Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it…read morethere because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!!

Service was awesome. Staff were great. Never felt I was being taken for a ride. Even got offered a…read moreloaner while they had my truck. I won't hesitate to go back. Will definitely recommend them to others. They are now my mechanic of choice.

I've called around the area and they have one of the lowest hourly rates of the 10 or so that I…read morecaptured. They also allow for working on customer provided aftermarket parts which is hit or miss at many of these auto shops. The owner works at the shop which I think helps with trustworthiness, as opposed to a national chain where there's less sense of ownership.

Glen's Chevron the whole crew are some of the most selfless, non-judge mental , kind , hardworking…read moregroup of individuals. They got my car in quickly and back to me for me and my children to be on the road again. The service is top notch, they actually care. The pricing is more than fair. (my car actually was having more trouble) and that was when I took it to a Big Name shop who didn't seem to care. I will never go anywhere else, they deserve as many praises, tips than anyone could ever give!

Donovan's is a trusted local business and we would take our vehicles to them for any cause (both…read moreDonovan's Express and the main location in Pleasant Ridge). When they discovered an additional issue right before they returned my vehicle, they did not charge for labor and even gave a discount on the part. When my AC recharge did not work the first time due to an underlying issue discovered later, they also did not charge for the failed AC recharge. The workers are always kind, patient, and explain issues thoroughly and carefully. They never act hurried or impatient, and when an issue arises on their end, they are apologetic and strive to make things right. My father listened to the Dale Donovan car show on Cincinnati's local radio station for years. We love supporting this local business! Shout out to Wayne for being so sweet and kind.

This review is based on help I received online alone which is why I am not giving a full five…read morestars. I posted in a local pleasant ridge group for recommendations for mechanics along with specific issues my car was having. Multiple people recommended this shop, but it did not have immediate availability. Kyle Donovan commented on my post accessing the issue as well as offering different solutions for it. It was like having your own chat bot! Just on that service alone I will check out this place in the future! Top notch customer service!

8:06 Saturday - I pulled into Donovan's Express Care…read more 8:17 Saturday - I drove away from Donovan's Express Care with new oil and filter, all fluids checked, and tires at requisite pressure. During my short wait, I read in a tidy little waiting room with no blaring television. I appreciate the silence -- don't go changing! Locally owned since 1958.

Had a very minor fix and these guys handled it with no problem and didn't even charge me…read more Could not recommend these guys enough!

These guys are good, Rob runs an honest, well skilled and affordable business. I highly recommend…read moreShell.

Shitty ass service I'm from Georgia I have Temporary ID/ License because that's what the state…read moregives you when you renew your ID/License and I bought some beer and they want to make it a big ass deal if the police takes it and it's a VALID ID I'm not sure why the to white boys want to make it a big ass deal the door says we ID and I don't have a problem with that but they clearly have a issue because I told them I can show them my passport and they said no it's ok not spending my money here I don't not recommend this place worse customer service ever they need to be more knowledgeable about ID from other states because any one can come in to the gas station and they don't know shit

I have been coming here for going on 5yrs both cars and they will let u know how much before they…read moredo any work and they are so busy sometime it might be a week before they can get you in and out but the wait is okay because I know they are going to fix it right.

I have been coming here for over 4 years. The crew is reliable and efficient. I go out of my way to…read moreget my oil changed here. If you're a 9-5er, you gotta be a little flexible about scheduling but the customer service and end result are totally worth it.

My experience was a total disaster because I didn't go with Ulmer. I was supposed to be at Ulmer…read morefor a tire replacement but I changed my mind last minute and go to Sam's instead. Somehow Sam's managed to put on a wrong size of tire and messed my differential up. I went back to Ulmer to get estimate for the repair, and Steve was so helpful as always, he's not only help me deal with Sam's insurance company but also went extra miles as putting new batteries in my key fob without me even asking. He kept me updated with the process, I didn't event have to call to follow up. This place is the best for your bucks. Service and customer service are unbelievable.

Our daughter's car overheated while driving on the highway. As we are almost four hours away, we…read morewere at the mercy of Yelp and Google reviews. We had the car towed to Ulmer's and received excellent service. The problem with the car was a result of a previous repair at a different shop (near home). Brian at Ulmer's helped us with pictures and video of the problem caused by the previous repair. They also squeezed her car into their busy schedule and got it done in a reasonable amount of time. We highly recommend!

Excellent service and customer interaction by Gavin and Mark. They perform the work needed in a…read moretimely manner.

Pleasant Run is family owned by Galvin who is honest, more reasonable than all the other repair…read moreservices & does an outstanding job with repairs. Twice when my engine light went on he ran a test on the engine within a couple of minutes, identified the problem didn't charge a diagnostic fee. The first time he said it was a computer glitch & said to come back if it came on again & it never did come back on. Who gives free diagnostics and is so honest now a days? As a single elderly woman I really trust & appreciate Gavin & his service. I have an older car & have had it in for several things through the years & they have always repaired & completed it on the same day I brought it in for less than others. They keep my car running in tip top shape reliably. Thank you so much Gavin, appreciate your service so much & your excellent crew!