this is my second time leasing a car from these amazing people. and I. going back for my 3rd, 4th,…read more5th car... their vibe, mixed with a super welcoming personality and the love they give to their customers is nothing I've ever seen with a business before. I had a very happy experience and feel like I made friends more then just having people sell me a car. my cars have not ever had a problem, and their products are amazing. they love their jobs and it shows because love is constantly pouring out to their customers and buyers. the first people who have ever given me a chance at showing them I'm not a bad person and I am trust worthy they took a leap of faith on me and for that im forever grateful and the fact that they just want to help you makes them that much more amazing. to me buying or leasing a car is just more then someone selling to you, its the friendliness, warm, welcoming vibe that drew me in. they truly care and no one else has this mentality.. even when my car did break, even though it wasn't up to them they helped me fix it. Kurt and Nancy have done more then just sell us a car, they have given us safety for our family, means of transportation and hands down lots of love.. you guys will be greated at the door with the same love and respect me and everyone else has been so what are you waiting for.. =) go get that car or truck you've been wanting, their not here to steal, their truly here to help you find your perfect vehicle I bought 2009 cobalt and we are currently leasing a 2015 Ford flex.

absolutely awesome working with the guys at shadow auto, they game me a great deal on my trade in…read moreand made me feel right at home, definitely look forward to working with them in a future!

Not pleased with service. Was told windshield washer hose was fixed but with first use hose came…read moreapart again. Paid $190 for an incomplete job. Was then told it Would be another 190 bucks to do a good fix. All for a stupidly placed washer fluid connection. Not a Ford fan today. Would have been happy with a bill reduction.

absolutely disgusted !! Beyond pissed brought the car for a tire swap told them absolutely NO…read moreEXTRAS were to be done .show up with 400$ worth of shit I did NOT authorise or agree to ! Manager was beyond ignorant ..rude insulted me crudely and then hung up after talking over me arrogantly !!!! Steven was his name also the good reviews have been paid for with movie tickets ..avoud them like the PLAGUE since posting my reviews others have msgd me telling me their stories ..terrible customer service if you can even call being insulted customer service .

I recommend Burkholders to everyone who owns a car. I am very impressed with their service and…read morebecause of my own personal experience I just had to write a review. I find they are personable, professional and pleasing the customer comes first. On late Thursday afternoon I needed a safety check on my car. They were about to close and as I told them of my urgent need they went out of their way to accommodate me and fit my car in the next day at 8 am. a Friday and they were very busy, but still made it possible. Also they kept the car in the shop and gave me a ride home which I found kind and considerate. Thank you Mr. Edward Burkholder and staff for your excellent service. :)

As seen in Cadillac Man, starring Robin Williams, Tim Robbins, Fran Drescher and Pamela Reed. Car…read moredealer Joey O'Brien (Robin Williams) is spread as thin financially as he is in his love life. He's dating more women than he can remember, and the local toughs he's borrowed money from want it back. In a last-ditch effort to get out of debt, Joey struggles to sell a dozen cars in two days -- a task that becomes difficult when the husband (Tim Robbins) of Joey's secretary (Annabella Sciorra) barges into the Turgeon Motors dealership with a semi-automatic weapon and takes everyone hostage.

Tried purchasing a truck through here, put down a deposit, jumped through a million hoops to secure…read moreall the funds on my end during COVID and had everything in place with a date to close on all the funds and even had the bill of sale in my email. I couldn't speed up the bank processes because COVID and had kept the dealership informed of everything every step of the way, even went as far as sending the confirmation of the bank commitment of the funds and what did I get, I got the truck sold in a back door deal out from under me even though I had a BILL OF SALE. Who might you ask did this lovely back door deal, the owner Wally Sr., who I spoke to two days before this shady deal went down who was supposed to call me back 15 minutes after I spoke to him and never did and now I know why. I wouldn't recommend dealing with this shady ass business and I definitely wouldn't recommend any one to even entertain the thought of perusing their lot because quite frankly, you can't be sure that the vehicle you purchase is one that you'd be able to leave with. I had to give one star to post the review, I'd prefer to give no stars.

A Dealership You Can Trust. I recently moved to the Niagara area and was in the market for a…read morepickup. There are many Dealers in the area and visited many. I also have worked in the industry and have purchased many used vehicles throughout my years. Entering the dealership I immediately had the sense this 42 year old dealership stood the test of time for a reason. Long story shortened, the truck I purchased had major rear differential problems. Having a sound mechanical background myself I could understand how the issue could have gone undetected. Wally, the owner of the dealership dived right in making sure the problem was corrected to my satisfaction. I would highly recommend to anyone purchasing a used vehicle Niagara Auto Sales.

If I could give them a zero, I would! They wasted our time for setting up an appointment to see…read moretheir 2021 Toyota Corolla just to be told when we arrived that it's no longer available. They should have at least texted or called to notify us! They don't have respect for other people's time!

Had my oil changed there, what a disaster. They did not put the oil cap back on and 3 weeks later…read moreI realized when adding washer fluid. When I complained they said " you must have did it yourself ". The truck was less then a year old. They then asked me to leave without apologizing. NEVER GO THERE, EVER

Purchased a vehicle on 12-23-21 from Dave on payment plan. 6 months later I get my first( of 4)…read moreletters from DMV stating they could not issue me a title for my vehicle because of a discrepancy in the mileage. His mileage was lower than the mileage stated when he bought it. I took this letter to him and he said he would take care of it. Approximately 1 month later I received my 2 nd letter from the DMV stating the exact same thing. I took that letter to him also. He said he was working on it. By the time I got the 3 rd and the 4 th I had given up with him. And started seeking help else where. On 12-23-22 I was involved in a vehicle accident. Needing my title asap for insurance. So I had no choice but to go back to him once again. Come to find out he had did nothing to correct this problem. I had to go to the Mayor and senates office to get this done. And because of his mileage discrepancy I lost my warranty. And had to pay for work done on it. If I could give this a 0 star I would. And my vehicle was totaled and because of his screw up and neglect to fix it when I asked this held up my insurance pavement for 2 month which included his pay off. And he has the nerve to charge me late fees.

Purchased a vehicle from Dave. Come to find out he lied about the mileage. Their were more miles on…read morethe car than he stated on the title. Took forever to get the title cause he refused to do the necessary paperwork. And when I tried talking to him he just brushed me off and was kinda rude about it. Like he didn't have time to talk to me cause he already knew he had his money. And he charged me late fees for his mistake.