Since moving into this property, I have experienced a number of concerns that have required…read morerepeated follow-up to get addressed. The two most recent issues have been particularly concerning. After my refrigerator failed and had to be replaced, maintenance staff placed a visibly dirty replacement refrigerator in my apartment. This was not the first refrigerator-related issue. After the third incident involving my refrigerator and resulting food loss, April, the Property Manager, acted as though reimbursing me for the food I lost was a favor rather than an appropriate response to a recurring maintenance problem. I also reported a concerning stain on my ceiling. Rather than conducting an appropriate investigation into the source of the staining or checking for moisture, maintenance staff told me it could be caused by cat urine from the apartment above seeping through the ceiling. Maintenance staff then told me they could spray the ceiling and make it look as though nothing had ever been there. As of this afternoon, I have been informed that their solution remains to spray the affected area with a concealer/stain blocker and monitor whether the stain returns. No professional assessment of the moisture level or source of the staining has been communicated to me. I have now contacted an outside contractor to assess the area, test the moisture levels, and provide a professional opinion because I want the source of the staining evaluated rather than simply concealed. Equally concerning has been the way my concerns have been handled by April, the Property Manager. When I expressed my frustration regarding these repeated issues, April characterized me as "disrespectful" and told me what would and would not be "tolerated." I experienced this interaction as a microaggression. Labeling my direct communication as "disrespectful," rather than addressing the legitimate concerns I was raising about the management of my home, was both inappropriate and troubling. Residents should be able to firmly advocate for themselves without their tone or demeanor becoming the focus of the conversation. I subsequently documented my concerns in writing, including concerns about that interaction, and multiple emails have gone unanswered. Management has continued to communicate about maintenance while ignoring the substantive concerns raised in those emails. Between the repeated need for follow-up, recurring maintenance failures, receiving a dirty replacement appliance, the handling of reimbursement for lost food, the explanation that a ceiling stain could be cat urine seeping through from another apartment, the continued plan to conceal that stain without first determining its source, unanswered emails, and the way I was spoken to when I challenged these practices, I have lost confidence in this property's management. I would strongly caution anyone considering moving here. Based on my experience, the maintenance staff and April appear incompetent and incapable of providing the responsive, professional property management residents should reasonably expect.

The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.

I cannot thank Rebecca at Rosemore Gardens Apartments enough for her help!!! I moved from across…read morethe country. Rebecca helped me from day 1 and it made my move so much easier. And, my apartment is BEAUTIFUL!

Nice size studio apartment. Conveniently located near various restaurants and shops with a giant…read moregrocery store soon to open up. Various amenities such as a gym and pool Reasonably priced. Friendly staff

Under Janele's management, there's no order here. Life is so hard. There's no discipline or…read morecleanliness, and everything runs very disjointedly. When I report a problem in the apartment to her, it's as if she doesn't hear me. When I call maintenance, they don't show up for a week. I had a gas leak, and we waited five days for it to be fixed. Also, the power went out in the kitchen because the outlets were old, and we lived without electricity for three days. She doesn't even notify maintenance. The elevators weren't working for two weeks. The carpets aren't vacuumed. When a maintenance worker did come on time and did a perfect job, I asked her to have him come fix things the next time something breaks. But she said he wouldn't be able to come anymore. She's making things worse and worse. It's impossible to get to the tennis court on weekends because she put a lock on it. I think the management here needs to be replaced because the building is very nice and the location is great too. But it's such a mess here that it's hard to live here.

**Did not live in this building** My fiancé and I toured Wyncote House a few weeks ago with our…read moreparents and found it to be a very nice building. From what we could see, it was well-kept and the apartments were spacious. However, the employees left much to be desired. Admittedly, we walked into the building without an appointment and reluctantly asked for a last-minute tour. When we told the woman at the front desk that we wanted to move within the next 2 months, she actually laughed in our faces before going to find someone to help us. Not a very warm welcome. The woman who helped us (who told us to call her "Cookie") played a totally different part. She buttered us (and our parents) up so much that it was almost uncomfortable at times. She told us a lot of personal information, talked badly about the other apartment buildings in the area, and kept telling us that we were the "kind" of people she wanted in the building. She told us repeatedly she would "go to bat" to get us an apartment, even in our shortened time frame. Cookie took our information and promised us that someone else would be in touch with us the following Monday regarding an application. I cannot even tell you how many times this woman told us how much she liked us and wanted us to live in her building, and I must reiterate that she promised us that we would receive follow-up communication via a phone call within 48 hours. We never heard from her again. It was clear that she was all talk and that the people who operate that building have very little interest in helping young couples. I am upset that she has our information and feel that our time was absolutely wasted on our tour and in Cookie's office, where she kept us for quite an extended period of time, talking about us as if we were going to move in the next week. Poorly-advertised customer service; look elsewhere!

