don't know if this is true. They had 2 security guards at the front entrance, but there was barely any inventory left to protect. They should just close this store since it looked like it is already headed in that direction. read more

One of the worst Ross stores I have been to BUT it is in a difficult to navigate area with apparently high crime given that there are two security people at the door and they make you wait behind a rope just to enter. Not very well stocked with anything. Not well organized and not very friendly staff. Not many options for what they sell in that area so it would be great to upgrade the customer experience a little bit and stock the store better. read more

5 security guards and one cashier It takes 45 minutes to an hour to make a return a watch that I just bought that can't keep the correct time read more

i came in looking for a jacket and some shoes, this store has no men's clothing or shoe section at all. do not waste your time here

Ebony the manager, if that's her real name needs to learn how to do her job. First of all the store is an absolute mess, with items thrown all over the place. There was no employee by the dressing rooms so I walked into a dressing room with the one shirt I wanted to try on while my sister waited for me on bench outside the dressing room. All of a sudden I hear screaming and someone pounding on the dressing room door. Someone yelled at me to "Get out NOW!" My sister told the employee that I was trying on a shirt and the employee said it was closed and that I moved stuff to get to the dressing room. Which is not true. I didn't move anything to get to the dressing room. There was no "closed" sign or anything and considering the state of the messy store and having never been to this location how would I know it was closed. This employee yelled at my sister and called the security to escort us out and wouldn't let us buy anything. The security guard said this employee was the manager. How sad that this woman is managing anything with an attitude like that. read more

Great prices for clothing, when you need something last minute. But there should be more cashier's at this location. The line gets long. read more

Recently I was shopping in the Ross store in Downtown Seattle, The Night fitting Room Gal was very efficient, informative, and friendly. she said Please and Thank-you and even helped me choose the garments that were most flattering on me! she serves the Ladies Fitting Room; said her name was cherie. I plan to shop at your location again. ***Howerver they do have quite high theft at that location. But the fitting Room Gal was Charming! read more

Many items of Ross clothing seem to be illegal knock-offs (copies) of actual brand name clothing.

Situational awareness is required as you're approaching the area where this particular Ross is located. Once inside, you're immediately greeted by security(to let you know, that they have their eyes on the shoppers)In addition, SPD is either posted there as well, or they're called to that location quite a bit. Expect long lines with limited checkers. The line was at least 10 deep, a few days ago, with one checker. The good: you may find something on the cheap, from luggage to shower curtains and socks. Random home goods and cologne. If you find yourself downtown, give it a go... read more

The trek and outside of this location is sketchy and pretty disgusting. The downtown store entrance faces a busy bus stop with lotsa undesirables such as needles, trash, human waste reeking of grossness just making your skin crawl thinking about it all! Ugh..you wonder upon entry if the nastiness of outside is reflected within. Well, it's not. This location probably has the most security service and undercover employees just watching to ensure the safety of the ahem merchandise. I have been to a number of Ross stores and I think location has the cheapest merchandise with markdowns upon markdowns. It is possible the prices are lower because the draw of the crowd has less cash to spend and the location is sketchy upon approach. During the holidays the store was packed with gifts and brand name items such as Nike, Sephora like toiletries, Mercedes Benz cars, plush pillows, macadamia nut chocolates and other finds that would make fun stocking stuffers. The store is very clean and appears to be almost immaculate with employees constantly wiping and mopping. Post holidays the store is wiped out of merchandise with almost nothing on the shelves. Not sure why they are not stocking. Possibly items come in waves. Unfortunately I prefer not to stop by too often as the outside is a trial in itself upon approach. read more

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When you shop at Ross, you know you're not getting the same selection and service as you would when you shop at Bloomingdale's. With that said, I enjoy coming here. I bought a Tommy Hilfiger dress for less than $20 and found a few pairs of shoes that I'd seen elsewhere for a lot more. All Ross's are pretty much the same, but I found the merchandise in this store to be more orderly than the Ross I shop at in Georgia. (At home shoes are generally thrown willy nilly on the rack, frequently lacking their mates. Not so here!) What I did notice in this branch: If you want your purchase bagged, it'll cost you a dime. I also encountered a few troubled souls shopping here. A toothless woman on line was slugging booze from a flask, while another patron, looking for a fight, engaged anyone who would listen to her -- including me. read more

