Friendly and knowledgeable staff all around. They were forthright about the issues they uncovered…read moreas they examined my car, and they were willing to perform repairs with no gimmicks. They even offered to stay open late so that I could pick my car up after work.

We were in Niagara Falls, ON for a get-away weekend right after New Years, and our car battery…read moredied. I was so nervous that we wouldn't be able to get a new battery for our Prius Prime, but Autoline was SO GOOD to us. We pulled up without an appointment, and the friendly service department receptionist got us right in. The dealership was bright and clean, and one of the receptionists got me some hot chocolate! I was so thankful for the expert, quick service and the friendly people there.

Been with Autoline for about 14 years. The level of service and the convenience they have provided…read moreme has always been great.

The air conditioning in my car stopped working so I figured going to a dealership would fix the…read moreproblem. I booked an appointment online (since their hours aren't very helpful for the average working class). I came and arrived for my appointment only to find out their technician couldn't help me. I ended up going to a dealership in another city because...this one sucks. Turns out the car got recalled anyway since this shouldn't be a problem. (the car wasn't even 5 years old at the time)

just had a serving last week on this dealership after a few days i pop up the hood and found out…read morethat they didn't return the oil dip stick properly. shame service.

SAVE YOURE HARD EARNED MONEY. These guys happily locked me into a deal and sold me a rust bucket…read morewhile telling me it was clean (I specifically asked about the condition of the undercarriage and frame) and scammed me out of 15k. Buyers beware.

Had an issue with crossing the border in to Canada with a truck I'd purchased down south. Called…read moreto Tom to ask about secure storage and they accommodated me although they were closed. Truck was stored for the week, locked up tight in a fenced/secure/gated lot and was in the same condition as when it was parked. Tom sr. even drove me over to the bridge so I could walk across the border. Great service, great people. I read the negative review and I can attest to have not having any type of similar experience as this woman although I was late, from Toronto, and have never been in that area of town, ever, and was given very polite and helpful service.

Great dealership, Majid is amazing. I love my new Kia Seltos and the deal i got from cardinal kia…read more It was may 3rd kia and I couldn't be happier.

Great service, no "hidden tricks" and very straightforward business. Sean in Sales dedicated all…read morethe time and energy needed to explain how the new vehicle features work.

Had a service appointment and they did very well I was very satisfied. They washed my car at no…read moreextra charge which was fantastic. I bought my car here and I am very pleased with my Hyundai Tucson.

Won't ever be back one of the absolute worst dealerships I have ever dealt with save yourself time,…read moremoney and stress and go to Performance Hyundai in St. Catherine's. I Won't be buying my next car here that's for sure! Multiple issues with service dept. And sales, management very unprofessional place!

HORRIBLE EXPERIENCE ! I will never buy a car from this dealership. I put a 500. deposit on a…read morevehicle in good faith, and instead of holding the vehicle, they sold it the next day to someone else, even though I had already put a deposit on it. Instead of trying to make it right, the "sales manager", made no effort whatsoever to correct the situation. His cavalier attitude was infuriating. This is not how you do business. We were committed to this transaction obviously they were not. When I asked to speak to the general manager, I was given the run around. not here, no extension number, etc. If this is how they do business, I would advise everyone to spend their hard earned money elsewhere. Just know, if you put a deposit on a vehicle on their website, it will not be honored.

Bought new Nissan there, then, referred sister-in-law there, dealer offers $150.00 for referral…read more They did not pay. Will never do any referrals there anymore!

Terrible customer service, if you're not mechanically inclined they will lie to you and do the…read moreleast amount of work possible. They make you feel like its your fault if there is an issue with your car and will charge you for gas even if there is 50km of gas in the tank. Take the extra time to drive to St. Catharine's to see another ford dealership. I have had multiple service staff talk down to me and tell outright lies in order to get out of having to admit they made a mistake resulting in my car having performance issues.

This dealership does not like that I bought my SUV in Toronto. I live locally and they ALWAYS have…read moresaid "Did you buy it here?" Last week, I took my 2020 Ford Expedition in for service and was told the owner would not service my vehicle, as he and my husband had a discussion one time, over the fact they could NOT figure out how to fix our BRAND NEW SUV'S door. Guess what? Another dealer fixed it no problem! AllBrock did was forcibly tell my husband nothing was wrong with it and it could not be fixed. It was VISIBLY misaligned and not closing properly. Of COURSE my husband was upset. This was our first expensive brand new vehicle we splurged on. I was shocked to learn the owner will NOT service MY vehicle either. I am a separate person from my husband. I'm a lady like, soft spoken woman. I will NEVER purchase a vehicle form this dealership. I am treated like GOLD at Ed Learn Ford in St. Catherines where the owner always walks out to say hello and shakes my hand. many folks from Toronto have moved to this area and I'm sure they won't appreciate being grilled either about whether or not they bought their vehicle here. That is no way to treat customers at all. Your sign says FORD. You're chasing customers away.