1. RootRat Plumbing And Rooter

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La Canada Flintridge, CA

RootRat Plumbing And Rooter

4.8 (6 reviews)
Open • Open 24 hours
Updated 2 months ago

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1 month ago

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3 months ago

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2 months ago

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1 month ago

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Tony T.

Thanks artur was a pleasure helping you guys out.

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2 months ago

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11 months ago

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Ask the Community - RootRat Plumbing And Rooter

Water Heater Doctor - Water Heater Doctor

Water Heater Doctor

(276 reviews)

My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

My water heater stopped working last night. I called Sam the next morning and he arrived within a…read morecouple of hours. I was expecting to replace the water heater but Sam just re-lit the pilot and all was working as it should. There are not many people that are as honest and professional as Sam. In fact, another company came to diagnose my water heater just before Sam came and said they couldn't do anything and that I had to get a new unit. Thanks again, Sam!

On Call Water Heaters - On Call Water Heater experts 24-7

On Call Water Heaters

(242 reviews)

Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

There are very few people who truly go above and beyond anymore, but Anthony from Oncall Water…read moreHeaters is absolutely one of them. If I could give them 10 STARS I would. We had a massive, old water heater that wouldn't fit up the basement stairs or through the door. I told him he could just leave it behind, but Anthony refused to take the easy way out. Instead, he painstakingly cut the entire unit in half just to haul it out for us. He finished a grueling job that most other companies would have walked away from. His work ethic, professionalism, and dedication are unmatched. I can't say enough great things about Anthony and the company! Do yourself a favor and give them a call!

RootRat Plumbing And Rooter - plumbing - Updated November 2026

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