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    Autoline Toyota

    4.4 (13 reviews)
    Open • 8:00 am - 8:00 pm

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    8 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Everyone is very helpful and accomodating! Also they are easy to contact when you have question to ask or inquiries.

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    6 years ago

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    8 years ago

    Great place to purchase a car. Going to tell all my friends and family

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    8 years ago

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    11 years ago

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    8 years ago

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    Review Highlights - Autoline Toyota

    “Thank you Kyla for your outstanding service.”

    Mentioned in 2 reviews

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    Falls Chevrolet Cadillac Buick Gmc - Falls Chevrolet Cadillac Buick GMC customer lounge

    Falls Chevrolet Cadillac Buick Gmc

    (10 reviews)

    Recently purchased a truck and overall the sales team was great and the buying experience started…read moreoff very positive. Unfortunately, our experience with Madison, the financing manager, significantly changed that. She made an error on the financing contract which required us to re-sign new paperwork that increased our agreed-upon and already paid financing payment. We were told that if we did not sign the new contract, we would have to return the truck -- despite already owning it for over two weeks and having it professionally wrapped. In all the years and vehicles I have purchased, I have never encountered a situation like this. What is most disappointing is that this was clearly and admittedly a dealer error, yet there was no accountability or effort to make the situation right for us as customers. This has completely soured what was otherwise a great experience with the sales team. I hope management takes situations like this seriously and works toward better accountability and customer protection in the future.

    We recently took a trip from Burlington and were running low on electric charge as we headed…read moretowards Lewiston NY and we ended up stopping at the Cadillac store to charge up. A lot attendant by the name of Lori was able to assist us. I own a Hyundai but Lori went way out of her way to help us out. She wasn't the only employee to go out of her way for customers. I noticed a service advisor letting his customer know that they washed his car after an oil service. The customer was impressed because he wasn't expecting his car to be cleaned. Very nice team and general manager.

    Brock Ford Sales - Main Building

    Brock Ford Sales

    (6 reviews)

    Terrible customer service, if you're not mechanically inclined they will lie to you and do the…read moreleast amount of work possible. They make you feel like its your fault if there is an issue with your car and will charge you for gas even if there is 50km of gas in the tank. Take the extra time to drive to St. Catharine's to see another ford dealership. I have had multiple service staff talk down to me and tell outright lies in order to get out of having to admit they made a mistake resulting in my car having performance issues.

    This dealership does not like that I bought my SUV in Toronto. I live locally and they ALWAYS have…read moresaid "Did you buy it here?" Last week, I took my 2020 Ford Expedition in for service and was told the owner would not service my vehicle, as he and my husband had a discussion one time, over the fact they could NOT figure out how to fix our BRAND NEW SUV'S door. Guess what? Another dealer fixed it no problem! AllBrock did was forcibly tell my husband nothing was wrong with it and it could not be fixed. It was VISIBLY misaligned and not closing properly. Of COURSE my husband was upset. This was our first expensive brand new vehicle we splurged on. I was shocked to learn the owner will NOT service MY vehicle either. I am a separate person from my husband. I'm a lady like, soft spoken woman. I will NEVER purchase a vehicle form this dealership. I am treated like GOLD at Ed Learn Ford in St. Catherines where the owner always walks out to say hello and shakes my hand. many folks from Toronto have moved to this area and I'm sure they won't appreciate being grilled either about whether or not they bought their vehicle here. That is no way to treat customers at all. Your sign says FORD. You're chasing customers away.

    Autoline Toyota - car_dealers - Updated October 2026

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