UPDATE: Yea, Ron's Auto & RV doesn't care and minimized any accountability. YOUR PROPERTY IS NOT SAFE HERE!! Their email: "Hey, I apologize for the delay in getting back to you directly. I see your email and I want to address these concerns immediately. Regarding your voicemails, I need to check with the team to see if they were received and why they weren't returned. That shouldn't have happened. I was unaware of it when I responded to your review and appreciate the clarification and feedback.. Regarding security measures, we make every reasonable effort to ensure all doors and compartments on every vehicle left outside are locked at night. Keys are locked inside, and the alarm is set. We're installing an exterior camera system, but it won't deter crime or identify anyone. Unfortunately, this is the world we live in now. I understand your frustration, and feeling of violation. I'm sorry, but what happens when we are not here is out of our control. This is the same as if the vehicle were parked in a Walmart parking lot and items were stolen, parked on the street at home, or if a meteorite hit it at night. Comprehensive vehicle insurance covers that. If it were damaged while we were operating the vehicle, that is a different story. Our insurance covers that. I would suggest filing a police report, we are happy to help with any investigation. Hopefully, more patrol cars may be dispatched to the immediate area. I agree, communication needs to be better, and we take the security of customer vehicles seriously. Thank you for your time, Ryan Syring Owner Ron's Auto & RV / Orchards Muffler Phone: 360.256.7035 ronsautorv.com" After posting my original review, the owner finally responded. Unfortunately, his response was more disappointing than reassuring. While he acknowledged that our calls should have been returned, most of his response focused on why Ron's Auto & RV is not responsible for property stolen from customer vehicles left on their lot. Our RV was broken into while in their possession, and items including camping equipment and our registration decal were stolen. Comparing an RV left at a repair facility for weeks to a vehicle parked at Walmart misses the point entirely. Customers leave their vehicles with a repair shop expecting a reasonable level of security and accountability. What concerns me most is not the theft itself, but the apparent lack of concern afterward. The focus seemed to be on avoiding liability rather than addressing why a long-time customer's property was stolen while on their property. The mechanics may do good work, but based on our experience, I would strongly recommend looking elsewhere if you value security, communication, and accountability. read more

Took our Jeep Liberty in to resolve a continued issue with our heater. Another auto repair company had replaced the thermostat and radiator, but the issue wasn't resolved. Ron's found that the coolant was low, dirty & watered down. They did a coolant exchange, but the problem persisted. They had to completely remove all coolant and ran a cleaner through the system. Then they put in new coolant. This told us that the new radiator (from the previous shop) had been filled with old original coolant plus water!!! I highly recommend this shop. read more

Jason is a good guy there at the customer service desk. They did a transmission fluid change and a oil change on my RV. You also receive a courtesy inspection for free there too. Well, nothing is free. All went well. I would come back here again. Their expensive though. They seemed pretty knowledgeable. I did have to call them back after I and made my first call into them as the lady took down my information, told me she would give me a call back with a quote and never called me back. So, I called the next day and Jason took care of me. read more

Ron's Auto & RV - Auto Repair Near Me - Vancouver, Washington

Needed our gas engine in our motorhome repaired while on a 3 month trip. Ryan and his staff were very knowledgeable and professional. We hoped for a 1week turn around but it was a big job and it took 2 weeks. All the food in our fridge & freezer went bad because the house batteries died and so the fridge turned off. Ryan had said he could plug the rig in for us to keep the fridge going but that didn't happen. But regardless if you are in Vancouver/Portland area and need engine repairs they will take care of you!! read more

Ryan over charges for his work and takes advantage of wlder woman. He charged $6000 for only front breaks and over $8000 for and oil change tire rotation and front breaks. He also lied about giving a quote before doing the work. DO NOT TRUST THIS COMPANY. read more

I have a 36 ft. Class A RV on a Ford F53 chassis. It needed a differential replacement under factory warranty. Could not get an appointment anywhere at a Ford dealer that could handle this vehicle. Ford Pro Service authorized Ron's to diagnose, then repair it. Repairs were done with factory parts in a timely manner. I was kept informed throughout the process, shown the defective parts while it was disassembled, and picked up my RV on the day it was promised. I am 100% satisfied with the crew at Ron's! read more