This is terrible! I came to the store at 7:50 and was not allowed to enter. I didn't want to buy things today, I needed to see if there was a thing I needed here in order to buy it tomorrow. Because I try to save my time and not waste it! I'm leaving tomorrow! And I must understand, it makes sense to go to this store tomorrow or not! But, they didn't let me into the store and said that it was already closed! I took the time to come here, because Google Meps shows that the store is open until 8! This means that I still had 10 minutes to watch the desired item. I asked for 2 minutes, but they just kicked me out! This is humiliating and it shouldn't be! I am very unpleasant and insulting. You can't break the rules! If the site says that the store will close at 8, then it should not close earlier! read more

Ross Dress for Less - Ross - Department Stores Near Me - Seattle, Washington

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Dirty!!!! A lot of things open, no inventory. Really pool layout and a lot of items missing. Skin care products is a joke. Disappointed

Uggggggh!!!! Where do I start? This place just sucks. I guess my biggest problem is the set up. Upstairs is the clothes and shoes and downstairs is the candles, suitcases, housewares, and other things. Also if ya gotta pee, good luck. No bathroom in the store for customers, but I'm discovering that most stores downtown don't have bathrooms. I asked an employee where the candles were and she looked at me, shrugged, then walked away. WTF??? Don't you work here??? I never thought that I would say this but, I've received better service at Walmart. If you want a little step up, go to their competition across the street (TG Maxx). Its a little more pricier than Ross but it's cleaner and their employees are more professional. read more

Ross Dress for Less - See. Cigs in the fitting room. - Department Stores Near Me - Seattle, Washington

I wandered into Ross for a couple new things while in Seattle. I hardly shop, so I used the opportunity to try and find something I like for me and a gift for my guy. Since it was before Valentine's Day, I went with getting my guy a bottle of cologne and found something he would like. My only bother is that they don't have samples of their selections, so you don't really know what it smells like before you buy it. I just stuck to name brand and he loved it. I selected and picked out a couple things to try on. I head over to the dressing room and about to get my ticket when the girl helping me leaves the area, then the next lady gets totally distracted by another woman with a kid. Someone just help me please, I'm trying to purchase things.... I pick out my items to buy and head over to the registers. There are 4 checkers, but they have one line open. The woman in front of me has a full basket, so I asked the manager who was just standing there talking to the working employee if there was another line I could go to. She looks at me and said, well everyone is going to lunch. Wow, so I look to the line behind me and amazed that you would only have one back up for a busy Saturday afternoon. And I'm just thinking to myself...someone just help me please, I'm trying to purchase things!! Take my money. I almost lost the will to purchase my items and wanted to go, but another checker decided to post pone her lunch. I felt bad for her while her manager just lingered around watching, but grateful for her help. I don't love you ROSS, but I can't quit you - you got the deals. read more

I actually like Ross. You can find great deals here. However, my rating is based on my bad experience (multiple times) at this particular downtown store. The staff at the fitting room, no matter whenever I go in, like weekday, afternoons, weekends, mid-days, etc, and NO MATTER WHO IS ON THE SHIFT, they ALWAYS have an attitude, always. PERIOD. They always just give you an attitude like they do not want to be there and are disgusted with everyone who walks in and needs the fitting room. I do not want to come back ever again. I would rather go somewhere else and pay twice as much for better service. I would also try visit Ross at other locations. However, NEVER this one! read more

This store is incredibly messy and disorganized, you have to be in a certain mood to shop here. I come here once in a while because you can find some gems here but you really HAVE to search for them. I would recommend shopping in the weekday because the weekends gets very crowded and chaotic. They do have great deals, its cheaper than Maxx but Maxx has better items. If you want to shop by price, start at Ross than move on to T.J.Max. I randomly found a marble-like table which was very affordable and stylish, it was a bit wobbly but that is expected from a store like Ross. Things are always slightly off. A lot of their clothes are "irregular" sizes, items are slightly defected but if you value a good deal and you have the time and energy to search for it, then I recommend Ross. If you know exactly what you want and don't have much time, go somewhere else. read more

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This place causes conflicting emotions. I love that I can buy a dress for $11. I hate that I have to sucker punch an old woman and run a gauntlet to do it. Not for the faint of heart. Three stars for the great prices. I'd give them another if I didn't have to hear that woman's screams every time I wear that dress. read more

How I love Ross ! Well normally I do.... This one however, left much to be desired. I was very excited to learn it was open until midnight. I arrived around 10 pm and it was pretty empty. However the store looked like it had been hit by a hurricane. It also seemed to be kinda old & dirty in general. The selection was sadly lacking ! Normally I can spend hours at a Ross store and go home with a huge bunch of items - but this time was not to be. read more

