Had a clogged drain in summer of 2023. My wife was home and she was living the last year of her life with a cancerous brain tumor. This place was recommended by a trusted friend who knows the original owner who built a quality business over 30 years earning her trust by being ethical and doing professional work. Sadly, he isn't the only one who comes out for calls now. His son also does. Be cautious of the son. Very cautious. The person who answers the phone is the owner's wife. She quoted $125 to my wife to unclog the drain. My wife called me to discuss it and while it was higher than some, this was a recommended business so we booked it. The serviceman arrives, we find out later he's the owner's son. He asks my wife what was quoted and she had forgotten. She had told me by phone, but her memory was off by time the serviceman arrived. He quoted her $250. She was reluctant as she knew that wasn't the quote price so he said $220 if she paid in cash. She agreed, he did the job in 20 minutes and left. When I saw the invoice, I asked my wife what happened to the $125 quote and she explained. After a brief discussion, my wife called our friend and our friend apologized and said she never had any issues with the owner. She encouraged my wife to call the office again and the owner's wife answered and apologized, then refunded us $50 explaining that they told their son this isn't how they want to do business but the son thinks they are not charging enough or can get more money out of people or something of the sort. Unethical? Bait and switch? Dishonest? Yup. I am writing this review almost two years later. My wife died in the summer of 2024. To think that someone saw my wife as a vulnerable target and took advantage of that by overcharging because he could. He saw her as a pushover, not an ill human being, just a way to get more money out of her. It is disgusting. There are many other plumbers out there, find one with a moral compass. And if you don't do math, $220 minus $50 isn't $125. As my wife had the tumor removed soon after and only lived ten more months, writing a review wasn't top of my list of things to do. It still eats at me when I think of it. The nerve. So I feel compelled to share this review as a warning. Maybe if others speak up the ripping vulnerable people off will stop. I think the son's name is Steven. Can't be sure but if if you get a Steven sent to your home, be wary. Get a firm quote and it is sad to say, but maybe not have your wife home alone when he arrives. A 30 year family business built up by a man described as having integrity is being undermined by a greedy son who will take advantage of obviously ill and vulnerable customers, or as grifters call them 'marks'. Rest in peace my dear Nancy. So sorry you had to be taken advantage of by a dishonest fleecer like this guy as you fought to maintain some semblance of life. You lived with a strong work ethic and integrity. To think that you weren't viewed with compassion but rather as an easy way to extort more money is deplorable. As a society, we can and should do better. read more

Highly recommend. Knowledgeable and prompt service at reasonable rates. I have used their service for over 20 years.

I have been trying to reach rooster Rooter now for the past week and a half the phones have been shut down they're not receiving any calls I have repairs they did are leaking now and cannot get a hold of anybody as of 11/22/24 and still not receiving calls read more

Rooster Rooter - Continuous running of water have to shut off valve for it to stop - Plumbing Near Me - Palmdale, California

I don't know if it's me...but appointments, reservations, or showing up to a job on time mean little to nothing nowadays. was set to have an appointment at 8 this morning with Rescue Rooter to come out and do their thing and at 9:30 when I called, they told me my appointment was for 10-12. cool...switch my appointment. we get to 1:30 and I call again...he got backed up. cool, no worries ...but no communication. so I left my number and get a call at 2 that they are on the way. no eta, nothing. still siting here at 3:10, writing this review...waiting. awful communication and terrible communication. couldn't tell you how good of a job they did...still not here read more

****LONG POST**** This place was recommended to me by the FB group, Blessings in the AV for a clogged sink. I spoke with Sylvia who seemed nice. I told her the clog was definitely beyond the trap and in the wall. I let her know that I had already removed all the piping and that my snake wouldn't reach. She assured me it would only be $85 and that someone could arrive between 12:30pm - 1:30pm that day. A little before 1pm, Sylvia texted me to let me know that the technician was stuck on a job that turned out to be bigger, however he would still be able to come later today. She assured me that she would let me know when he was on the way. Around 2:30 PM, the technician phoned me to let me know he was on the way. He said he would be here in about 10 minutes. About 40 minutes later, I called him back and he tells me, "I'm pulling up now, I had to stop for gas." He arrived about five minutes later. Once he arrives, he tells me that the job will be about $125 because it was beyond the trap. I told them that when I spoke to the young lady, I told her that and was still quoted the $85. He told me he needed to call the office for them to honor the price, however when he returned, he said it would be about $125 and asked what I COULD pay. I let him know that I only had $85 because I had to go and get cash since they only take cash/check. He said he would figure things out. While trying to clear the clog manually, I was working at the counter and he occludes one sink while applying pressure to the other side, simultaneously splashing water all over me, my computer and counter. He doesn't apologize or even acknowledge the mishap. Unable to clear the sink, he tells me he will work with me and got his special snake but still couldn't clear the clog. He mentioned using some specialized machine outside that would cost $225 total and that I could Zelle the rest. He writes me up an invoice, clears the clog and pretty much leaves. The next day, I notice that the water pressure had changed, which we have never had an issue with in the past. I call the company back and she assures me, it happens sometimes and the tech could come back out the next day (around 10:30am) because he happened to be off that day. She says, "Don't worry, we won't charge you. This happens all the time, he will know exactly what to do." The next morning at 9:16am, the same technician called me again to ask what the exact issue had been. After explaining, he advised me that one had nothing do with the other. I then asked, "well why did the young lady say this happens all the time and that you would know exactly what to do?" He says, well it does but it's a separate issue. He assured me he would be here around the time Sylvia had mentioned. Around 11:15 AM I tried to reach out to Sylvia but she didn't respond to my calls or texts. Around 11:24 AM, he sends me a text to let me know that he was on his way. About 40 minutes later, I call him again and he says, I'm actually pulling up now. He finally arrives about 5 minutes later, around 12:18PM, assesses the pipes, goes back to his car and returns with an invoice for $75! I was floored! After waiting two hours for him to even arrive and the lady telling me it would be no charge, he attempts to charge me AGAIN! NEVER EVER AGAIN!! I love to support small businesses, especially post-COVID but they don't ever have to worry about me contacting them ever again!! read more