I had a ford f-150 3.6 L turbo boost engine that ended up having one of its turbos fail. I brought it into this shop. The shop manager recommended replacing both turbos on the engine along with the muffler. Unfortunately, less than 3 months after the repair, fluid started leaking from one of the turbos. The staff was friendly, and they did a good job on the muffler modification, but the turbo repair, which cost over 5,000 dollars was not quality. read more

Ron's Auto & RV - The yellow drips on the metal on the left side of the photo is the newly installed turbo leaking oil. - Auto Repair Near Me - Vancouver, Washington

Great Service, Attitude, and Price. The team at Ron's Auto and RV took the time to explain options (suspension enhancement for pulling a 5th wheel), explain the differences, and got the job done quickly. I plan on using this team again for future repairs and enhancements. Strongly urge you to give them a try. Updated: Ryan did a follow up call to see how the new suspension was working (WONDERFUL)! Great customer service and follow up. Great team of professionals there! Will definitely use them on my other vehicles as well! read more

These folks have kept my vehicles on the road and dependable for 12 years!!! I truly trust them with my vehicles and my safety!!! You won't find better service and care anywhere else! Peace be with you all Sherri Annkin read more

AVOID AT ALL COSTS!!! If you value your car or RV at all, don't agree to service that requires it to be left overnight. Our beautiful Super C motorhome was stolen from their lot, and they still wanted to charge us the full amount for the repair! They do NOT HAVE CAMERAS OR A FENCED YARD to help keep your vehicle secure while it is there for repair! Find another place who takes better care of their customers valuable vehicles! read more

Quick Service Another great service experience at Ron's, Pleasant waiting room, prompt service and really nice folks.The owner Ryan himself, took care of my oil change and vehicle inspection. The shop is thorough and I have full confidence in their work. And Cheers to Chuck at the front desk, great guy. Thanks to all at Ron's for a job well done. read more

Went there to see about getting some work done on my truck and was directing to the other side of the building. I guess there's 2 businesses out of the same location. Waiting to talk to the only guy in the shop but he was busy on the phone. Ended his call and still couldn't talk to him just a horrible manager. Turned out they would have made a lot of money I had to get the transmission fix but it went to another shop. So he didn't card about making money I guess. I was referred to this shop but it wasn't the right place to go. read more

Overpriced, cheap parts, and dishonest repairs. Avoid if all possible. They will overcharge you on parts and labor, and if they apply a discount, you still overpaid. They will try a way to cut corners and maximize their profits. Go to a dealer instead, at least you get factory parts. Jason the write-up guy, has no clue about cars. He is a greasy "Salesman", ask him why a check engine comes on, he will try to sell you a car. If he hesitates and throws out nonsense, good sign......exit the building! Don't bring your RV here also, they suck! Just parts changers. Don't say I didn't warn you! This is a service to you, you will thank me later. Best Regards RS read more

Years ago I asked a trusted friend for a referral to an auto shop. Without hesitation, he recommended Ron's Auto & RV. He and Tony, I believe, spent hours together in the home garage back in high school days. I've entrusted my cars to them for many years now, and have never been disappointed or had a reason to distrust. I am one to ask questions and need explanations. I have long been a fan of Les Schwab for tires. They had shown me the damaged struts and recommended appropriate work. Pretty expensive. Estimate at Ron's was even more so. Mike (yes, a guy), at the front desk, took the time to turn his computer around to show me and explain, from a schematic, the design and components of the different struts. They are not all created equal. Big difference, if you're in it for the long haul. They are not the cheapest in town, but their employees look healthy and satisfied. The work is quality. I needed a redo of a starter once. Warranty honored, no questions asked. They are busy, yet very personable. The waiting area has big cushy leather-like furniture. Only once or twice has there been another person hanging out there with me. Never crowded. Oh, and the bathroom. For customers only. Really clean! So important to me. If you need an auto shop you can trust, look no further. Thanks guys! read more

Ron's Auto & RV - Today's oil change. - Auto Repair Near Me - Vancouver, Washington

Wanna go somewhere where you will never worry about the quality of work or getting ripped off upscalled pricing. Have been on multiple occasions always well taken care of in my tiny home. These guys do everything! Thank you.. read more

