Had a great apartment viewing experience! Kayla was fantastic--very friendly, informative, and…read morehelpful throughout the tour. I'm looking forward to making The Towers at Wyncote home!

I was shot by teenagers wielding BB guns at Towers at Wyncote Apartment Gym. I still have BB bullet…read morewounds. Towers of Wyncote won't do anything about it. They won't ban BB guns, they won't ban teenagers from the gym. They won't pay for my medical bills. Not to mention, the landlord of Towers of Wyncote won't kick out Pot smokers and cigarette smokers who were smoking in the stairways in Building 2 even after I told them they're smoking in all 3 stairways several times. Marijuana is an illegal drug federally and in Pennsylvania if I recall. You can go to prison for having Marijuana in your bloodstream after inhaling 2nd hand smoke. And let's not forget about how the landlord of Towers of Wyncote refused to help me register for the auto paying of rent. I tried to call them 5 times to help me with autopaying rent. They either won't pick up the phone or they hung up.

**Did not live in this building** My fiancé and I toured Wyncote House a few weeks ago with our…read moreparents and found it to be a very nice building. From what we could see, it was well-kept and the apartments were spacious. However, the employees left much to be desired. Admittedly, we walked into the building without an appointment and reluctantly asked for a last-minute tour. When we told the woman at the front desk that we wanted to move within the next 2 months, she actually laughed in our faces before going to find someone to help us. Not a very warm welcome. The woman who helped us (who told us to call her "Cookie") played a totally different part. She buttered us (and our parents) up so much that it was almost uncomfortable at times. She told us a lot of personal information, talked badly about the other apartment buildings in the area, and kept telling us that we were the "kind" of people she wanted in the building. She told us repeatedly she would "go to bat" to get us an apartment, even in our shortened time frame. Cookie took our information and promised us that someone else would be in touch with us the following Monday regarding an application. I cannot even tell you how many times this woman told us how much she liked us and wanted us to live in her building, and I must reiterate that she promised us that we would receive follow-up communication via a phone call within 48 hours. We never heard from her again. It was clear that she was all talk and that the people who operate that building have very little interest in helping young couples. I am upset that she has our information and feel that our time was absolutely wasted on our tour and in Cookie's office, where she kept us for quite an extended period of time, talking about us as if we were going to move in the next week. Poorly-advertised customer service; look elsewhere!

!!!BEWARE!!! You may never realize how this property treats tenants until you move out…read more After more than two years as a loyal tenant, Wyncote House confiscated my entire security deposit and grossly overcharged me for so-called "cleaning." Due to unavoidable logistical and time constraints at move-out, I could not be on site- a family helped me move. I arranged for a professional deep cleaning on my move-out day; however, the cleaner was unable to access the property due to entry restrictions. I was never informed of this issue and only learned about it weeks later, when I received their notice. I responded immediately, expressed my shock, and clearly stated that I was fully willing to pay whatever was required to have the unit professionally cleaned--at any standard they requested. Despite this, the property withheld over $1,700 for "cleaning" a two-bedroom unit. Worse, they charged me for the replacement of the refrigerator, range, microwave, and bathroom vanities. These items were not damaged. They were used normally and were in good working condition up to my final day. Had anything been nonfunctional, I would have requested repair or replacement during my tenancy, which would have been their responsibility. I did not--because everything worked. Instead, management mischaracterized routine cleaning needs as irreparable damage and used my move-out as an opportunity to replace items at my expense. Their itemized charges were excessive--for example, $100 just to clean a microwave. After exhausting my security deposit, they demanded an additional $1,100+. This was done knowing I had already moved out of state and was effectively powerless to dispute it. This behavior is deceptive, unethical, and unacceptable. My candid advice: avoid this property. If you do choose to live here--or already do--document everything and be prepared, because this could very likely happen to you when you move out. Consider yourself warned.

Since moving into this property, I have experienced a number of concerns that have required…read morerepeated follow-up to get addressed. The two most recent issues have been particularly concerning. After my refrigerator failed and had to be replaced, maintenance staff placed a visibly dirty replacement refrigerator in my apartment. This was not the first refrigerator-related issue. After the third incident involving my refrigerator and resulting food loss, April, the Property Manager, acted as though reimbursing me for the food I lost was a favor rather than an appropriate response to a recurring maintenance problem. I also reported a concerning stain on my ceiling. Rather than conducting an appropriate investigation into the source of the staining or checking for moisture, maintenance staff told me it could be caused by cat urine from the apartment above seeping through the ceiling. Maintenance staff then told me they could spray the ceiling and make it look as though nothing had ever been there. As of this afternoon, I have been informed that their solution remains to spray the affected area with a concealer/stain blocker and monitor whether the stain returns. No professional assessment of the moisture level or source of the staining has been communicated to me. I have now contacted an outside contractor to assess the area, test the moisture levels, and provide a professional opinion because I want the source of the staining evaluated rather than simply concealed. Equally concerning has been the way my concerns have been handled by April, the Property Manager. When I expressed my frustration regarding these repeated issues, April characterized me as "disrespectful" and told me what would and would not be "tolerated." I experienced this interaction as a microaggression. Labeling my direct communication as "disrespectful," rather than addressing the legitimate concerns I was raising about the management of my home, was both inappropriate and troubling. Residents should be able to firmly advocate for themselves without their tone or demeanor becoming the focus of the conversation. I subsequently documented my concerns in writing, including concerns about that interaction, and multiple emails have gone unanswered. Management has continued to communicate about maintenance while ignoring the substantive concerns raised in those emails. Between the repeated need for follow-up, recurring maintenance failures, receiving a dirty replacement appliance, the handling of reimbursement for lost food, the explanation that a ceiling stain could be cat urine seeping through from another apartment, the continued plan to conceal that stain without first determining its source, unanswered emails, and the way I was spoken to when I challenged these practices, I have lost confidence in this property's management. I would strongly caution anyone considering moving here. Based on my experience, the maintenance staff and April appear incompetent and incapable of providing the responsive, professional property management residents should reasonably expect.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

A lovely old-school, well-run condo with modest-to-high monthly fees - and a pool in the…read moresummertime. Garage parking is available for an extra charge - but there is plenty of free parking in the lot out front. There are 3 buildings and you can walk to "downtown" Old Jenkintown and to SEPTA - but I'd get lazy and drive.

