Great detail- however, they removed my toddler's car seat. It's a bitch to install. Also, the…read moreplace is very small on a busy street; thankfully, one of the technicians got my car out of the lot. All in all, they did a great job on my car. You know you have a messed-up back seat when your toddler says, "Uh Oh!" I suspect there was a bushel of Goldfish crackersin the back seat! Thank you, Bison Automotive!

Took my vehicle here for an inspection, will definitely be back!! Not only are they professional…read morebut so pleasant! This is the auto shop to go to! Professional, trustworthy and quick! I highly recommend!

Came for a collision repair estimate. After a few moments for the service rep to look over my car…read more He came back with a quote, that I felt was very reasonable.

After 6 months of shopping around looking for a new 2023 SUV.. I finally found one and couldn't be…read morehappier. I never shopped at Basil Ford on 1540 Walden Ave. Cheektowaga, so I was a little nervous until I meet Andrea Zona my salesperson... Who was so knowledgeable, kind and patient with me and help me through the process... Everything went perfectly! Vinny Cotroneo was also incredibly helpful, he made me feel very comfortable and I genuinely think he did everything to get me the best deal possible. I would highly recommend them at Basil Ford ...

Just had a nice conversation with Chris at BC Automotive, as I was looking for a shop to do a PPI…read morefor an E39 BMW M5 I was looking to buy cross country. He however referred me to another shop that he believed would be better suited to complete the in-depth inspection as the other shop would be able to specialize in the inspection that I am looking to get done. Although I never had my car serviced here, nor do I think I'll ever get the chance to as I live in southern California, I could only imagine the type of quality work that he does with how honestly he runs his business and looks out for strangers that he's never even met.

I had to come to BC Automotive for a photo inspection for my car insurance, and this was the…read moreclosest location that was listed, so I thought I would give it a try. When I called, it was outside of business hours, so I left a message and Chris got back to me the next day! On a whim, I asked if they had any appointments for Saturday and Chris was kind enough to add me in! When I got there, he was able to complete the inspection in such a timely manner and the service was so friendly. Another gentleman was there getting a NYS Inspection, so that's another service that they offer. Should I find myself needing any car serviced, I would definitely come back to BC Automotive!

*Reposted from business website by original poster because these things take time to write!…read more After hitting something big on I90 while on vacation, we were directed to Fox Tire for help and we are so glad we were. Not only did they replace our wheel with an almost exact match on our 14 year old car, they straightened our bent rim so that we could try using it as a full-sized spare once we get home. They were friendly and helpful and we felt in very good hands. In about 1 hour, they found, mounted and balanced the new wheel, straightened the old rim and sent us on our way. So straightforward and honest - they were looking at every option to keep the price down and get us the best value. These guys know their stuff and I would highly recommend them!!

I've been coming to Fox tire since 2006 with my ford explorer & then all 3 of my Chevy trucks, from…read morethe 07, to 13 & now the 21 & work trailers are brought here for tires. They have always given me the absolute best service & prices for the tires. I tell everyone I hear asking for an economical tire place to go to FOX. I will always support this businesses

These folks are the best!! I feel they went out of their way to help this old lady out!!!…read moreDefinitely going back to get new rims!!!!

I cannot stress enough how much I recommend this company…read more A couple of years ago I took my car to the dealer who sold me my car for inspection. They told me I needed new brakes and new tires. Since dealers usually upcharge for this stuff I searched online for deals on new tires and Casullo's came up. I took my car in and asked them to look at the brakes as well. Alex called back and said, "I'd love to sell you new brakes, but these are fine. Come back in six months and we'll check them again." He then installed the new tires. Six months later I called to have them check the brakes again. Alex said EXACTLY the same thing. "Bring it back in six months." Half a year later he says, "Yeah, your back brakes should be swapped out, but your front is fine for now. Bring it back in another six months." Finally this September (during inspection) Alex replaced the front brakes, and installed new windshield wipers. He didn't try to upsell me on every component in my car. Well, today (December 2025) one of my windshield wipers fell off when I was scraping the windshield. I've installed them before: any new blades for the past ten years or more are a major pain in the butt to install - - bad design, counterintuitive - - you have to spend at least a half hour on YouTube to figure it out, and I didn't have any inclination to go through it again. Without a lot of hope on the walk-in front, I drove straight to Casullo's, explained the situation, and Alex came right out, drove it into the garage and re-installed the offending blade. He even topped off my tire, which was low!!! You don't find this kind of honesty and attention to customer service much any more. Casullo's is my garage from now on!