No complaints! There's no Ross in Alaska so when I saw this I heard angels vocalizing in the background. I don't understand why thete are so many negative reviews. This Ross had so many cute clothes to offer and everything looked so nice and neat! I can see how some people might feel inconvenienced because some departments are on a different floor. Oh well! I can easily overlook this. The lady at the fitting room was very kind and overall I had a good experience here. This Ross was definitely nicer than most I have visited. read more

I'm going on a trip fairly soon and needed some last minute, super affordable accessories and whatnot. I walk in and was immediately greeted by the theft prevention guy and noticed the line...The line was very long and serpentine! I also noticed there were only 3 cashiers open! There were probably 40 ppl in line. I almost turned back around and left right then and there. I continued on and browsed for near an hour. I went to the fitting room and also grabbed a bag and some sunglasses. By the time I got to checkout, the line had died down to about 6 people! The employees were moving quickly and I appreciate it. I'll definitely be back. read more

I like to consider myself a Ross Diva. Any time I travel, I make a huge effort to visit the Ross in the city I'm in: Las Vegas, Oahu, Los Angeles, etc... What I've noticed, is they cater to the environment they reside in. My goal for walking into the Seattle Ross, was to find a jacket that would support the cold weather I wasn't prepared for. Walked out with a great Fila jacket, Reg. $150 for $50. I wore that sucker all weekend. My fiance' found a fun lumberjack hat for $9. Tons of boots in the shoe aisle. My analysis seems on point, they had what I needed for the environment it's set in. Out here in the Bay, the outerwear selection isn't the best. My reason for minus one star, is it felt like this Ross wasn't big enough. Wish they had more racks of clothing. read more

Found towels that matched the colour scheme of our guest bathroom and was able to acquire a full set ($4.99 for each hand towel and $7.99 for each bath towel)! Perfection! Checkout lines were crazy long but moved fast! Security is good, which made me feel safer, being downtown on 3rd Ave and all. read more

I get my polar fleece sheets for a great price. $12.00 for a full size set! Ok, so they have little blue somethings(gnomes, fairies, elves, little man behind the counter at my drycleaner?) But for that price who cares? Great place to buy underwear in packages-Package for your package-wouldn't that make a great slogan? Maybe not; but they carry a pretty decent amount of doggy stuff and it's name brand. My beasts like AKC treats and they had them at a tremendous price, so next week, were having a dog brunch party. Yes, the lines are long; but they move rather quickly, especially if you get the one lady who wears a headband all the time, she is fast. read more

I did a return at Ross with my receipt and was paid back the wrong amount. They shorted my return by $40. When I came back with my receipts to have the adjustment made the manager refused to refund me the rest of my money because she said it wasn't me on the camera. First of all the refund was going to go back to my card so it didn't matter who physically came in the store and did the refund because it was going to go back to my card no matter what. Secondly the security guard that was working that day was also working the day I did the initial return and she remembered me and told the manager that. And finally, her demeanor and attitude was the exact opposite of customer service. She was rude, condescending, dismissive, and did I mention rude. I took my issue to corporate headquarters and even though I called and emailed numerous times never once had anybody from corporate respond back to me. After a couple weeks of badgering corporate someone from the store finally called me and told me I could come in and get what I was owed. I never spoke to anybody from corporate even though I requested many times to have somebody contact me and I never once received an apology for the way I was treated or for the colossal waste of time forced upon me to pursue this just to get the money that was rightfully owed to me. I will never again shop in a Ross dress for less and I will share my story with everybody I can in hopes that they don't shop there anymore either. These days companies have decided that they can treat us regular folks anyway they want and that way apparently is with a complete lack of customer service. I'm tired of being treated like crap because I'm not rich. Because if I was rich you can believe that the customer service would be way better. That actually would be a form of discrimination and I wonder if I could sue.? Something to think about. Actually let's everybody sue. We could get a class action lawsuit together if all of us got together with our customer service failure stories read more

