I placed an online for in store pick up order. I live in Los Angeles, which is over an hour away…read morefrom the store, however, I was in the area for a wedding. My husband picked up the order for me and when we got home, I noticed one of the items I ordered was damaged. I immediately contacted customer service and provided pictures, and requested for a label to ship the item back for a refund. I worked with Anne-Marie who was useless in providing me with an acceptable solution. The item is $20. You would think the company would take more ownership and accountability for providing me with a damaged product. Instead, Anne Marie put the inconvenience and responsibility on me to drive it back to the store. I will spend more money on gas

Clean and organized shop! Very nice customer service. They have cute holiday decor as well as…read moreregular home decor. The only objection I have is that they have a price on top of another cheaper price tag so they are overcharging for certain items. It's so obvious too and when I was purchasing an item I told the lady and they wouldn't honor the cheaper price. Other than that the place is very nice but unfortunately will not shop here again.

I purchased a beautiful jewelry set called Guided by Faith for my daughter, but she wanted the…read moreCourage set instead, so I went back to exchange it. Unfortunately, my experience at the store was disappointing due to poor customer service from the cashier, Brianna. When I told her I wanted to do an exchange, she immediately seemed frustrated and asked if the item number was typed in or scanned -- which felt like an unfair question since I'm the customer, not the cashier. It was clear she wasn't confident with the process and took her attitude out on me. She took both jewelry boxes and then asked if I wanted to use my credit for the purchase. I had to patiently explain again that I was just exchanging one jewelry set for another. In the end, she gave me back the original item I was trying to exchange, which means I'll now have to go back and speak with the manager to correct her mistake. Because I still have the Wrong item. What's most frustrating is that I felt rushed and that Brianna was impatient just because there was a long line of customers. Being rude to the customer doesn't make service faster -- in fact, it can slow everything down and cause more problems. Good customer service is key, especially in retail, where a friendly and knowledgeable employee can make a huge difference in the shopping experience. I hope the store addresses this because with proper training and a positive attitude, customer interactions could be much smoother and more enjoyable for everyone.

Great customer service. A young man by the name of Henry was amazing!!! The whole time he helped…read moreme, he did it with a smile. Also he was handsome...GREAT JOB!

Christmas decor galore!…read more I went into Kirkland's for the first time while shopping and I'm so glad I went to check it out. Once I was inside, all I could think about was, "Why didn't I come here sooner?" Not only did they have a lot of cozy Christmas decor but they also had some everyday items. From home and kitchen decor, and even stuff for your bedroom(s) and bathroom(s). They even sold furniture and lighting fixtures. But I'd say more than half of the store was Christmas-related. Think: Pier 1 Imports. The workers were all busy but helpful. A young man helped me look at something from one of the top shelves. Overall, I came out with more stuff than I needed - at a fraction of the cost! I'll be back again to check out more everyday items after the holidays. Location: Between Kohl's and West Elm Outlet just south of the 60 freeway between Nason and Moreno Beach in Moreno Valley. Parking: Plenty Helpful Tips: They have a rewards program. More info on their website. Bring extra $$! Happy shopping and decorating! :)

My experience was normal. I found what I was looking for and a nice fluffy throw blanket that I…read morewasn't looking for hahaha BUT on sale! Happy camper right here . My first time at Kirklands. Customer service was okay.

The Supervisor Angel was amazing helping me with my return and his customer service was A1…read more Definitely coming back anytime I need any furniture. Prices are affordable and the way I was treated and helped definitely made for a great experience

I went into Living Spaces to purchase a couch and was helped by Jacob. He was friendly and told me…read morethat if I needed to make any changes after placing the order, it wouldn't be a problem. He specifically said they usually waive any restocking fee when the change is for store credit. Later, I decided to make a very small change to my order. Before moving forward, I asked him point-blank, "Will this cost me anything?" His response was, "No, my friend." Imagine my surprise when I was later charged a $500 restocking fee. When I asked what the charge was for, I was simply told it was "company policy." Had I been told there would be a $500 fee, I never would have approved the change. To make matters worse, we spoke with the store manager hoping to resolve the issue, but she was incredibly rude and dismissive. There was no effort to understand what happened or make things right. We left feeling completely unheard and taken advantage of. This was, without question, the worst customer service my husband and I have ever experienced. We trusted what we were told by the salesperson, and that trust was broken. Based on this experience, we would never shop at Living Spaces again, and we certainly can't recommend them to anyone else.

Hobby Lobby Riverside, CA…read more Date went 11/1/25 Time went 3:00pm It was pretty busy as it was the first day after Halloween. My aunt and I went to Hobby Lobby to obtain decorations for an "Elevated fall" vibe in our living room/ dining room area back at home. Boy oh boy do I love me some Hobby Lobby! I feel like the selection at this Riverside location was better than Rancho Cucamonga location. We purchased garlands, candle holders, table runners, ribbons, and small knick knacks to tie our whole look together. We are SO satisfied! We will definitely coming back for Christmas. Also shoutout to staff, Laura, for taking what felt like 5 minutes to help us untangle some acorn garlands we found.

Was here today NYE 2025 at 12:30pm. My son was looking for this specific item and a couple…read moreemployees had already sent us to the toys with no guidance. We scoured to no avail. Then he asks Brendan at the back of the store. Brendan walked us all the way back to almost the front middle of the store to a random hot wheel end cap where they were. We would've never found it! Thank you for the help!

My husband and I walked into this establishment and the woman with glasses and heavy set with brown…read moreshoulder length hair that worked there, greeted me and frowned at my husband. I am Caucasian and he is not and we felt uncomfortable and judged. She didn't barely looked up or said goodbye when we left and we were the only ones in the store. It's interesting how she treated each of us so differently.

I loved this place, seriously a gem. The customer service was great, the merchandise was cute. I…read morelove love love Shabby Chic and this place has tons of it. I spent about an hour walking around and ended up carrying out an armload full of things. My favorite thing about the store is the selection of mirrors and furniture. Just over all a great place to stop by. I also picked up handmade soaps and a lotion created by another small business. I'm looking forward to going back.

Home goods is one of my favorite stores I find a lot of good things in here for the house a wide…read morevariety of different things and great prices also

TREATS as FAR as the eye can see! Menifee's HomeGoods has loads of chips, baked treats, coffee and…read morepasta. My Mom and I bought several snacks for a movie night at the park and they had everything we needed. I highly recommend The Popcorn Factory's white cheddar popcorn. Value was decent, we bought some specialty cookies for $3.50. We took a quick glance at the pots and pans and I saw a couple I will potentially buy on the next visit. Nothing was a must-buy, but the selection was good. I really liked the cashiers, they were super professional and understanding. We brought in a bag from the Kohl's nextdoor and one of the cashier girls said we were more than welcome to come in. The only weird vibe I got was from the manager, he gave me a strange look and was staring at me. I didn't care for that.

was looking for a design element to lighten up a kitchen that was in danger of taking on a…read more"dark-and-cave-like" appearance (especially with the expresso colored cabinets) after ALL the walls turned out to be load-bearing and had to stay -- so much for the original open-kitchen concept. at Mastercraft's showroom in Murietta (the company charged with actually doing the work), noticed the reclaimed wood from Poppa's Barn, and decided to use it to side the kitchen island. like everything else in the remodel, came out even better than expected. picked up a Poppa's Barn brochure for ideas for the rest of the house. will keep you posted.

Had my completely reclaimed wood accent wall installed today and couldn't be happier! Has truly…read moretransformed the room. The quality of the reclaimed wood is exceptional and I highly recommend this company!