Beware, You've been warned. The place is poorly run, hostile to owners. Monthly fee is very high…read morefor what you receive and owners are at the mercy of rude, administration who are not on condo owners side. Keep looking, you'll regret investing in this place

Nice size studio apartment. Conveniently located near various restaurants and shops with a giant…read moregrocery store soon to open up. Various amenities such as a gym and pool Reasonably priced. Friendly staff

Under Janele's management, there's no order here. Life is so hard. There's no discipline or…read morecleanliness, and everything runs very disjointedly. When I report a problem in the apartment to her, it's as if she doesn't hear me. When I call maintenance, they don't show up for a week. I had a gas leak, and we waited five days for it to be fixed. Also, the power went out in the kitchen because the outlets were old, and we lived without electricity for three days. She doesn't even notify maintenance. The elevators weren't working for two weeks. The carpets aren't vacuumed. When a maintenance worker did come on time and did a perfect job, I asked her to have him come fix things the next time something breaks. But she said he wouldn't be able to come anymore. She's making things worse and worse. It's impossible to get to the tennis court on weekends because she put a lock on it. I think the management here needs to be replaced because the building is very nice and the location is great too. But it's such a mess here that it's hard to live here.

I cannot thank Rebecca at Rosemore Gardens Apartments enough for her help!!! I moved from across…read morethe country. Rebecca helped me from day 1 and it made my move so much easier. And, my apartment is BEAUTIFUL!

I think that Lynnewood Gardens is a near perfect community. My apartment is in perfect condition…read moreand I haven't had a single problem of any kind. All the appliances are new and the apartments are well maintained. Having a beautiful Olympic size pool in the summertime is an added bonus. I heartily recommend Lynnewood Gardens to any person or family looking for a pleasant place to live. I intend to rent here until I move to Israel in about three years.

It looks like an inviting suburban community, with well-maintained, groomed green spaces.read more

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.

A nice quiet and private community!…read more I have been living at Brookview for a little over a year now and I absolutely love it. There is an ample amount of privacy with the trees around, and there is little to no road noise. The office staff, Polina and Rachel are so nice and knowledgeable. They always help me with a rent or apartment question. If I ever need something done in my apartment, The maintenance team is very good at getting whatever is needed done in a short amount of time. The best part about this community is that it has a fitness center, pool and is dog friendly. I have referred many friends to this community and even if I leave, I will continue to refer them!

f you're a nature lover, Brookview Apartments in Elkins Park is a beautiful community bordering…read moreTookany Creek, with guided nature walks and convenient access to Philadelphia and the surrounding suburbs. The area offers great restaurants, coffee shops, arts venues, and local entertainment. Property Manager Ms. C. Yeager executes her role--which often teeters between ombudsman and enforcer--with exceptional professionalism. She has certainly earned every bonus possible! The maintenance team is prompt and effective, and most tenants are friendly, considerate, and respectful. Like any apartment community, Brookview has its share of challenges. There are occasional issues with vehicles speeding through the parking lot while blasting loud music, groundskeeping debris being blown onto parked cars, tenants leaving garbage bags and pizza boxes in the hallway outside their front doors, and residents leaving emergency exit doors cracked open despite the building's climate-controlled interior. Likewise, the units are not well insulated, and although the building is generally quiet, I can hear nearly every footstep my upstairs neighbor and their pets make. The property is pet-friendly, and most pet owners are responsible. However, some dog owners do not clean up after their pets, and some dogs whine or bark incessantly when their owners are away, sometimes daily. Some cat owners allow their cats to roam the grounds freely and leave cat food and water in the outdoor common areas despite the property bordering a park with abundant wildlife. I have personally encountered red foxes, groundhogs, owls, squirrels, and other wildlife on the property. As someone who is highly allergic to cats, I haven't appreciated unexpected encounters with roaming cats on my terrace and patio furniture. Likewise, I believe leaving cat food outdoors only attracts additional rodents and wildlife. I also experienced rodents entering my apartment through openings behind large appliances. After I reported the issue, maintenance promptly moved the appliances, sealed the openings, and resolved the problem. What stands out most is how professionally management handles these ongoing challenges. They deal with these issues every day while continuing to lease and manage the property effectively. Both Ms. C. Yeager and Ms. A. Baker are outstanding professionals whose responsiveness and dedication make living here a much better experience. They deserve recognition for the work they do.

New Management!!! Great neighborhood! New! Renovated apartments! Brand new appliances. The grounds…read moreand facilities are kept clean every day by friendly courteous workers. Modern and comfortable layout! Amazing closet space On-site maintenance. Great place to call home!!

I will not give opinions, I will give fact. Maintenance…read moreflooded my apartment with up to two inches of water even running into the hallway and left. Hours later when the water went away, I discovered that they also broke the toilet and left me without water in the sink. It has been two nights now without use of a toilet and sink. I stopped using my bed months now bc of heavy smoke filling up the room. Now there is an unusual odor filling up the room so that I still won't sleep in there; I close off the door. Even though I bought two filtration system plugged in there, the order over powers them. This place is evil!