I forget I can find great things at Ross when Nordstrom, The Rack and bebe are not too far away. This place can have ridiculous lines or get disorganized, but if you know what you're looking for and have the patience to sort through clothes and shoes, it is rewarding when you find it. Just today, I managed to purchase a dress for a black and gold themed NYE party: a taupe Calvin Klein dress with black and gold sequence on the left shoulder for only $23. What a deal! I would have walked out with a black sequenced Marc Jacobs dress that was on clearance for $30 but sadly it was not in my size. Speaking of size, I find it difficult to find shoes I fall in love with in a size 7.5. There were a pair of DKNY wedge boots I was drooling over (on sale for $18. WTH) but alas they were in a size 6. Again, when I do finally find that pair that I fall in love with and is in a 7.5, it can be a rewarding experience. Most of the time, I can get away with super long lines when I shop here on a weekday morning. read more

What can I say about this place... I mean it's a ROSS! So set your expectations low and you won't be disappointed. There are some good deals from time to time and I like their houseware section. They don't offer a restroom, In my eyes a really bad decision​. read more

The clothing merchandise at this Ross seemed really sparse. It felt like I just walked in after a gigantic sale and we were left with the bottom of the barrel. I was rather unimpressed with the wares here. There were very few small dresses here (0-2, XS) - so I could barely find anything here. However, I am upgrading my review to 3 stars due to the downstairs housewares sections. This is like a jackpot right here for stuff like bedding, cutting boards, and drinking glasses. My boyfriend did manage to pick up an Island Bamboo cutting board for like $6, score! I found this nice Esprit Home comforter set for like $32 (what a steal) and a set of bedsheets (FOR A QUEEN BED) for $16. So yeah, I do come to Ross now but only for the downstairs. read more

They have many cash registers, but only operate up to three at any given time. This morning I was in there, and there was only one cashier working while the line spilled out into the shopping aisle. No one came to help her. The wait times in the lines are ridiculous and make me never want to shop there. Otherwise it's an ok store. read more

There is routinely a 20 minute line with one cashier at the downtown Ross store. I'm surprised they aren't riots, customers are so angry. Ig

Ross and I have a long history and I usually don't like to talk about it; it's a sore subject. Most people my age either malign Ross entirely or pretend they don't know Ross, but I'm not afraid. Those postmodern futuristic letters of pure azure have been a part of my life ever since my frills-are-for-families-with-functioning-fathers lower-middle-class mother gave me the choice of a) buying one thing from the brand name department store or b) buying three things from some guy who specializes in misshapen, oblong, factory rejects that are two years démodé. I always went with option A, but somehow, my mother would always 'miss' the exit for the mall and we'd end up at Ross Dress For Less. I swear, she must have paid the liquidation costs of Generra Hypercolor alone with the amount of out-of-spec neon pink t-shirts I demanded. I was the proud owner of two Mexican Baja jackets, not just one, because Ross piled 'em high like cornhusks too gristly for ethanol. Truly, Ross is a corporate expression of the postmodern crisis. Someone forgot to tell their design department (ha!) that Kathie Lee was dropped from the Regis masthead a decade ago, and that white horizontal stripes scream "Massengill" and not "Mossimo". But Ross has to be loved for its American exceptionalism - the audacity of trying to line up XXXL pink lady negliges in a straight line is quite frankly a sign of madness. Yet we keep on buying. The thought of having to work there makes me almost avoid it - can you imagine what loss prevention, or inventory management, or god forbid, vendor relations must be like? The secret to Ross' success is that they who work for Ross must cherish the madness - they know things get stolen and how people steal them, they know exactly what they're doing when they price an untagged pair of underwear lower than they really sell for, they know the staffing roster is designed to create the long lines, not eradicate them. You see, Ross is a sham, an intentional, profitable sham, and that's why I love it. The factories make 'irregular' clothing on purpose in order to hedge their large-scale investments in raw fabric - this allows them to maintain high margins at Macy's while benefiting from the economy of scale. It also allows them to have a more flexible margin of error for quality control. Ross is entirely complicit in its role as well - it takes these unwanted unmentionables and scatters them in a drab, outdated linear framework, with narrow aisles and awkward merchandising priorities (why are the dishes and pots and heavy things down where it's hard to bring a shopping cart?). It does this on purpose to give you the image of the last-chance bazaar, to make you feel rewarded for hunting through 8 XXXL's to find the M. And how bazaar it is - there are a lot of freaks who hang out at the downtown location. But there are also the best finds - I have pretty much developed an entire underwear fetish based on the fact that $30 designer units often go for $5. Open my bureau drawer and you'd think "gosh this dude spends a lot of money on socks and underwear", but to them I say, "Do you love it? I love it! I got it at ROSS." In short, Ross is about knowing the strategy, the rationale, and coming prepared to outwit them. Bring a book, bring your iPod, leave your claustrophobia and embarrassment behind, and get used to fighting with 4'9" immigrant ladies for the last pair of god knows what. It's the American way! read more