!!!BEWARE!!! You may never realize how this property treats tenants until you move out…read more After more than two years as a loyal tenant, Wyncote House confiscated my entire security deposit and grossly overcharged me for so-called "cleaning." Due to unavoidable logistical and time constraints at move-out, I could not be on site- a family helped me move. I arranged for a professional deep cleaning on my move-out day; however, the cleaner was unable to access the property due to entry restrictions. I was never informed of this issue and only learned about it weeks later, when I received their notice. I responded immediately, expressed my shock, and clearly stated that I was fully willing to pay whatever was required to have the unit professionally cleaned--at any standard they requested. Despite this, the property withheld over $1,700 for "cleaning" a two-bedroom unit. Worse, they charged me for the replacement of the refrigerator, range, microwave, and bathroom vanities. These items were not damaged. They were used normally and were in good working condition up to my final day. Had anything been nonfunctional, I would have requested repair or replacement during my tenancy, which would have been their responsibility. I did not--because everything worked. Instead, management mischaracterized routine cleaning needs as irreparable damage and used my move-out as an opportunity to replace items at my expense. Their itemized charges were excessive--for example, $100 just to clean a microwave. After exhausting my security deposit, they demanded an additional $1,100+. This was done knowing I had already moved out of state and was effectively powerless to dispute it. This behavior is deceptive, unethical, and unacceptable. My candid advice: avoid this property. If you do choose to live here--or already do--document everything and be prepared, because this could very likely happen to you when you move out. Consider yourself warned.

I have been a resident of Hathaway House since August 2017. Let me tell you, Hathaway House is a…read morewonderful place to call home. I initially moved to this area in 2011 and lived in AP until the bottom fell out ie new owners/ management, unprofessional staff etc. Fortunately, Scully owned Hathaway House and I could not be more pleased. Sun (manager), Theresa (Concierge) and Perry (Maintenance Supervisor) go above and beyond!! Our mailman, Tim and Security staff Cliff and Denise are like family. I have a 1 bedroom Deluxe and have excellent natural light and plenty of room and closet space. Although this is an older bldg in Germantown, I feel the price is a great value ie floorplan, location and amenities. I truly love how residents/neighbors are caring and genuine! Most evenings, after a long day of work, it is refreshing to enjoy conversations in the newly renovated lobby with neighbors. Our new fitness center is well equipped and maintained. Our roof top pool and cabana enjoy an exceptional view of Philadelphia skyline and City Avenue. There are planned activities every month that provide wonderful opportunities to see current and meet new neighbors. Make sure you visit Hathaway House before signing lease anywhere!! PC

Allows fraudulent leases to be signed in your name. Refuses to remove you and tells you that you…read morehave to pursue it in court, forcing you to pay thousands for an attorney. And then forwards the unpaid fraudulent lease bills to a collection agency and destroys your credit. EDIT: Then the manager of the complex sees this review, and calls you to yell at you and basically tell you that you deserve it.

I really have to give an honest review that was once a pretty poor opinion that has totally…read morechanged. It's not often that a business is able to do a complete turnaround for me, but Galman has done that. Galman did take over my complex pretty suddenly. They also did have some bumps in the road along the way--which I honestly can't totally fault them for and I think that the staff they HAD in place just wasn't experienced enough to to deal with it diplomatically. Galman has done a very good job stabilizing the staff in my community and working to recognize that a significant portion of the residents really do want to stay here. The office staff now seem a bit more experienced and even my interactions with other folks in the company have been positive. I am in the process of buying a house but the market is very, very slow. In order to give myself ample time to buy I opted to renew with Galman. After some back and forth I really think Galman has worked with me to ensure that the lease renewal will work for both of us which ended in a really good experience. Communication is key here and I think if there is an issue it would be best to work with them directly and they will work to get it resolved.

If you always wanted to live in warm Haiti, just move to Lakeside Apartments…read more They are kicking out long time tenants to redo apartments and they are renting to large grouos of Haitian's. The laundry-storage rooms are roach infested because they are not clean people regarless of being Haitian's. Even their maintenance man who had free apartment walked out on them as well as their latest one, because they don't want to deal with this place.

Leon is the best! He fix the window so that it wasn't leaking. He did a great job with caulking…read morethe tub and he replaced the drip pan in my stove that needed it so badly with his shiny black ones and I was just so happy and he did a great job with the garbage disposal. I did all of this in one day and I was so grateful he did a great job and the Kennedy is very fast when it comes to me and they definitely want to make sure that everyone is safe and that we are comfortable and happy.. I'm signing my third lease with this apartment complex and they truly are the best in Central Bucks county

I had a new refrigerator installed at 3900A2 Enclaves by Vince and he did a fantastic job. He not…read moreonly installed the refrigerator but cleaned the floor underneath. He took the time to go get his scraper to ensure that the floor was nice and clean before properly placing the refrigerator in that area. Kudos to Vince who takes pride in his work, is concerned about resident satisfaction, and who has been properly mentored by George. I value his service. When Vince comes, I know the job will be done right. Thankful for the both of them.

It looks like an inviting suburban community, with well-maintained, groomed green spaces.read more

Horrible. Don't…read morejudge a book by it's cover. This cover looks nice. Over priced for extremely thin walls, hollow floors and ceiling. Bathroom ceiling is even lower, you'd have to crouch down to shampoo correctly. Inadequate heating. Roaches. Roaches roaches roaches. "Upgraded" apartments are from a tenant's renters insurance. They weasel their ways out of responsibility and put the costs on renters. Of course after the shenanigans the tenants would leave after such an experience, allowing these scammers to use the money to "upgrade" and charge another hike in price. Rinse and repeat. All the bathroom ceilings collapse. All of them. You'll pay for that with your insurance. You'll move out. They'll upgrade the apartment with your money. Crooks.