I was needing an inspection of the running gear on a used motorhome I was buying and living in another part of the state I knew no one in the Vancouver area. Ron's Auto & RV were recommended and they were able inspect my RV promptly. Chuck was very professional and considerate of my concerns. The inspection was thorough and comprehensive. He followed up and made results and recommendations known promptly. The price was fair and the written report was concise and detailed. I would highly recommend these guys. read more

First time stopping off at Ron's Auto and RV to service my motor home and honestly these guys were super amazing great attitude and really down to earth! These guys really take care of you and make you super comfortable leaving my property in their hands! If you need service they are the real deal! read more

not sure what the point of making an appointment if it takes them 3 days to diagnose our vehicle (not including weekends when they are closed) then another 4 days to actually do the work. Then they just decided they didn't have enough time to do all the work they quoted me. And returned my vehicle in a condition that would not be legal to operate. read more

Ron's Auto and RV lied to me, and I have the proof. Took my RV in for oil change and to check the suspension. They came up with a long list of "Recommendations"; including that the transmission fluid was "dirty" and needed to be flushed, and the shocks needed to be replaced. Once I arrived home, I checked my service records and the transmission had been flushed 6 months prior by a different place. I took the RV to yet another place and they confirmed that the transmission fluid was clean and the vehicle did NOT need new shocks. Do NOT patronize this establishment!! read more

Took my 2007 PONTIAC G6 GT to get it ready for the rainy weather (Wipers, Window washer check), and Oil, Filter, and Lube. They check my car and found that my tires are approaching the end of their treads. They suggested what tires my car will be needing which I appreciate as I want to get my car ready for winter driving . Very pleased with the service I received, it gives me peace of mind and I highly recommend them to anyone that want to keep their car well maintained. Hector A. Perazo read more

Really appreciate the crew at Ron's. We thought we had a transmission issue and would have to pay thousands, but it turned out to be a leaking hose and we paid under $300. They even came in on a Saturday when they're closed to let us pick up the repaired vehicle. Many thanks for exceptional work and customer service! read more

I took my car to Ron's Auto & RV after doing extensive research on the business and verifying over the phone with the manager, Mike, that they knew how to work on my car. This was the first mechanic I've ever used that wasn't a dealer and I was already a bit nervous about it. Unfortunately, what so often happens with cars is that we don't take the time to find the best auto repair shops because we wait until our car has an immediate issue to try and find a trustworthy mechanic. And this is what led to me managing to find the WORST AUTO REPAIR SHOP I've ever had the bad luck to cross paths with (in spite of hundreds of glowing reviews to the contrary). Based on the symptoms my car was exhibiting, I believed that I needed a wheel bearing replacement. Due to the noise transference, it was hard to tell which wheel it was coming from but I guessed that it was coming from the front. When I dropped off my car at around 9:30 a.m., Mike quoted me a price for a front wheel bearing replacement and stated that he'd let me know if that didn't turn out to be the issue. Five hours later, Mike left me a voice message stating that they were indeed replacing the left FRONT wheel bearing. Three hours later, I get a call from Mike who tells me that in fact, they ended up replacing the right REAR wheel bearing instead and that my car now has a left front wheel sensor issue which is causing the ABS system to cut in and out. He stated that they would be taking care of the sensor problem for me for "free", a job that would consist of a $15 part that he would need to order and 30 minutes worth of labor. He said that using the scope they figured out that it was the left front sensor and that upon inspection, they found significant rusting that was the likely cause. I asked him what the total cost would now be for the bearing job and he said it would still be the same because it's essentially the same job and the same part. Wait, what? I always do my homework before bringing my car into a mechanic or agreeing to any quote and I knew for a fact that a REAR wheel bearing job is NOT the same as a front, in fact is takes nearly half the time to complete it when done by a skilled mechanic. Just to be sure, I made some calls to local repair shops for quotes and all of them, without exception, quoted me a price on a rear wheel bearing replacement that was anywhere from $100 to $130 less. But I guess I was supposed to be assuaged by the "free" wheel sensor replacement. The next morning, I told Mike that I did not think the price was fair given that the original quote was for a front bearing job. I was thinking maybe he'd hear me out and we could reach an agreement. Instead, Mike immediately became defensive and tried justifying the cost which included blaming ME for telling them I thought it was the front wheel bearing. He stated that it took them TWO HOURS just to diagnose the issue and thirty minutes to do the actual job. Wow. He then stated that I should be grateful for the price I was given because a dealer would've charged me $125 vs. their $105 per hour labor charge for the same job (I told him a dealer would never have taken two hours to diagnose the issue in the first place and of course he didn't like that). He then asked me what it was that I wanted and I told him "a fair price" and that based on what the issue ended up being, the job should've cost at least $100 less. I suggested that we split the difference, which would only have taken $50 off of my invoice, and he looked at me like he had been slapped. He then said "no, you know what, I'm going to give it to you (meaning the $100 off) and then we'll part ways". In other words, I would not be welcome back at his shop and they would not honor any warranty for the bearing job they had completed. He also stated that I was welcome to come get the sensor on Monday but that his offer to fix it would no longer be honored. When I expressed my belief that they had created the problem with my sensor, he denied it and stated that the ABS light "just suddenly came on" while they were test-driving my car. Luckily for me, I managed to find the best repair shop in all the land five days later. They listened to my horror story, ordered the sensor and diagnosed what created the sensor issue to begin with. The verdict? My front left wheel bearing hub had been improperly reassembled, leaving a metal plate/washer in the way of the sensor. You could see that the washer had been tampered with and even broken off at the edge in an effort to move it out of the way without having to take the wheel hub apart again. What should've been a "30 minute job" to pop in a new sensor ended up taking my new mechanic over an hour and a half to do because they had to remove my wheel, remove the axle nut, push the CV joint out of the way and rotate the washer into its proper position, which they did for me AT NO EXTRA CHARGE. Why? Because that's what a truly honest and good auto repair shop does. read more