This Ross store is dirty, cramped, sometimes smells suspicious, and can be a pain to sort through. But it also has a fabulous selection of dresses (especially work appropriate ones), good shoes, and fantastic deals on handbags and suitcases. If you're the type who already enjoys thrifting and bargain hunting, you probably won't mind. If Nordstroms and a personal shopper is more your style, steer clear. Yes, there typically is a crazy long line for checkout. However, I've found that the crazy long line does a splendid job of preventing buyer's remorse. My thought process tends to go something like this before I dare buy anything at the 3rd Ave Ross: "Oh my god, I don't want to stand in that line." "But if I don't stand in that line, I don't get the shirt." "And it's a cute shirt." "Do I really need it?" "I always need more work clothes." "But do I want to stand in line for 15 minutes?" "Of course not. But is this SHIRT worth 15 minutes worth of my time?" At which point, the shirt is either put back on the rack or I put myself through the pain of standing in line, knowing that yes, this item of clothing is well worth the bother I took to get it. read more

Very bad experience. 1. Bad customer service ( not professional ) 2. Not fluency English speaker 3. Less staff at Check out. All employees try to do something else ( hiding ) , not help customers to check out. read more

I love this Ross location. Lucky Me, I work one block away! In a regular week, I visit Ross at least once. I love browsing the new arrivals. I've found Hobo International purses, Vince Camuto purses,Calvin Klein clothing, Bebe clothing, Keen Shoes, Hush Puppies Shoes, Clark Shoes, Anne Klein Shoes, Fossil accessories, Spanx products, luggage, and more. The prices blow my hair back. I'm giving Ross 5 stars based on the deals I find. I am not factoring the following things (which vary greatly from week to week): *Service *Cleanliness *Organization *Line Length *Fellow Patrons If you're looking for great deals on a wide range of products, Ross is a 5-star store. If you're looking for quality service, predictable inventory, and a serene shopping experience, this store is not for you. read more

Let me be clear: this low score is not for the Ross chain, but for this specific location. I generally like Ross Stores (where else can you find new items of clothing for $3.49?), and I'm not a snob about where I shop - but this place is frightening. Once, I found human feces in the dressing room. At least, I assume it was human, because there was a handprint smearing it all over the wall. Another time I was walking along third, and this guy ran out of Ross with his hands full of clothes. He had just grabbed everything off a rack and ran out. As he did so, a vinyl coat fell at my feet. He looked at me and said, "Want a jacket?" before tearing down the street. Uh, no thanks. (Seriously, why anyone would steal from Ross is beyond me. You can't resell that stuff. Your girlfriend/wife/fellow junkie probably doesn't want 8 of the same shirt. So what's the motivation?) The dust bunnies, serious store disorganization, and sketchy clientele are also points against. But really, it was the poop that got me. read more

Almost 3 Stars for Ross, let's say 2.5. I rarely go to Ross, even though I walk past it almost every day. Like everyone else says, it's filthy and disorganized, it stinks in there and the lines are usually too long to justify what you are purchasing (and once in a awful combination of the two last factors, it literally smelled like poop near the registers). I've given up shopping for clothes here. There aren't any designer markdowns. It's just cheap crappy clothes sold for real cheap. I've seen more than one shoplifter get arrested out front. Why would you try to steal anything from this place? Hope jail was worth that $3.99. But I have found a few steals at Ross, so I suggest perusing: -- Housewares. The stuff is actually from good stores/brands and marked down. Bedding probably worth looking at too. -- Luggage. Last year I got an awesome suitcase for at least half off the original price. (I'd skip handbags though) -- Shoes. Sometimes. Got one of my fav pairs of Steve Madden heels for $20. But like the clothing, alot of it is cheap crap. -- Kids clothes. No need to spend alot of money on something they'll grow out of or ruin in a few days/weeks/months. When they're young they don't know any better. Backpacks too. -- Socks. Why not? You can always use more socks. I find Ross to be a bit of a disappointment, especially compared to the real deals you can get on name brand clothing at TJ Maxx and Marshalls. It has its redeeming virtues, but this location is not for the faint of heart! The Northgate store is slightly less of a nightmare. read more