I had a clog on the kitchen lateral. phone quote was 125 on site wanted 350. I work in LA as building inspector, they saw my 20 daughter and pumped the price. said they couldn't reach it with a regular snake. totally B.S. rip-off. buyer beware. I didn't want to wait. was a referral. never use them again. ripe what you sow read more

great work and proud service I recommend. local in the Antelope Valley and makes their work and clients time a main priority

Steer clear of these crooks!! Im saddened because I've has such full faith in this company, so much so that if any friends or family mentioned plumbing issues or asked if I knew a good place I always recommended them, however I had them out to my home on the 12th of September for the shower drain backing up, they said they'd be there by 4 and did not show up until almost 530 then they did get the tub to.drain by using the snake but did not use a camera just the snake. This was $300, great was happy all was good, now as he's leaving says if any problems in 30 days it's free of charge to come back out. Now today Oct 6th tub is backing up again, they come out and say yes its free unless we find a toy or cap in the drain. So he uses the snake and this time camera and what does he say, "see told you a cap!" never actually producing a cap to show us out of the drain and now this time just became another $150 payment. I no longer feel this company is trustworthy or honest and will not be using them or referring others to them. Please save yourself a headache and money and find someone else, they do not stick to their word or policies!! read more

If ur looking for someone affordable and reliable this guy is the go to person I was looking for someone on yelp and he came with in 15 mins of my call fix everything in seconds he was patient and answer all my questions thanks again sir read more

Andrew gave me a reasonable estimate and came back when there was a little wiggle left having to do with the faucet. I would recommend them. read more

I have used Rooster Rooter in the past with good results and good service, but the last two times I used them the service was bad and once they came to clear our main line with a snake and couldn't do it after 5 minutes of trying and gave up and still charged me. This was a young man that didn't have all those years of experience. They recommended a hydro-jet that would have cost me $850, but I called another plumber and he cleared it in seconds with a regular snake. The owner has always been nice and courteous, but this time he was rude. I won't use this company again. read more

I just wanted to say a huge thank you to Andrew for helping me to fix my plumbing issue over the phone. You saved all the water to my house. I didn't even have to have him come out. He did this over the phone on a Sunday on a Labor day weekend. I will always use you guys in the future for any plumbing issues. read more

Best plumbers in AV hands down . Very honest and trustworthy people. Also they always keep there word if they give you a warranty they will stand by it . read more

Zero stars. Our house sink was clogged . The plumber came and "fixed it" . He busted a pipe and cause a huge leak. He was paid $200 to unclog the sink. We called him and let him know that it was leaking pretty bad 5 minutes after he left. This was the day before Thanksgiving. He didn't even bother to come back when he was only 5 minutes away . read more

I have use them for over 15 yrs they do good work and are reasonably prices Mr Vargas is awesome

My kitchen sinks were clogged up something fierce. It happened on a Saturday and hubby was out of town. I called Rooster Rooter as my brother recommended him. He arrived within two hours of my call (he was installing a a faucet for someone). He was professional, very nice and even showed me how to remove the stopper in my bathroom (I couldn't screw it out. He showed me where a bolt has to be removed first). He was here for a little over an hour and the charge was $75 (VERY reasonable)! He is now my go to plumber! read more

I had sinks and bathtub clogged in the master bedroom.Called American home shield,they sent me someone from a company called The Plumber who spent like 30 minutes and told me I needed to break the wall and install a new line.I then contacted Miguel from rooster rooter and,he came out and fixed my sinks and tub without breaking any walls.Very happy with this service.I gave it 4 stars only because I paid $150(I think expensive).It was going to cost me $250 to install the new line..but I saved the headache of having to repair a broken wall so I'm happy.Thank you Rooster Rooter.Highly recommend. read more