These guys took my phone call 5 minutes before closing. And let me come in with a broken exhaust and got me all fixed up while staying late. I cannot stress how awesome the customer service of Ron's is! Thank you so much Rick and Chuck! Awesome crew of guys over here and awesome prices. read more

First time customer at Ron's and I was impressed. Had shocks replaced on my truck. As an engineer I am very focused on how well a business runs their processes. Ron's really have their act together. Honest Mike at the front desk is the best. read more

Back again for more service with Ron's. We have been very pleased with them over the years being honest and forthcoming about services for my old car. I feel they are trustworthy and honest which can't be hard to find in this day and age. I'm looking forward to my car running smoothly! They are spending but I know that they are using factory replacement parts on my car which seem to be the best option as other brand parts never seem to work quite right. read more

Being a woman you have to be careful where you take your car. I just posted that Jiffy Lube on Mill Plain, Vancouver is terrible. This is where you need to take your car. I've had my car in here for several things and mainly if it's something that's dumb, like finding out that my key was worn down and that's why my car wasn't starting correctly, they don't charge. They are up front about charges. When they have had to actually work on my car I feel that they are honest and actually have decent prices. I really do suggest you take your car here. The only thing they could do better is talk to me when I go in with my male roommate. It's not his car it's MINE! He's never made one payment on it, so talk to ME. Don't act like I don't know anything about cars just cause I'm a woman. Otherwise, they're the best I've experienced in Vancouver. read more

Brought my Jeep in to replace a failing CV axle and a leaky heater core. The CV axle is a relatively low-cost quick job, but the heater core requires removing the entire front dash, steering wheel, airbags, etc...it's a good 8 hours of solid work. I was probably lucky with the timing, but brought it in midmorning and they called around noon the next day to say everything was ready! And it was, my car was back in shape and providing heat again in sub-freezing weather. Pricing was fair. I'm sure I could have hunted around and found something lower cost if I really tried, but Ron's was right in the middle of the pack (I've had the heater core fix quoted several places in the past). They didn't try to sell me things I didn't need, but made an upsell recommendation where it counted. Such as making sure to get a high quality brass heater core rather than the cheap aluminum ones, which will just leak again in no time (another fact I'd previously verified with friends who have the same car). A lot of mechanics are scared to make suggestions like that because people automatically assume they're trying to sell blinker fluid and flux dynomogrifiers! One last funny story...a couple weeks after the CV axle replacement, I heard a terrible grinding from the front end on turns (usually a sign of bad CV joints). I took it back to Ron's; they were pretty busy but one of the guys hopped in to take a test drive. He came back and said he hadn't noticed anything wrong! I couldn't believe it, as it was making very loud grinding on every turn. So I took him back out to try to recreate the issue...and nothing was wrong. Turns out that when I put the transfer case in 4LO on a snowy hill, it didn't go all the way back into part-time 4WD when I switched the transfer case back. If you have a sticky transfer case on a Jeep sometimes the best solution is to put a lot of torque through it so it will drop back down into part-time 4WD. I had been driving very gently after hearing the grinding, trying not to make the problem worse. All it took was someone else driving it a little more aggressively to fix the problem! And therefore they fixed my car without having to touch a wrench. read more