My daughter had an accident today. Police put a call in for a tow truck and someone from this…read morelocation was dispatched. Even though we would have preferred it to be towed to a wrecking yard, the driver took it back to this location. He then handed my daughter who is a student, a bill for $632 to tow her vehicle approximately 10 km. When I called to ask what a total would be if I broke down on the highway, he told me for a flatbed it would be $100. When I asked him how he justified $632 for my daughters bill, he said that's what Niagara Region charges. The bill included towing, recovery, disposal and storage fees. Yup you heard right....storage fees. Recovery fee was picking up a couple of small pieces of metal....yup A COUPLE. Disposal was because he said fluids leaked on his flatbed. Storage was ??? He just towed the car back to his location? Let's face it, he put anything on the bill he could. After all that, he offered to buy her car for $500 and all she had to do was pay the difference. No wonder he didn't want to tow it to the wreckers. Anyone that would be this devious wouldn't be someone I would pick to fix my car.

Found these guys randomly and boy am I glad! We initially communicated via txt and when I showed up…read moreI received some solid workmanship in fixing up a few things in my exhaust on the ChuckWagon. I really like smaller places like this because you get the service that you should get at a big corporate auto repair shop -- like they don't just take your keys and you hope for the best. Even though they're totally out of my area I'll come back for anything else that I can't do myself in my driveway - it's just too darn cold right now!

Took my 2020 Ford F150 to Scruggs Automotive in Elma for a Bilstein front and rear suspension kit,…read moreordered aftermarket Fuel wheels and had them mount/balance/install new Mickey Thompson tires. Their quote was reasonable and competitive with other shops in WNY, however their 3 year/36k mile warranty was far superior, and the 3% back on your entire purchase (parts AND labor) was unmatched as well. My truck was dropped off after hours and completed the following business day. Nick was easy to work with and kept me informed throughout the entire process from ordering parts to the completion of the installation. My truck looks better than I could've imagined and I will definitely be recommending Scruggs to any friends and family looking for a reputable and reasonable shop.

I brought my 2022 to Neighborhood Car Care - Elma after noticing a bulge in one of my tires. Since…read morethe vehicle was already there, I also authorized an oil change and left my vehicle overnight to await the inspection. After inspecting my vehicle, I was presented with an estimate of approximately $4,500 in repairs, not including the cost of replacing all four tires. The estimate didn't seem right to me, so I declined the repairs and went up to pick up my car. I watched the technicians pull my vehicle out of the garage following the oil change, paid my bill, and drove about 30 miles directly to my regular mechanic for a second opinion. I'm incredibly glad I did. After a thorough inspection, my mechanic determined that the extensive repairs recommended by Neighborhood Car Care - Elma were not needed. The only repair my vehicle actually needed was a new set of tires because of the damaged sidewall. Even more concerning, he found blowback oil from an improperly installed oil filter upon lifting the car to do an inspection when I arrived. He explained that the oil filter and O-ring had not been installed correctly during the oil change that had just been completed. He corrected the issue, and I was fortunate he caught it when he did. Left uncorrected, it could have resulted in a catastrophic engine failure. I called Neighborhood Car Care - Elma immediately and explained what my mechanic had found. They apologized and stated they would refund the cost of the oil change. Between the approximately $4,500 repair estimate (before tires) for repairs that my mechanic determined were unnecessary and an improperly installed oil filter on a routine oil change, I have no confidence in the quality of the work performed. A routine oil change should be just that--routine. Based on my experience, I believe it's better to steer clear.

Called last week with issues, made an appointment. Brought it in, they call told me issues. They…read morediagnosed, confirmed issues, ordered parts and repaired my SUV within 1.5 days!! Have my vehicle back and it drives like new!! Thank you Dennis, you have earned my gratitude and will spread the word about excellent service!!

My review is not based on quality of service. It is based on the quality of the employees who work…read morethere. I was teaching a new student of mine to ride (motorcycles). We were on French Rd. at the front of the line waiting for the red light to turn green. The light changed and as we were making our left onto Transit Rd. He took a spill and took me down with him. Dennis and Jeremy came running out to help before we had even stood up. That might seem like a thing most people would do but actually, sadly they don't. But these guys did. So thanks, guys :)