1. RootRat Plumbing And Rooter

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La Canada Flintridge, CA

RootRat Plumbing And Rooter

4.8 (6 reviews)
Open • 12:00 am - 12:00 AM (Next day)
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

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2 months ago

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20 days ago

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12 days ago

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Tony T.

Thanks artur was a pleasure helping you guys out.

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26 days ago

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Tony T.

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1 month ago

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10 months ago

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Ask the Community - RootRat Plumbing And Rooter

Water Heater Doctor - Water Heater Doctor

Water Heater Doctor

(276 reviews)

My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

We are thrilled with our experience with Water Heater Doctor. We have a 100 gallon water heater on…read moreour property and were quite nervous about possibly having to replace it. Sam quickly diagnosed and fixed the problem and saved us thousands. We really appreciate and honest and professional technician who really knows his craft. Thank you, Sam!

On Call Water Heaters - On Call Water Heater experts 24-7

On Call Water Heaters

(243 reviews)

Great experience with On Call Water Heaters! They were professional, responsive, and got the job…read moredone quickly. Everything was explained clearly, and the service was excellent from start to finish. Highly recommend them to anyone needing water heater service!

Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

RootRat Plumbing And Rooter - plumbing - Updated October 2026

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