I've been taking my vehicles to Ron's for more than a decade. I've always found them to be knowledgeable about what ever system I was bringing in. From thorough diagnostics and helpful ideas when I want to do my own work to solving the more complex problems at a fair price, I rely on Ron's. When I've had them do diagnostics and perform the work, their estimates for cost and time are spot on. read more

Very positive experience with these guys. Very honest and straight forward! Fixed the power steering issue and let me know that I had a broken manifold issue. They fixed that and the RV is nice and relatively quiet now. :) Was my first RV and just expected it was noisy because it was old. Work was done a lot faster than my previous experiences elsewhere. Everything works and out on the road again just in time to enjoy summer! Next time I have an issue with the RV I will surely take it back to Mike @ Ron's Auto & RV! read more

Honest and very respectful. It's a real family owned shop. Had differential service done here was quick. I would definitely come here again.

My boyfriend and I have used Ron's for a lot of auto and RV care. We have not been disappointed In their prices and work. They are honest, efficient, and nice people. We will continue to bring our cars here. Also, Mike in the front office is super nice and outgoing, and their waiting room is clean and cozy! read more

I could not possibly be more impressed by my experience with Ron's Auto and RV. I called them at 8am to get a diagnostic quote. Which was more than fair. Upon arrival around 40 minutes later, I was greeted by Mike. He couldn't give me much of a time estimate, not knowing what they were looking at. I had a diagnosis before I made it back to my East Vancouver home. And had a call before noon to pick it up. They under promised and over delivered in every way. The overall cost was more than fair, the honesty and transparency was refreshing. I will never take my vehicle anywhere else. They have a customer for life now! Thank you Mike and team for everything!!!! read more

Okay, so first impression is over the phone. The guy I talked to is actually polite and doesn't try to say he doesn't know what something is gonna cost. He gives me an estimate for replacing my muffler, which is actually cheaper than even the big guys. So I go in and the waiting area is actually nice. And clean. Big points there. Then same thing with the guy at the counter, polite and gives me the price and timeframe. I go have lunch and come back to find I didn't need a new muffler after all. (And I was certain I did) just a few feet of tailpipe. Wow. Who else would have been honest about that? No one, that's who. So for $50 less, I leave satisfied. I have to say this was really a great experience. I don't feel like I have to be on high alert when dealing with them. They have proven themselves to me. I will be returning to have my cv joints replaced and my brake pads. I won't even have to worry. Awesome experience!!! read more

Took my Jeep in for it's annual checkup. I was very happy to learn that after hooking my jeep up to the computers, I needed to replace a filter. Ron's guy gave me a great price on the replacement and I saved money on not blowing out the head gasket by getting this work done. Ron's auto and RV should not be confused with Ron's Automotive, cause they suck! They tried to get me to replace my engine! Ron's Auto and RV saved me bucks and will get my business from now on! read more

I have been using Ron's for several years. They provide great service and high quality repairs. Tony is a master mechanic.

I brought my ford diesel pickup in for a up pipe. I was quoted a really high price from another local repair shop. These guys beat it hands down. Price was very fair, expert technicians, quick service and excellent customer service. I will definitely bring my vehicles there in the future. read more

Great crew,I am a hobby mechanic myself and when I don't want to work on families or girlfriends cars or don't have the right tools or knowledge, I send them to Tony.He and his guys are honest and do great work at a fair price.My sister even brings them cookies! good job guys! read more

I brought my pick-up in because it sounded like a 17 year-old's Honda. Not how I want my truck to sound. All I needed was a weld to be fixed on the cat. converter. Within minutes, Truck was fix and I was on my way. I am thrilled with the service, price, and overall wonderful-ness of the mechanics. Thank you so much. My day cannot get any better. :) read more