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Dallas, TX

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Rooster Home & Hardware

4.4 (31 reviews)

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4 years ago

If you happen to call them be prepared to be on hold for 10-15 minutes while they shuffle you around from one person to another

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10 years ago

Cute! Handy! Awesome customer service. Had to buy some baby chickens, dog food and grill stuff. Was all there and reasonably priced

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Covington's Nursery & Landscape - Three birch trees wrapped and ready for transport.

Covington's Nursery & Landscape

4.5(116 reviews)
9.4 mi
•$$$

I can't say enough good things about Covington's Landscape. Last year I checked my entire sub…read moredivision and found one house that was the absolute best and found out that the yard was done by Covington's. I called and had the good luck to get Tracey Lively as my consultant/designer. Tracey and her crew did a wonderful job of re-doing my landscaping and also gave me great information on how to maintain it. Her followup was just this last week and they made a good thing even better. I want to compliment Tracey and her crew, Hector, Eric and Adan who all were professional and hard working. I wouldn't call anyone else!

This review is solely for their landscaping design services based on the designer I worked with. I…read moreinitially started conversations with them in Fall 2025 and we developed a beautiful plan that included reshaping and expansion of my front flower bed. We also decided that late February was the better time for installation. Through these initial conversations, my designer was great. Easy to get a hold of, super nice and friendly and just very easy to work with. As we got closer to February, I decided I wanted to keep my flowerbed shape and size. Well, that meant my project was less revenue, and that's when service went downhill. I asked for a redesign to keep my flowerbed at its original shape and size. If expectations were set up front that it would take as long as it did to get the new quote, it wouldn't have been an issue but this designer consistently promised dates and deadlines that were never met - and I had to be the one to follow up every single time. When the designer finally responded to me (multiple texts and a couple calls just went unanswered), it was mentioned (for the first time) they have a dollar minimum and after I asked to leave my FB shape/size as is, I would be under that minimum. We were now just a few weeks out from my install date so I was very frustrated. I finally had to call the owner to complain about the continual promises for a new quote that continued to not get sent my way, and now this apparent minimum that was never mentioned previously. The owner was great and assured me I'd have the new quote within two business days and that he'd waive the minimum for me given my poor experiences thus far - and I finally received the new quote as promised. Install day came around and some of what was planted wasn't even what we agreed to in my quote. Now knowing what I know after working with a new nursery designer, some of what was planted shouldn't even be getting full sun which they are - so naturally, those aren't doing well and need to be replaced. I would think this is bare minimum for what a designer should know. Sometime after the install date, I reached out because I felt the FB looked too bare when I wanted it to look full (and I realize the plants still had a lot of growing to do). They agreed to add a few more grass plants along with additional ground cover to fill up space. All three grass plants died within days, and the ground cover looked so randomly placed, it looked like a child did it. Plus, The ground cover is supposed to be a shade only plant and has been getting full sun. This is in addition to the fact that they had to replace a skyline holly tree twice within just a couple months. And the new grass plants they added weren't even the same varieties as the others and looked wildly different in every way possible. After the second install where those additions were planted, I was really unhappy with it all. I repeatedly reached out to my designer to try to figure out a plan and it was pulling teeth AGAIN to get a response. I know people are busy, but there's zero excuse to not even take two seconds to send a text. There was at least two instances where they were supposed to come by to discuss issues and my disappointment with the finished work and completely no-showed, not even a text. If I did this more than once to my clients, I wouldn't have a job. She finally came by one afternoon to discuss a plan but at this point, I'd had too much disappointment and lost trust in this designer. I never received another quote as discussed (which sadly I didn't even expect to at this point), so I just gave up and called Calloway's and paid to work with a new designer. Sadly, I feel as if my project was simply too small for them to warrant decent customer service from the designer. I've attached several photos of my FB, which looks like work I could have done myself - or any other non-professional. It just looks terrible. The first several photos are after the first install, and the last are after the additions. Extremely disappointed, but I'll reiterate that the owner was great.

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Covington's Nursery & Landscape - Coneflower

Coneflower

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Calloway's Nursery - Welcome to Calloway's Nursery Dallas

Calloway's Nursery

4.1(55 reviews)
3.2 mi•Northeast Dallas
•$$

This was my first visit since they moved to a new location on Greenville. The new location has more…read moreparking but is not necessarily easier to get out of. The nursery has not changed. They have every flower, plant, or tree that you can imagine. They have fertilizers, soil, mulch, and other soil additives. They have bug and pest remedies. They have adornments for the yard such as wind chimes. Customer service remains much better than at the box stores. Prices seem to have increased a lot but I guess that is true for everything, everywhere. This is a go-to first choice for plants and plant care in Lake Highlands.

I have been making the rounds to different Calloways locations. It's natural as it is one of my…read morefavorite nurseries. The first thing that comes to mind when I think of this particular Calloway's Nursery is customer service. On my recent visit here I was taken back by how many times I was engaged by employees who offered assistance. In a world where many businesses seem to be digressing from customer service, I found Calloway's attention to it quite refreshing. I was also impressed by the huge selection they had here. They had great selections for every area in my yard, whether it be shady, sunny, or somewhere in between. In addition to plants, they had gloves, yard tools, decor, and more! Pretty much almost anything you could need. They also had some pretty cool moss birdhouses, one of which came home with me! Calloway's has fairly reasonable prices, on most things. They also have specials each week and a lot of those are great deals. I also recommend you become a member of their garden club as the rewards seem to add up pretty quickly for me. Review #2063

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Calloway's Nursery - Discover your next garden project today!

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Rooster Home & Hardware - hardware - Updated October 2026

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