Went in to go get keychains, hoodies and shirts and she was yelling at a child for grabbing a…read moreshirt and yelling my shirt. I'll take my business elsewhere.

Loved this store! So glad I found it on Yelp. The only souvenir store to go to for great T-shirts,…read moresweaters and souvenirs!

If you somehow forget your ski gear, snow boots, or anything warm it, don't stress because downtown…read moreFlagstaff would have stores so you can stock up before heading out. I didn't even realize they carried such a wide variety of Patagonia, which was such a fun surprise because we're huge fans. It's one of our go-to brands for working out and staying warm, so seeing all the options in one place felt dangerous in the best way. We popped into the store and it was bright, spacious, and packed with people probably because there was a sale going on. The back of the store is where all the sale and clearance goodies are hiding, so obviously that's where we gravitated. There's something so satisfying about finding a cozy staple at a discount. The sales associates were super sweet and kept checking in to see if we needed anything without being pushy. Dressing rooms are a little limited, so you might have to wait, but bonus points: there are chairs if your husband or boyfriend needs a designated waiting area while you shop.

Little pricy but the selection and quality make up for it. Bought a hat and shirt. Leaving a…read morereview for the great service. Helpful friendly team.

Came in here during spring break, late at night, right before closing- yea I know, sorry! We…read moreweren't well aware that it tends to get super cold in the afternoon, and what better brand to trust than Carhartt ! My family and I were able to get some very warm sweaters , that were highly suggested by the ladies there at a reasonable price. Everyone was so kind and honest, did i mention we signed up for loyalty points too? I loved the selection they had, I was just a little sad they didnt have much for kids or dogs. Maybe its an LA thing... but my dog wears carhartt and so does my young son. Maybe next time... Parking is so easy to get in and out of. Fitting rooms were kept clean and organized., will come back next time we are in Arizona for the winter.

Chioma was helpful and patient. Store is clean, stocked, with very nice employees. Thanks!read more

I love this very cool shop inside the Flagstaff Mall . I found this very cool T-shirt for my…read moreboyfriend . He loves it . We will be back soon . Have a blessed day

Way over priced Pokemon ETBs, they are double the price on ebay. Asking 160 for surging sparks etb…read morewhen ebay has it for 80. A couple rip off!

My get away from the world store, I love real high end clothing and products, I am not a Walmart…read moretype of guy. So far I've bought only clothing & cologne - cashmere scarf, silk tie (which I ruined by throwing it into a washing machine), beanie, hoodies, Dolce & Gabbana. I wish they gave coupons out for returning customers. People are always nice to me here, and they luckily have a security guard - I get harassed by people off the street whenever I walk around outside the mall sidewalks, those people know to not act like that here. I hope this store stays in business (especially in 2025), there isn't any Louis Vuitton or Polo Ralph Lauren stores in Flagstaff sadly.

Tony (Antoinette) in the mens shoe department was incredibly helpful and kind! Had good product…read moreknowledge.

Sore is closing Jan 28, got a beautiful tan hat for $16, nice brand. All the clothing is half or…read morethe clearance is additional 70% off. A lot of various sizes left in hoodies, shirts, pants, jeans, leggings. It's worth a stop in!

Selections and service were amazing. Very helpful staff even on a busy day. Would definitely…read morerecommend this location.

As far as what is being sold here I would give 5 stars because I love Kohl's. Three stars is a…read morereflection of the customer service. I was staying one night in Flagstaff on a drive from California to Tennessee. I needed pants as the ones I had ripped the night before. We went to Kohl's shortly after they opened and needed to make it a quick stop before we drove 8+ hours to our next stop. Upon entering the store I found the women's department easy enough but at first could only find the section for Levi jeans. In the Levi's area I found a pair of Lauren Conrad pants but couldn't find the area where those came from. I love the Lauren Conrad collection so it is where I wanted my pants from. After wandering the women's section with no luck I had to venture pretty far across the store before I finally found an associate. She pointed me to the right section. I picked out two pants to try on and within two or three minutes I was ready to go. I went towards the check out counter. The women who had guided me to the Lauren Conrad section told me to line up and the one associate on the register would assist me when she was done with another guest. My husband commented to me that the guest she was helping had been trying to make a return the entire time we had been there. At this point at least 10 minutes. While we waited the cashier eventually had to call for a supervisor or manager to complete the return. Again, we were told keep standing in line and the one cashier will help us when she's done. At this point we have encountered two other employees but neither one jumped on a register to help us leave quicker and give us a better experience by prioritizing our time over go backs and whatever else they were doing. Finally, it's our turn at the register. It turns out one of the pairs of pants I picked out didn't have a tag. The cashier was kind enough to ask if we were in a rush and I said that yes, we were since we had a very long drive ahead of us. She said she would have to call someone for help with the pants. Had we been helped by another associate when we first got in line waiting for the price tag assistance would have been fine. But, due to how long we had to wait because they insisted on keeping one person on the register we had to then pass on the second pair of pants and leave. I hope in the future they can consider prioritizing guests over other duties.

The manager, Karen, is the rudest , worst person I've ever dealt with in service . I canceled my…read moreKohl's card I had since 2003. Kohl's overall is terrible now as they manipulate you into opening a visa credit card and cancel your kohls card . Karen charged over to the register and deleted all my discounts because I wouldn't open that credit card account . I left 300 dollars worth of clothes on the counter because I refused to use my own credit card which would yield none of my discounts . They're pulling a racket !

The store manager (Will) was very helpful and respectful. Nice guy. Shook my hand when I walked in,…read moreand shook it when I walked out. That seems rare nowadays

I went into Buckle to try out their jeans. It's tough being 5'0 with thick thighs & a booty...i'm…read morejust built different. Cheyenne was so patient with me & picked out so many different options. Cheyenne also gave me honest feedback on how each style fit my body type. I ended up walking out with three pairs of jeans that fit me perfectly! Thanks so much!

The Flagstaff Mall is one of my favorite malls. They have a good selection of stores to choose…read morefrom. The mall is clean and well organized. The employees and service are good too. I definitely recommend this mall.

I was sad to see that Barnes & Noble, previously located on Milton Road in a large solo building,…read morewas no longer there on a recent trip to Flag... However, when I learned that they moved to Flagstaff Mall, I decided to take a trip there one afternoon with the kids. We went to Barnes & Noble as well as a handful of other stores. As others said, this mall leaves a bit to be desired with lots of empty retail space, but we managed to enjoy our time there. Pros: -There is plenty of parking surrounding the mall. -The location is easy to access and it is right across the street from the Harkins movie theater -There is a decent food court -The mall offers a handful of stores that were appealing to me and my kids including B&N, Famous Footwear, Lids, Bath & Body Works, Foot Locker, GameStop, etc... -There are also some kiosks, cell phone stores, etc... As mentioned above, the cons are really that it's a very small mall with empty space. There also seemed to be some shady characters hanging around, but I think you get that with most malls these days.

Love this place! So many cute boutique shops, and everyone who works here is genuinely kind…read more I got sone earrings from a store on the 2nd floor, and a pink sweater from the store below.

My daughter and I went shopping here and we had such a delightful time! I can't explain it but the…read moreentire ambiance and vibe was so good. Every store had a unique fresh aura and experience. Overall, we both agreed it was definitely was more of a shopping atmosphere for female shopping though as it doesn't have much at all for men. We got stickers, chocolates, earrings and cute sweat pants! Such good variety of items. They also have bathrooms that are very clean.